Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... See more
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Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.
55a Brook Street, ca12hl, Carlisle, United Kingdom
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I phoned Flowerssameday and ordered flowers. Katie was so helpful and caring on the phone. The flowers arrived at the recipients home a short while later. The Florist design Gift Box Bright was beautifully arranged and well received. I love that I was able.to.speak to someone local. Highly recommend.

Reply from Flowerssameday
I had a very disappointing experience with this company.
I paid an extra £7.99 for same-day delivery, yet my order was not delivered on the same day, which defeats the whole purpose of paying for this service.
On top of that, the bouquet I received looked completely different from the one shown in the photo they sent me. The arrangement was messy, lacked the same structure, and had noticeably fewer flowers. It did not match what I paid for at all.
Overall, this felt misleading and unprofessional. I would not recommend them.
ORDER CONFIRMATION: 1205574
order number: FP80009478001
photo order E #688228200100

Reply from Flowerssameday
The ordering process is clear and very easy. The order was exactly as displayed on the website, and delivery was as arranged. I'd made an error on the address and Katy was very quick to come back to me for checking. The customer service is excellent and I would absolutely recommend the Banbury Flowers same day.

Reply from Flowerssameday
I ordered flowers from Australia for my cousin in the UK. Choose Flowerssameday after reviewing other florist’s offerings. The process was very easy, they offered a great selection of flowers and good prices. Excellent communication from their customer service meant I knew the time window for the delivery and what their process was if no one was home. My cousin wasn’t at home but they placed the flowers in a secure location and left a calling card as well as emailing the action taken along with a photo.
My cousin loved her flowers which looked even more impressive when they were placed in a vase.
Very happy with Flowerssameday and happy to use them again

Reply from Flowerssameday
My friend received her beautiful flowers within hours of me placing my order. She was absolutely delighted with them, sending me a photo so that I could see them too.
Thank you Nicole for assistance, I will definitely order from you again in the future.
Eleanor xx

Reply from Flowerssameday
I thought ordering flowers from Australia for a friend in the UK would be difficult but Flowerssameday made it so easy. My emails were promptly answered and the flowers delivered within a few hours. I asked for a photo of the flowers and this arrived by return email. Overall,it was a very professional service and I would certainly use Flowerssameday again.

Reply from Flowerssameday
We had a work colleague given bad news and we wanted to let her know we were thinking of her
It was so easy to do and I think we requested just after 9am and they arrived around 10.30ish how quick is that
Well done 👏

Reply from Flowerssameday
I ordered flowers 1st thing in the morning, confirmation of order came through to me, and the shop kept me informed from then on up to when they had been delivered.
Thoroughly professional and personal experience.
I am just ordering more flowers now.

Reply from Flowerssameday
My sister was over the moon with the bouquet, the flowers were beautiful. Will certainly use their services again and would highly recommend.

Reply from Flowerssameday
We ordered a spray for my mother's funeral - yellow roses and white lilies. The photo of the spray looked really beautiful on the website, but it was massively disappointing, with not one of the white lilies anything like open. It was just a few yellow roses, as all of the lilies were just small green buds. It looked really miserable. Thank goodness, my daughter rushed around to six supermarkets, and managed to find some white lilies to save the day.

Reply from Flowerssameday
I ordered on 9th April for delivery on the 10th. The plant and scented candle arrived on time and in perfect condition, very well-packed. My daughter in law is delighted. I shall have no hesitation in using this company again.😀

Reply from Flowerssameday
Easy to use website. Beautiful flowers, delivered on time. The recipient is delighted with them!

Reply from Flowerssameday
Absolutely overjoyed with my order would highly recommend 10/10 service Thankyou Marie

Reply from Flowerssameday
Katy,
I would like the transcript of the telephone conversation that I had with your staff member who took my order. I know what I ordered Red Rose gift box, at £46.00, the plant that was wrongly delieved I took to a top garden centre and the top manager stated the plant would be no more than £5.99. So I have be ripped off to which I am going to contact 'Rip of Britain'. To all those who read reviews I wouldn't trust this company 'flowerssameday.co.uk'. Go else where. (I have a legal right to request the transcript of the call, so I expect this asap)

Reply from Flowerssameday
I would like to make everyone aware of the experience I have had with same day flowers. I ordered some flowers for my daughter and son in law who have just had a baby. The first pic is the flowers that were received. The second is the picture on there website of the bouquet I ordered. Obviously it will not be identical but as you can see it bears no resemblance to the picture on there site. Now for the price folks. this bouquet cost £75.00 plus £7.99 delivery and £3 for a very small congratulations card. grand total £85.99. The bouquet received is largely chrysanthememums and a couple of spray rose type flowers. I have had various emails backwards and forwards with Katy who is the manager there, she thinks the bouquet sent represents value for money and is prepared to do nothing, she did suggest, if I would like to drive to Peterborough to return them (3 hour roundtrip) I could get a refund.Although it states on there website if you are not delighted with your purchase we will either uplift and replace your item (refused by Katy) or if you require a refund we will collect the flowers and refund you.Sorry about the long post but there was aa lot to cover
Photos are on my facebook page

Reply from Flowerssameday
I’m sure the flowers would have been lovely. Only after I ordered and paid and went on with my day feeling happy that my flowers were organised, I then found an email saying they couldn’t actually deliver them today. They should have told me that before they completed my order and took my money. It’s now too late to arrange someone else to do my flowers. For that reason I personally won’t use them again. It turned out that flowers today don’t infact do flowers today!

Reply from Flowerssameday
Thanks so much for the amazing service. I ordered a same day delivery in London from New Zealand so was a bit nervy using a service I found online for the first time. But no problems at all - communication was great - they emailed me regularly to advise on the progress of my order and followed up with a confirmation of delivery along with a picture of the flowers - which were beautiful. Thanks you! Very well done.

Reply from Flowerssameday
We called from New Zealand with a last minute request for a flower arrangement to be created and delivered within just three hours. The lady we spoke with was incredibly helpful and reassuring, and we were delighted when she confirmed this would be possible. We also appreciated receiving an email to let us know the flowers had been delivered. Outstanding service and we highly recommend.

Reply from Flowerssameday
Brilliant customer experience and help, flowers are beautiful and incredibly fast turn around!

Reply from Flowerssameday
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