FlipkartReviews 

2,813
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Looking at 446 reviews, most reviewers were let down by their experience overall. Many people reported extremely poor customer service, describing it as unhelpful, unresponsive, and often providing scripted or misleading information. Customers frequently encountered issues with product delivery, including repeated rescheduling, significant delays, and items not arriving as expected. There were also numerous complaints about the products themselves, such as receiving damaged, incorrect, or even used items instead of new ones. Reviewers also expressed frustration with the return process, citing difficulties in getting requests approved and a lack of accountability from the company regarding faulty orders. Some customers noted that while the delivery network reaches remote areas, the overall logistics and installation services for larger items were consistently problematic.

What people talk about most

Product

Consumers find product quality and delivery to be consistently negative. Many reviewers report receiving... See more

Delivery service

Users describe negative interactions with delivery service, frequently citing issues with delayed deliveries... See more

Order

Customers consistently note negative experiences with order fulfillment, frequently reporting issues such as... See more

Customer service

People report negative experiences with customer service, citing a lack of contact options and unhelpful... See more

Service

Reviewers mention negative feedback about service, with many experiencing very poor and pathetic service,... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Dear all flipcart user, Please keep distance to flipcart. 🙏🙏🙏🙏🙏 Ek number ki chor company hai, mane 2 AC Install kare the 10 minute ke baad leckage ho gaye. Me complaint kari to bina kaam kiye f... See more

Rated 1 out of 5 stars

"We experienced very poor service from your side. After ordering an item, you kept rescheduling it to multiple dates. I have had a very bad experience with Flipkart."

Rated 1 out of 5 stars

Poor service and poor customer supoort and there 3rd party vendors are poor too, worst flipkart. Never trust them. They deliver the TV but haven't schedue the installation yet and keep on rescheduling... See more

Rated 1 out of 5 stars

Worst customer service . i ordered s 26 ultra on 13th may in exchange for s25fe. the very next day delivery person came and installed flipkart reset pulse app. it doesnt get installed properly. it a... See more


Company details

  1. Book shop
  2. Baby shop
  3. Kitchen supply shop

Written by the company

Bookstore to buy books online. Book store with Free Shipping in India. Best book store in India to buy books online. Purchase books online.


Contact info

  • Buildings Alyssa, Begonia & Clove Embassy Tech Village, Outer Ring Road, Devarabeesanahalli-Bellandur, 560103, Bangalore, India

  • Flipkart.com
  • www.flipkart.com

1.2

Bad

TrustScore 1 out of 5

3k reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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1.2

All reviews

(2,813)

429 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered an air conditioner unit I got…

I ordered an air conditioner unit I got the different varient of out door and indoor unit now the installation is not happening as the both units are not same. I am defence personnel so when I got holiday then I called for installation now they are saying these units are different and you can't return the product as the return policy is expired. So what's next I don't know?

9 October 2025
Unprompted review
Rated 1 out of 5 stars

Flipkart is the worst,untrusted online…

Flipkart is the worst,untrusted online plate form,their agents do not make delivery instead they falsely claim that delivery attempt has been made and failed, and then they themself cancel the order,I made a mistake to order on flipkart.Please do not order on flipkart

18 May 2026
Unprompted review
Rated 1 out of 5 stars

Pretty bad experience with Flipkart…

Pretty bad experience with Flipkart since the last 2 months. They are deducting platform + cash on delivery fee on every order if you cancel or return the order. Also, there is no resolution given by their executives. You cant contact directly customer care.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Cheaters don't believe what they write

I would like to give lower than 1 star, if I could...
Worse experience.
They write delivery date earlier to catch your attention but later they send your product as per their convenience.
You can't cancel the order. you can't complain, you have to accept the product as they deliver on their decided date. Later you can return it but it will be already late.
So you have no options itherthan acceptance. They are the cheaters.

18 May 2026
Unprompted review
Rated 1 out of 5 stars

I ordered an earbuds

I ordered an earbuds, they have delivered two days before but unfortunately on that day I was not at home so I reshudleed it to next day but on next day my order has not come it showing that it will come they after tomorrow and after two days it's out for delivery but not come at home and once again showing the order will come next day.
This is my last shopping on Flipkart 😡😡

17 May 2026
Unprompted review
Rated 1 out of 5 stars

THE WORST!!!

THE WORST!!!
I ordered an Iphone and they kpt delaying the delivery without any reason. i had to follow up with their customer support on a daily basis which was as useless as their tracking. They have successfully made me feel regretful, helpless and angry. They gave no resolution whatsoever, only read the same script over call and the system is so bad that on 17th may, my expected delayed delivery date was showing as 16th May.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart ek fraud company h

Flipkart ek fraud company h, after payment they dont send product.

Ya wrong product send kr dete or change nhi krte,

Ya product ki jagah paper rakh dete h,
Ye choor company h, Iska malik haram khane bala h.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with…


Very disappointing experience with Flipkart and seller IWQNBecommerce. My AC order got cancelled again after repeated assurances from customer support that the order was approved and on track.
Due to this cancellation:
AC price increased by around ₹5,000
Lost ₹6,800 exchange benefit
Wasted several days waiting for shipment updates
Support team only kept saying “please wait 48 hours” without any proper resolution. For high-value products like ACs, such repeated cancellations and poor seller management seriously affect customer trust.
Request Flipkart to improve seller accountability and stop misleading customers with confirmed orders that later get cancelled.

17 May 2026
Unprompted review
Rated 1 out of 5 stars

I had an worst experience using…

I had an worst experience using Flipkart, its my first order I order a small study table. And flipkart has dilivery take 1 month to diliver and still today it had been not arrived. If shuch survice is provided continuously I not gona use it again.👎

16 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed with Flipkart

Very disappointed with Flipkart. My order was supposed to be delivered on 13th May, then suddenly it got delayed to 15th May. Today when I called customer support, they promised me multiple times that the order would definitely arrive before 11 PM on 15th May, but still nothing was delivered.

The worst part is I was even ready to go personally to the logistics center and pick up my own product, but nobody could help or give proper support. Completely unprofessional service and false promises from the support team.

After this experience, I honestly don’t think I’ll recommend anyone to order from Flipkart again. Very frustrating experience.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Don't waste your money on flipkart..

Don't shop on flipkart... their primary aim is selling product (don't matter defective or wrong item) and earn money. Customer care is giving scripted reply and register complaints. Concerned department just close the complaints raised by customer care by just posting remark issue resolved ( they even take opportunity to speak about issue with customers.) Without any conversation they closes the complaints. Very disappointed with flipkart.

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Flipkart's Worst Service

When you buy electronics from Flipkart, they give installation work to "Jeeves" & then you got 'Free Tension' with it.

Order id: OD337526517818068100

I ordered ac from Flipkart and abhi tak installation nahi hai. No customer support, no installation details, no answer of your complaint.
One and only answer is "Sir, please wait kar lijie hamari team puri koshish kar rahi hai."
Are bhai kitna wait kare 1 AC installation me, 'Summer End' tak ka wait kare kya!!!
Aur team kya koshish kar rahi hai? Mount Everest pe chadkar Technician dhundhne jaa rahe ho kya!?!
or bol rahe hai ki outsider technician se install karvaya to hum warranty nahi denge. pure dectatorship.
The worst service i have experienced in my life.😡
i humbly request you all to Buy things from your local area shops,
Atleast they send a technician on one call & same day.

15 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience. I recently ordered a watch from this store and the delivery dates have passed already. When i contacted the customer service they couldn't even track the item. Not recommending at all.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointing experience with the…

Very disappointing experience with the Godrej 1 Ton AC (Order ID: OD337449008985834100). The product I received was defective from day one. During installation, the service team first offered to repair the AC instead of replacing it, and while attempting the repair they further damaged the product. After damaging it, they themselves advised me to return the product.

However, Flipkart rejected my return request stating that the product was damaged, even though the damage was caused by their own installation partner. Extremely poor coordination between Flipkart and the service company, no accountability, and very frustrating customer support experience. Complete waste of time and money. I would not recommend this product or service experience to anyone.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

I had an utter disappointment from the…

I had an utter disappointment from the customer service team of Flipkart today.
They do not carry basic talking etiquettes with the customer and the delivery agent MR. Omprakash Goswami has the authority to command the customers for cancelling the order if not delivered same day. If a customer has an urgency to get the order delivered given that it's a medical emergency then? Additionally the lady by the name Sonali first triggers an individual and then expects the customer to talk her politely, but if the customer gives her the raste of her own medicine then she gets offended. I personally being a professional do not buy this thing. Mr. SHOBIT is a gentle person there who has really paid attention to my concern and is also working to resolve it. He has heard me patiently, which i really appreciate. THANK YOU SHOBHIT, i hope i have not spelled your name wrong.

14 May 2026
Unprompted review
Rated 1 out of 5 stars

Got cheated by Flipkart

Ordered two Samsung S23 devices for overprice for my work purpose. One device didn't turn on at all. When asked, the delivery agent told to keep the device charging for 15 min's and left the place. Flipkart Customer support is too worst. No proper updates. They sounded like they are avoiding to take the return and prolonging and there is no resolution till date.

For the second device, battery back cover came out while phone is little heated after charging after seven days or return window is closed

Later came to know that the seller mythangloryretail is fraud and seems it is Flipkart own merchandise

6 May 2026
Unprompted review

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