Flowerssameday Reviews 

12,976
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 108 reviews, reviewers had a great experience with this company, frequently praising the dependable support and wonderful service. Customers often note the stunning floral arrangements and gorgeous bouquets that consistently arrive looking fresh, vibrant, and beautifully presented for every occasion. People also appreciate the prompt, efficient delivery service, noting that online orders frequently arrive within just a few hours of purchase. Some reviewers were not happy with occasional delivery delays, pointing out that their timed orders sometimes arrived much later than originally promised. A few other people also felt that the overall flower quality fell short of expectations, mentioning sparse arrangements, wilted petals, or unopened buds.

What people talk about most

Product

Consumers experience divided opinions regarding the product quality, with many expressing deep disappointment... See more

Delivery service

People report ambiguous experiences with delivery_service, reflecting a high level of disagreement among... See more

Order

Reviewers highlight ambiguous aspects of order processes, with experiences varying significantly among... See more

Service

Clients share satisfaction on service, describing experiences as professional, efficient, and well-executed.... See more

Quality

Customers consistently note ambiguous experiences with quality, reflecting a high level of disagreement... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned my order through mid afternoon on 6th January. Details and requirements were taken down efficiently. Delivery promised for next day. Received receipt by email within seconds. Flowers deliv... See more

Company replied

Rated 5 out of 5 stars

I have now used FSD several times. What can I say? This company is second to none. From the ease of ordering (wherever in Great Britain that might be for delivery) to being kept informed every step... See more

Company replied

Rated 5 out of 5 stars

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them.... See more

Company replied

Rated 5 out of 5 stars

Delighted with this service. A very last-minute online purchase at 8am resulted in a beautiful bouquet being hand delivered only 5 hours later. My Aunt was thrilled. The flowers were lovely, and I fel... See more

Company replied


Company details

  1. Flower Delivery

Written by the company

Flower Same Day is an independent florist established for over 30 years, we are also a prominent member of Interflora. We deliver hand made bespoke flowers locally from our own shops and arrange flower deliveries throughout the United Kingdom and Northern Ireland through a network of like minded quality florists. We specialise in same day delivery and can usually deliver flowers to most areas for same day delivery if ordered before 3pm. Our service includes a no quibble guarantee to uplift and replace if not completely satisfied with you flowers. Our shops are open normal business hours but you can order on line 24/7 on our easy to use secure web site.


Contact info

4.1

Great

TrustScore 4 out of 5

13k reviews

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No recent history of asking for reviews

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4.1

All reviews

(12,976)

107 reviews in the last 12 months

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Rated 5 out of 5 stars

Beautiful flowers

Phoned my order through mid afternoon on 6th January.
Details and requirements were taken down efficiently. Delivery promised for next day.
Received receipt by email within seconds.
Flowers delivered as promised, and my daughter in law was delighted. She sent me a photo, and the flowers are beautiful.
Thank you.
Hilary Morgan.

7 January 2026
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Beautiful flowers on time every time!💐

I live in Western Australia and I've ordered flowers for various occasions for my twin sister who lives in Suffolk UK. Each time they've arrived on schedule and my sister has been thrilled with them. She always sends me a photo and I'm absolutely delighted with Flowers Same Day 😊 Great customer service and communication, I thoroughly recommend this company
Amelia

5 January 2026
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Efficient and professional service.

Efficient and professional service with prompt turnaround the same morning. Photos of bouquet and delivery much appreciated.

3 January 2026
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

I have used Flowers Same Day many times…

I have used Flowers Same Day many times and will do so again in the future.
Their service is great, their communication is wonderful and the flowers have been amazing.
All my family who have received them, have been really pleased with the flower selection.
Really recommend.

23 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 1 out of 5 stars

Terrible company

Terrible company. Accepted order online and then was rude when they phoned me back to say that they can't deliver. It's Christmas time and they have my money. I can't buy from anywhere else :(
They shouldn't accept the order if they don't have capacity!
Been trying to phone back to find out when my money will be returned, but can't get through.

23 December 2025
Unprompted review
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Reply from Flowerssameday

Hello

I am very sorry to hear this, we called within 30 minutes to advise your order was unable to go, it does state on our website to selected postcodes.

I also have no missed calls and we also return all our missed calls. If you wish to discuss, please email me on customerservice@flowerssameday.co.uk

Kind Regards

Katy

Flowers Same Day

Rated 5 out of 5 stars

Beautiful flowers and a VERY prompt…

Beautiful flowers and a VERY prompt turnaround from order to delivery.
Recipient loved the flower display, so much so, she put it on her Instagram!

20 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Beautiful flowers

Beautiful flowers , weren’t delivered next day but I was kept informed about delivery.
I’m not from the area so didn’t know what to expect but can honestly say I’ve seen a pic of the now delivered flowers and they’re stunning. Totally recommend them and would use again

22 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

.so good

So easy to deal with.
We're very helpful and everything was perfect.
Recepient was delighted with her flowers. 22

22 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Two marvellous experiences

Experience 1 :
I would like to thank you for your excellent service, communication and, indeed, product.
Experience 2 :
My sister, the recipient of the bouquet, expresses great pleasure in receiving such a beautiful addition to her enjoyment of Christmas.

22 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Highly Recommend

I will definitely be using this company again. Beautiful arrangement of flowers and grateful these were delivered the same day.

18 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Can absolutely recommend this…

Can absolutely recommend this service.My partner was delighted with her bouquet and luxury chocolates all delivered as promised and with a lovely smile.This will definitely be my go to company for all future special occasions 🤗

20 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Wonderful team effort!

Wonderful team effort!!
Great website and impeccable service.
I cannot thank them enough!!

11 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Brilliant and very competitive price…

Brilliant and very competitive price wise. So professional. Couldn't be happier. Craig Mcculloch.

16 December 2025
Unprompted review
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Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Funeral Flowers Ordrred in advance

I needed to order a sheaf for a funeral that was taking place at the other end of the country. I was trying to order from a local florist in that area directly but didn’t have any luck finding one that did sheave’s. I found flowers same day but ordered about 2 weeks in advance so can’t comment on same day service. It did state on the website that for funeral flowers they needed a few days notice.

The day before the funeral I got a call from them informing me that the florist was unable to get hold of the irises that were pictured in the sheaf that I picked but they could replace them with different flowers in the same colour way I was happy for a replacement flower. I thought that it was nice to ask beforehand as it could have been important to have that particular flower.

On the day I got a notification that the sheaf had been delivered at 9.40am well in time for the funeral at 12pm. My husband attended the funeral and was able to tell me that the sheaf looked beautiful and the note was exactly what I had written.

11 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Beautiful flowers sent to friend within…

Beautiful flowers sent to friend within a few hours of ordering…friend over the moon!

10 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

They were very helpful over the phone

They were very helpful over the phone. I needed funeral flowers. The flowers that arrived were absolutely beautiful, so much better than the picture. I will use this company again. Thank you.

9 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Incredible service

Incredible service. Kind and friendly person at the end of the phone. Delivered ahead of schedule and bigger bouquet than I even expected. Loved that the card was handwritten on the card and envelope as such a gorgeous touch. I'll be contacting them again for sure!

3 December 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 5 out of 5 stars

Amazing flowers by all accounts

Amazing flowers by all accounts! Delivery on time and no issues. Highly recommend.

29 November 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello,

Thank you for taking the time to leave us a review.

We really appreciate it

Kind regards,

Katy

Customer Care

Rated 1 out of 5 stars

Awful company I only chose them because…

Awful company I only chose them because it was same day delivery. They didn’t deliver the same day. I asked for a refund this they were delivered on the Monday. They didn’t deliver them on the Monday. It was a really special birthday for my sister. It ruined it all do not use this company

22 November 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello


Thank you for taking the time to leave us a review, I have replied to your email to discuss and advise.

Kind Regards

Katy

Flowers Same Day

Rated 1 out of 5 stars

Dreadful flowers

I ordered a boxed bouquet of flowers from FSD, I chose the pink pastel one as it was so pretty.
However when my daughter received it, it looked like a supermarket bunch of flowers!
For a start off the flowers were yellow & burgundy & hardly any blooms. There were no roses as on the photo just cheap filler flowers! I was so disappointed. I rang the number given. They agreed to replace the flowers but only if we exchanged the original ones. You would think as a gesture of goodwill they would let her keep them!
The new flowers were a little better than the original but not much. Won’t be using this company again .

17 November 2025
Unprompted review
Flowerssameday logo

Reply from Flowerssameday

Hello


I am very sorry to hear this. It was myself who you spoke with via email, I am pleased to hear when the new set of flowers were delivered they were much better.

Thank you for taking the time to leave us a review.

Kind Regards

Katy

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