Flippa Reviews 3,086

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 623 reviews, reviewers had a great experience with this company. Many customers find the platform easy to use, making the listing and buying processes straightforward and well-organized. People appreciate the efficiency and professionalism of the service, often highlighting the quick connection with serious buyers and the smooth overall experience. Reviewers frequently praise the staff and advisors for their knowledge, helpfulness, and dedication, which significantly contributes to successful transactions. However, some customers also noted issues with customer service, mentioning a lack of assistance when problems arose, such as sellers going silent or engaging in problematic activities. A few other people also felt that the overall experience was just average, indicating that while the platform is useful, it sometimes falls short in providing adequate support.

What people talk about most

Website

People report positive experiences with the website, finding it a great platform for buying or selling online... See more

User experience

Customers had positive experiences with user experience, finding the platform structured, secure, and easy to... See more

Service

Consumers find service to be positive, with many highly recommending it and expressing overall satisfaction.... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, expertise, and... See more

Customer service

Reviewers mention ambiguous feedback about customer service, with some customers reporting very good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I saw a site that interested me on flippa and made an offer which was accepted. The seller had a 100% positive rating. I began doing due diligence and found issues which the seller corrected. I paid a... See more

Company replied

Rated 5 out of 5 stars

I've been using Flippa to sell my niche website and the experience has been excellent. The platform is easy to use, the listing process is straightforward, and I was able to connect with serious buyer... See more

Company replied

Rated 5 out of 5 stars

I met Dominic during my time in the UAE, and he helped me a lot throughout the entire selling process. He guided me on how to structure the right strategy, optimize my listing, and understand wh... See more

Company replied

Rated 5 out of 5 stars

We purchased a business with Ashwin as the broker. He was prompt, thorough and efficient. Ashwin and the sellers made the purchase easy and clear- even as first time buyers. You can trust that Ashwi... See more

Company replied


Company details

  1. Business-to-Business service
  2. Investment Banking
  3. Online marketplace

About Flippa

Written by the company

Flippa is the #1 platform to buy and sell online businesses. Flippa’s platform integrates in-house M&A brokers with world leading technology and features. Each month, millions of connections are made between buyers and sellers on the Flippa platform resulting in thousands of business sales.

Our platform hosts a diverse array of online businesses, including blogs, ecommerce stores, SaaS platforms, YouTube channels, newsletters, and more, and with valuations spanning from three to eight figures, Flippa offers attractive acquisitions for novices, seasoned owners, and institutional investors alike.

At Flippa, we understand the importance of guidance in the buying and selling process. Our team of seasoned sales advisors provides expert assistance, guiding business owners through the intricacies of exiting and finding ideal buyers.

To complement our platform and brokerage services, we also offer a toolkit of services including due diligence, legal support, and financing options to ensure comprehensive support throughout the entire acquisition process.

Additionally, we offer a suite of products tailored to buyer needs, including comprehensive business benchmarking data, buyer insurance, and more, instilling clarity and confidence with every transaction.

With 15,000+ buyers and sellers joining each month, we’ve become the world’s #1 marketplace for online business acquisitions.

Whether you're a budding entrepreneur seeking your first venture or a seasoned investor looking to expand your portfolio, Flippa provides the platform and support needed to achieve online business success.

Where businesses are bought and sold

Written by the company

Get more interest in your business
Over $220m transacted on Flippa! By listing on Flippa you get buyer interest in your business.
24/7 Customer Service - we are here to help
We are interested in protecting our buyers and sellers. We'll continue to invest in world class technology to ensure you are protected. Beyond our identity verification and other security services we have a 24/7 customer service team on hand to assist. Get in touch.

Contact info

4.2

Great

TrustScore 4 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, the seller was very helpful and available when needed.

21 January 2026
Flippa logo

Reply from Flippa

Hi Alain,

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 5 out of 5 stars

It was a good set up

It was a good set up

21 January 2026
Flippa logo

Reply from Flippa

Hi Deandre

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 4 out of 5 stars

great experience on flippa

great experience on flippa and trustpilot! will share with friends.

20 January 2026
Flippa logo

Reply from Flippa

Hi Leroy,

We greatly appreciate the positive review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 1 out of 5 stars

Escrow

Escrow. Flippa needs to improve transparency and customer support to prevent these kinds of issues.

9 January 2026
Unprompted review
Flippa logo

Reply from Flippa

Hi Ayoub,

We have banned many of your accounts. We do ban accounts from time to time, and this will relate to a breach or perceived breach of Flippa’s Terms of Service. We do this vigilantly as a way of maintaining and protecting a global and vibrant marketplace. Refunds have been processed for any listing package fees where listings were live at the time of your account ban.

We may permanently remove Flippa account access when we determine there are serious ethical violations and/or those of our Terms of Service. These include, but are not limited to:

- links to previously sanctioned accounts
- shill bidding to artificially increase the sale price
- intent to take deals outside Flippa
- self-promotional or abusive messages
- false claims of identity, false claims of performance, or ownership of listed assets or other listing integrity issues
- excessive lost disputes

We don’t share the specific reason but you can be rest assured that we only ban customers where we are substantially concerned about the actions that have taken place.

- The Flippa Integrity Team

Rated 5 out of 5 stars

This page is useful I have never…

This page is useful I have never thought that such opportunities exist.

19 January 2026
Flippa logo

Reply from Flippa

Hi Sami

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 5 out of 5 stars

Streamlined Process

Straight forward, user friendly.

19 January 2026
Flippa logo

Reply from Flippa

Hi Alwyn

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 4 out of 5 stars

Great experience so far

Overall since we've been selling on Flippa we never had any major issues although the experience is not perfect and there are areas where improvements could be made, nevertheless, I saw Flippa addressing the issues and improving.

1. In the cases of unresponsive buyers, or when the buyer clearly writes or indicates that he is not willing to follow through with the purchase, there could be a faster track to cancel the transaction other then waiting 48hours to formally file a dispute and t hen waiting for the buyer's response who is already off the platform which could cost the seller money for the upkeep of the asset and opportunity costs.

2. While until this point we had an overall positive experience with response times, our business was prompted for a review, which is perfectly fine, I just wish they would keep communicating with us more since the issue is persisting for 2 weeks now during which we are unable to sell or tell anything to our potential buyers and we are still waiting for further communications.

3. At some point, the website was riddled with scammers who were trying to buy websites with Shopify payments or other payment gateways enabled and these people are probably using these sites for nefarious reasons. I saw the decline of these so Flippa probably addressed them.

6 November 2025
Flippa logo

Reply from Flippa

Hi Norbert

We appreciate the 4-star review and your valuable feedback.

Thanks,

The Flippa Team

Rated 2 out of 5 stars

Navigation around this site

Navigation around this site, and managing the deals you are watching is challenging. And when you buy a business, prepare for another nightmare. Not user friendly at all, interface designed by al alligator maybe?

17 January 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, excellent service

16 January 2026
Flippa logo

Reply from Flippa

Hi Kenneth

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 5 out of 5 stars

Easy-to-use platform with many opportunities

My experience with Flippa was generally positive. The platform is easy to use and offers a wide variety of online businesses and digital assets. I appreciated the detailed listings and filtering options, which made it easier to compare opportunities. However, I believe buyers must do thorough due diligence, as not all listings are fully verified. Overall, Flippa is a useful marketplace for buying and selling online businesses when used carefully.

14 January 2026
Flippa logo

Reply from Flippa

Hi Brahim

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 4 out of 5 stars

Large marketplace to market to

Large marketplace to market to. Responsiveness of support personnel could definitely use some improvement, but overall pretty decent.

13 January 2026
Flippa logo

Reply from Flippa

Hi Todd,

We appreciate the positive review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 5 out of 5 stars

fast communication

I like the layout and the messages were answer quick

9 January 2026
Flippa logo

Reply from Flippa

Hi Virginia,

Congratulations on your purchase, and we're glad that Flippa has been the quick and easy experience that we expect.

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

Rated 3 out of 5 stars

Fine

The software seems to be forcing me to leave a review, pretty annoying.

9 January 2026
Flippa logo

Reply from Flippa

Hi Neil,

Apologies for any confusion, and congratulations on your sale! We send an invitation for a review for every transaction on Flippa, but it's not required.

Thanks again,

The Flippa Team

Rated 5 out of 5 stars

Easy and trustworthy platform

Flippa made the selling process clear and secure. As a first-time seller, I found the platform easy to navigate, with transparent communication and a professional structure that builds trust.

4 January 2026
Flippa logo

Reply from Flippa

Hi Latifa

We appreciate the 5-star review and you for taking the time to leave us a note.

Thanks,

The Flippa Team

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