FreedomVoice Reviews 2,411

Janet was awesome. Her assistance was clear and effective amazing customer service and patience.! Janetwas warm and kind. Great experience thank you Janet

John was tremendous!! So very helpful throughout the process of setting up a toll free number. Very polite! Would highly recommend him!!

Freedom Voice customer service representatives are always courteous, professional, and resolve issues while they have you on the phone. I’ve been a loyal customer for the past 3 consecutive years and have absolutely no complain. The never had any down time with my service, set up and updating features are seamless, and the customer service is superb. Thanks to Christian David Hermosilla for assisting me…

I have used their services for years with very few issues. When an issue did arise they were quickly, efficiently and cheerfully resolved.
Services of this type are plentiful. Excellence with customer interface not so much. Freedom voice is highly recommended.

Our service expired due to a lack of staff and resource to manage the account. We reached out to try and restore the services. Rachel helped us keep the same number, which is very helpful as we are not required to spend our limited funds reprinting materials. We are greatful for Rachels help to maintain our phone line and help to update with our new team member.

I've had my FV account since 2015. It was an amazing service at the start, and continued to be until the last couple years. I was very disappointed in the company after they made changes. The actual service was great...I only used it for customer service calls for my self-service business, so it suited me just fine, and the monthly fee is VERY AFFORDABLE. Today I had to contact the company and was super apprehensive about reaching someone in a timely manner, and that could understand my needs/concerns. I am 110% pleased with the service I received from FreedomVoice and the agent(Allen) I spoke with.

The option prompts to get where needed were few, had ZERO AI back and forth, and the wait time to reach a REAL LIVE PERSON was under 45 seconds...yes seconds! Very impressive! I'm guessing FV finally listened to all the complaints and has now made phenomenal positive changes. Thank you, FreedoVoice! You rock!

The customer service was great, The service concerning my phone is fantastic.

Great customer service, great communication, very patient and accommodating. Highly recommend this service

Excellent customer service and very knowledgeable. I have been very impressed by the quality of their service and will be recommending them to anyone interested in getting their business. You guys have been great to me and I appreciate your support. Thank you for everything you’ve been the best! 5 stars and more to you guys.

Christian Evangelista, Provided excellent customer service!!! Thank you

Maria was very patient and helpful. She answered all my questions. Also she checked to make sure the telephone number worked.

Customer service was super helpful. I’m new to using FreedomVoice but it has been great so far!

My issue wasn’t very complicated but the agent was courteous & prompt to make sure my issue was taken care of. Great service!

Christina was extremely helpful and addressed all my matters. Finding a resolution and allowing me to get my account back and running! She provided excellent service!

I always have a great customer service experience with Freedom Voice. I have been a totally satisfied customer for many years. They are very reliable.

Kent was very polite, listened to my concerns and gave me satisfying answers

Freedom voices in excellent company. They have wonderful products that's very reasonable prices and their customer service is excellent.

The process to acquire the number was simple and smooth. Now I am excited to use the service in my leadership coaching/ mentoring Business