I had nice with the staff and well dedicated with the service and way of interaction with me, honestly saying I had bad experience with online shopping. But dealing with your staff Mr. Rhoby, the... See more
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Company details
Written by the company
Ferns N Petals offer online flower, cake & gift delivery in across UAE
Contact info
Street 6, P.O BOX 393728, Dubai, U.A.E.
- 971563588918
- support@fnp.ae
- www.fnp.ae
Rhoby ensured a seamless experience
Rhoby ensured a seamless experience. Thank you very much for the great customer experience
The advertised image of the product has…
The advertised image of the product has nothing to do with the delivered cake.
The writing on the cake is messy!
This is a scam
Such a pathetic and frustrating service…
Such a pathetic and frustrating service experience with FNP I honestly don’t understand how a company can operate like this. No one ever replies properly on WhatsApp, and when they do, it’s just to take your details and promise a callback that never happens. The agents never call back, never follow up, and never take responsibility.
I tried multiple times to contact them, thinking maybe it was just a delay, but it’s the same story every time. They ask for your name, number, and issue, and then completely disappear. There is absolutely no communication, no updates, and no sense of customer care. It feels like once they get your details, they simply don’t care anymore.
I have never come across such poor service in my life. It wastes your time, your energy, and your patience. A customer expects at least a basic response or a callback, but here you get nothing. No professionalism, no accountability, and no respect for customers.
This is by far the worst service experience I’ve ever had. I would not recommend FNP to anyone unless you enjoy being ignored. Truly disappointing and unacceptable.
Some items out of stock please care…
Some items out of stock please care about and thank for your support also Mr. Rhoby very kind and helpful
Thanks roby
Great platform-easy to use
Great platform-easy to use, informative, and helpful for finding reliable flower quickly with the help of Mr. Rhoby. Thank you
Thank you Rhoby
Lot of options. Rhoby seemed knowledgeable and was polite
Such a quick and supportive gifting…
Such a quick and supportive gifting service. I had an issue with payment processing and my sales person, Rhoby sorted it out in minutes. Super happy with the service!
good assistance
Good in assisting. thanks for helping me Surendra. helped me from 1st step until the last step. Smooth transaction.
Amazing experience!
Amazing experience!
Rhoby was incredibly helpful in assisting me with choosing the perfect gift for my friend. He was patient, kind, and really took the time to understand what I was looking for.
Thank you, Rhoby, for making this such a smooth and lovely experience. I truly appreciate your help and will definitely order again 💐✨
The executive was very supportive and…
The executive was very supportive and polite.
Worst my order was delayed without any…
Worst my order was delayed without any clear reason.
On top of that, when the delivery finally arrived, the order was incorrect. I clearly requested name cans, yet I received the wrong items.
This shows a complete lack of professionalism, poor time management, and no attention to customer requests. A place that cannot respect its working hours or deliver correct orders is simply not a place anyone can rely on.
Very disappointing experience.
Good customer service
Today Jan 28,2026 your website was not working well. After a few attempts to login I gave up. Rhoby contacted me and helped me place my order. He was very efficient and patient. Many thanks to him.
Very well handled
Very well handled. Perfect stuff delivered. More than expected. Good coordination from the team in a short span of time. Highly recommend
Very bad service not that great very…
Very bad service not that great very garbage
A gentle man who help me was so helpful
Amazing services by the gentleman who assist me and make my order very easy
Rhoby was really a helpful
Rhoby was really a helpful, all my concerns about the order was addressed.
Thanks to RHOBY for fast assistance ✨
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