f you are a business owner looking for a 1-800 service, look no further than FreedomVoice. I just finished setting up my line with Rachel Libre and I am blown away. She was incredibly knowledgeable an... See more
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Since 1996 we have led the way as a proven business telecom provider, reliably serving over 200,000 entrepreneurs and small businesses. We are dedicated to helping our customers build their professional image and connect through innovative technologies to save time and money they can devote to addressing their audience and growing their reach.
Contact info
5600 Avenida Encinas Suite 170, 92008, Carlsbad, United States
- 8004771477
- marketing@freedomvoice.com
- www.freedomvoice.com
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They were VERY HELPFUL
They were VERY HELPFUL, EVERYTHING was explained in detail!!
Best Customer Service Experience
f you are a business owner looking for a 1-800 service, look no further than FreedomVoice. I just finished setting up my line with Rachel Libre and I am blown away. She was incredibly knowledgeable and made a complex setup feel easy. No stress, no confusion—just pure professionalism. I give her 1,000 stars! I’m launching my new company, E Blast Cleaning, and thanks to her, my 'front office' sounds like a million dollars. Ask for her by name👏☺️
Great customer care
Great customer care ! I needed to change my credit card number on file and was able to do that quickly with a very experienced representative.
This was exceptional service!
This was exceptional service, clear, professional, and satisfactory.
It's service after the sale that matters
When the customer service answered my call he was friendly and courteous. I had an unusual request and he handled it without having to transfer me from one rep to the next. My customer service rep ChristianDavid was very knowledgeable. I can say after my call I was extremely happy with customer service. I would highly recommend Freedom Voice Services.
Your service does not work
Your service does not work. I should not have to uninstall and reinstall your app just to make phone calls. Despite multiple calls to support, I am repeatedly told a supervisor will call me back that has never happened.I do not have time to wait around for callbacks that never come. This phone is critical to my work helping fire victims, and people cannot reach me because your service is unreliable.I am paying for a service I cannot use and receive nothing from. This is unacceptable.
Either fix this immediately, issue a credit/refund, or cancel my service without penalty. I expect direct contact, not another ticket that goes nowhere.
Respectful and Knowledgeable
Chaela was patient, respectful, and knowledgeable. She took her time walking me through to make sure my issue was resolved.
Exceptional Customer Service
The Agent who assisted me was very helpful and patient as I am new to this service and in how to navigate the services. He ensured what I needed during the call was complete before ending the call.
Great service
Received great help!!!!
I have been with FreedomVoice for over…
I have been with FreedomVoice for over 15 years. They continue to provide excellent customer support and a simple, no fuss, system for our business 800 numbers.
Just getting set up
Just getting set up. Diane was very helpful getting a few details straightened out for a Smith operation.
Excellent service
Excellent service, the person who helped me was very friendly, answered all my questions, and made suggestions for new products.
The customer service interaction is is… outstanding
The customer service interaction is is highly recommended by me. You guys are patient kind and I must say that Marcy was very professional skillful and sweet. I like her thank you.
Mike Valenciano
I believe my customer service rep was Mike Valenciano and he was patient and though and so nice. Probably one of the best customer service experiences I ever had. He is a great employee.
Thank You!
The support I needed and got was fantastic
The support I needed and got was fantastic. He walked me through the steps slowly and made sure it was completed before hanging up. He don’t rush through my questions and he was very understanding of my needs
Great customer service
Great customer service. Helpful and easy to get to.
This young lady was very through with…
This young lady was very through with her presentation and answered all my questions with clarity…Great Job coming from her.
The process was pretty simple.
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