Flowerssameday Reviews 

12,976
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company, frequently praising the dependable support and wonderful service. Customers often note the stunning floral arrangements and gorgeous bouquets that consistently arrive looking fresh, vibrant, and beautifully presented for every occasion. People also appreciate the prompt, efficient delivery service, noting that online orders frequently arrive within just a few hours of purchase. Some reviewers were not happy with occasional delivery delays, pointing out that their timed orders sometimes arrived much later than originally promised. A few other people also felt that the overall flower quality fell short of expectations, mentioning sparse arrangements, wilted petals, or unopened buds.

What people talk about most

Product

Consumers experience divided opinions regarding the product quality, with many expressing deep disappointment... See more

Delivery service

People report ambiguous experiences with delivery_service, reflecting a high level of disagreement among... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying significantly among... See more

Service

Clients share satisfaction on service, describing experiences as professional, efficient, and well-executed.... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a high level of disagreement... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... See more

Company replied

Rated 5 out of 5 stars

I have now used FSD several times. What can I say? This company is second to none. From the ease of ordering (wherever in Great Britain that might be for delivery) to being kept informed every step... See more

Company replied

Rated 5 out of 5 stars

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them.... See more

Company replied

Rated 5 out of 5 stars

Delighted with this service. A very last-minute online purchase at 8am resulted in a beautiful bouquet being hand delivered only 5 hours later. My Aunt was thrilled. The flowers were lovely, and I fel... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.


Contact info

4.1

Great

TrustScore 4 out of 5

13k reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(12,976)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Rang in the morning for some flowers…

Rang in the morning for some flowers and choc for my friend delivery was quick and the flowers beautiful. Good price

18 February 2026
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 2 out of 5 stars

Poor Delivery Performance

Delivery was after 7:30 PM and no tracking or delivery information given contrary to their promise. My note to them was met by defensive comments and no apology. Special day rather spoiled. Be cautious of their claims about delivery. Flowers themselves were very pretty but after the moment had passed.

14 February 2026
Unprompted review
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Reply from Flowerssameday

Hello


Thank you for taking the time to leave us feedback, we really appreciate it.

As per our email, we are very sorry it was delivered as late as this our tracking advises delivery long before this time however it was one of our busiest days of the year, we do try and get everything out as soon as possible.

Thank you

Katy

Flowers Same Day

Rated 5 out of 5 stars

Valentine's day flowers

Flowers were delivered at the time they said and they were absolutely stunning, my wife was in tears as to how beautiful they were will definitely use again for her birthday 🎂

14 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Firstly thank you very much for…

Firstly thank you very much for delivering the red roses to my wife, it is most appreciated and the quality and presentation of the flowers have exceeded our expectations greatly. I will certainly be using this service again as it was very professionaly executed.
thank you once again,
Ken

13 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

The perfect pick me up

Really impressed with this company. Put my order in at 10.30am today and by 1.30 pm today my sister had a gorgeous bouquet which cheered her up so much after a miserable week. It’s so nice to be able to get a fast delivery so efficiently. The website was easy to navigate.

Delighted and I will use you again 10/10

Thank you 😊

12 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Fantastic same day service.

Fantastic same day service.
I completed my online order at 12:34 and the flowers were delivered by 13:41 (I even had a phone call to double check the address of the recipient - lucky they did check as I'd had a dyslexic moment with the house number)

12 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Valentines Day

I am very pleased with the service, emails and delivery to my partner. She was delighted with the presentation and bouquet of red roses.
They were delivered on the day I requested.
Thank you and I shall use you again in the future.

11 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Absolutely delighted with the service…

Absolutely delighted with the service from the Rose Bowl team delivering to Trentham. Kept me informed the whole way through and sent a photo of the bouquet being delivered in the morning and then also of my mom receiving the flowers for her birthday.
It made me emotional, thank you so much. Will definitely recommend and be a returning customer.

10 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Flowers for a deceased member of our extended family

We had a death in our extended family and we called on 4th Ferbruary, from the USA, to get advice/recommendations, place an order, and have flowers delivered to a UK address on February 9th. The lady who helped us on the phone, was pleasant, made a couple of useful suggestions as to appropriate arrangements for the day of the funeral. We were very very happy with the flowers that were delivered on time, matched our input and included a nice hand written card. From my experience I recommend them without hesitation.

4 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 1 out of 5 stars

My friend sent me a picture of the…

My friend sent me a picture of the flowers that were delivered - I’ve never been so embarrassed in my life. They were wilted and sparse- nothing like to photo I had chosen from. There were several options and I chose quite an expensive bunch and they are just not the quality that they should be. What a waste of money. What was supposed to be a wonderful thank you has turned into a tacky embarrassment.

7 February 2026
Unprompted review
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Reply from Flowerssameday

Hello Sophia.

I am very sorry to hear you are not happy, I will contact you via email to discuss this.

Thank you

Katy

Flowers Same Day

Rated 5 out of 5 stars

I wont go anywhere else

I just wanted to say that the customer service is 1st class... thank you so much, from ordering, to receiving a telephone call because I messed up the delivery address and your member of staff noticed and cared enough to phone to check, communication throughout, right up to delivery, absolutely 1st class. Can't praise you enough. I will definitely be ordering from you again, and of course thanks to Nicola for the gorgeous flowers.

6 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

I was unable to telephone until late…

I was unable to telephone until late morning but the flowers I ordered were delivered by 4 p.m. the same day. Very efficient and helpful service and the recipient phoned me to say they had arrived and how beautiful they were, also sending me a photo.

5 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 1 out of 5 stars

Un-reliable service

Appalling service, this company needs to change its name, your flowers do not get delivered the same day nor the day after. After a telephone conversation stating they would re-deliver two days later they cancelled my order without even telling me. I’ve also noticed their reviews are sent via an email after purchase how convenient for them. Lots of 5 stars reviews on their page, not surprisingly when their blocking the terrible service they actually deliver.

3 February 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello Sarah


I am very sorry to hear this, I can see by the notes on your order the florist had an issue with the fresh flower delivery being delivered, this is the reason your order was cancelled and refunded.

I am very sorry for any inconvenience caused.

Kind Regards

Katy

Rated 5 out of 5 stars

excellent service

I would recommend Flowerssameday as the service was exceptional. the flowers were beautiful and just right for the occasion. they were delivered on time and very much appreciated by the family

20 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers, delivered on time!

19 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Lovely

Lovely, beautiful flowers, organised a great local florist who delivered on time with great communication. Would definitely use this service again. Huge thanks

19 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service. Flowers matched the description. Service was so quick and everything was transparent right down to the photo of the flowers being delivered to my friend’s door.

Thank you!

13 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 1 out of 5 stars

Absolutely sh*t

Absolutely sh*t! For a company called "Flowerssameday" they managed to get the delivery 2 days late! No compensation was offered and they didn't even return my call. When the flowers actually arrived, they were incredibly overpriced. Would never use them again and if you do want flowers on the day, don't use Flowerssameday!

10 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello


I am very sorry to hear this, when you placed your order with us, our florist was out of fresh stock, as per call with my colleague, you were happy to go ahead with the delivery on Monday? ( We are closed on a Sunday)

If you wish for me to look into your complaint, please send a picture over of the flowers to my email address
customerservice@flowerssameday.co.uk

Thank you.

Katy

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers! Would use again

7 January 2026
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

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