FOW Winsford Reviews 

Car seems fine, unfortunately the interior valet was clearly a rushed job and hadn't been done properly

Rebecca was great. We first spoke after I had unreserved the car that I wanted because I was being messed around by another dealer that had made an offer on my existing car, and therefore wasn't in the position to purchase at that time.

She stepped in, saved the deal and got me into the car I wanted. Test drive on Friday, final checks and a clean over the weekend and pick up on Monday.

Efficient, effective and friendly customer service. Thank you Rebecca!

I've already done one review but I would just like to add l wll never use another car sales for me it will be FOW what a fantastic company they are so professional polite and best there is

We received amazing advice and service. I will be recommending FOW to anyone who wants to purchase a car.

Excellent service going that extra mile to get us the car that we wanted.

5 star customer service, right from finding and buying the car, through to the wonderful aftersales team.

I bought a VW Tiguan from FOW, which unfortunately developed a noise in the engine. I contacted After Sales and the team were very helpful, arranging collection and repair of the vechicle. Their communication was so clear, prompt keeping me updated every step of the way (I never had to chase communication). When there was a slight delay in returning my car, they arranged for a courtesy car to be sent to my workplace! My car was returned (cleaner than I handed it in!) with the fault carefully fixed by the technicians.

I am very grateful for the wonderful experience that I have had, and would highly recommend Fords of Winsford - great customer service; fantastic staff and a stress free experience!

It's my third car. Very efficient plus a coffee shop. None better

Ella Berry was the sales person we dealt with, she was very friendly and helpful. We’d initially booked a test drive of a Nissan- my only criticism of FOW is that if you’re allowing customers to view and test drive cars, they should be prepared. The Nissan we viewed was filthy and we decided against test driving it. We told Ella we weren’t impressed and she showed us similar SUVs on her computer and got us keys to look around, again, some were not prepared, but FOW redeem themselves with the volume of cars available. She found a nice looking Kia and when we started it the AC came on ice cold which was lovely as it was 32 degrees on the forecourt. We wanted to test drive it (although it wasn’t the car we’d booked to drive) and Ella got it all ready for us. The car really sold itself. Ella upsold extended warranty without it feeling pushy like some other garages. She was knowledgeable and gave us time to make a decision on whether or not we needed it. Ella was a lovely young lady and a credit to FOW. Honourable mention to the chap who worked in the coffee shop! Didn’t catch his name but he made a lovely latte (even made me an iced one which was needed in the heat) he had grey hair in a bit of a top knot, and had a rainbow T-shirt the first time I was served by him! He was very friendly and has some lovely tattoos! The turtle with the crown being the one I noticed. I hope you can pass on the recognition to him without a name as he was a very cool guy!

I can't recommend Geoff Rollins highly enough. I was actually on my way out after not finding the right car when I met Geoff. Instead of giving me the hard sell, he took the time to listen to what I was looking for. We chatted about the cars I'd already test-driven at other dealerships, and he explained why I hadn't enjoyed driving some of them, which really helped me understand what would suit me better.

I'd looked at the Nissan Juke a couple of times before, but I returned to test drive it with Geoff. I was quite apprehensive about driving an automatic after a disappointing experience the day before, but Geoff patiently explained everything and put me completely at ease during the test drive.

At no point did I feel under any pressure to buy. In fact, we talked about all sorts of things—everything except a hard sell! Geoff genuinely believes in finding the right car for his customers rather than simply making a sale, and that really shows.

Geoff is a credit to FOW. He's friendly, knowledgeable, patient, and professional. If you're looking for someone who genuinely cares about helping you find the right car, I'd highly recommend asking for Geoff.

Wish I’d gone here sooner. After having terrible experiences with other garages I wouldn’t hesitate to recommend FOW Trafford. All the staff have been great and have been quick to resolve anything needed (car needed to go in the garage for something which was no hassle).

The people were very helpful took me through every stage in buying my car very good experience

Great place with amazing variety to choose from. Nothing too push but once you decide you being looked after very well. From the start to finish great experience. If you choose the one in Cheshire go to Ashley Tomlinson you will be looked after very well . Highly recommend.

This was the worst experience I have ever had buying a car. I would not recommend to my worst enemy. Putting in a formal complaint.

Neil was very helpful and went above and beyond

It's our 4th car we've got from FOW.
The sales team are all very friendly. Good at there jobs. The keep you informed all the way through the buying process. When you pick your car up. The explain all the working of the car.

You’re made to feel welcomed and any questions you have they will find the answer you get stuff explained in detail if you don’t understand and the staff are extremely nice and professional

T he attitude of all the staff was so pleasant.

Really easy process.
Long wait times to see assigned salesperson.

The knowledge and helpfulness of Liam our salesperson was second to none, he was so informative and attentive, best salesperson I have ever come across. Follow up service was great too, really good communication from him at all times. Well recommended, thank you

When we arrived to collect the vehicle there was a problem with taxing the vehicle. Mike Brown our contact went above and beyond to alleviate the problem taking me to the post office twice to sort it out. He was friendly and courteous and concerned about our long wait in the extreme heat.