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FreePrints Photobooks Reviews 7,692

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TrustScore 4.5 out of 5

4.7

Photo printing service
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Review summary

Created with AI, based on recent reviews

Evaluating 7,499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo books, canvases, and prints, often highlighting the vibrant colors and superb paper quality. Many find the user experience easy and straightforward, appreciating the ability to arrange photos and customize designs, making the process enjoyable and personal. Reviewers also frequently commend the fast and prompt delivery service, noting that orders often arrive quickly and on time. However, some customers also noted occasional issues with delivery, reporting lost or delayed orders, and a few experienced problems with print defects or incorrect photos in their products. Additionally, a small number of people found the software clunky or frustrating when trying to arrange pages or move images, and some mentioned a lack of clarity in the ordering process.

What people talk about most

Product

Consumers are highly satisfied with the product quality, frequently describing prints and photobooks as... See more

Quality

Reviewers highlight positive aspects of quality, with many consistently praising the excellent quality of... See more

User experience

Customers had positive experiences with user experience, finding the app and website easy to use for creating... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and prompt delivery of... See more

Order

Reviewers mention positive feedback about their orders, often praising the excellent quality of photo books,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use Photobooks when I have pictures of holidays, or visits to places where there's obviously a bigger collection of photos. It's great value for money when you get an amount free anyway each month,... See more

Rated 5 out of 5 stars

Have made already several photobooks, better than printing thousands of photos and then not having where to put them. Great quality, a bit hard and time consuming to makes specially over the phone whe... See more

Rated 5 out of 5 stars

Great quality & have a good collection of memories to look through.instead of just stored on my phone. Photo book ordered then not received way past the delivery date, usually come promptly . I me... See more

Rated 5 out of 5 stars

So easy to do, I do a free book each month ( only pay for postage) it’s a great way to put all those photos on your phone and keep them safe. I often order 2 copies as they make great gifts .. I am no... See more

Company details

  1. #15 of 38 best companies in Photo printing service
  2. #12 of 14 best companies in Photo lab
  3. #9 of 12 best companies in Photography Service

About FreePrints Photobooks

Written by the company

Get a free 7x5" or 6x6" photo book every month with FreePrints Photobooks! Just pay delivery.

With FreePrints Photobooks you can capture all your favourite memories in a beautiful photo book - perfect for sharing with your loved ones.

Everyone loves photo books, but making them has always been cumbersome, time-consuming and costly. The FreePrints Photobooks app changes all that with the fastest, easiest way to create beautiful photo books—right on your iPhone, iPad or Android device.

All of our books feature premium papers, vivid colour & long-lasting laminate covers.

Our turnaround is quick - have your book in your hands in just days.

What’s more, there’s no subscriptions and no commitments.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8k reviews

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Rated 5 out of 5 stars

Many memories and more

The photo book I purchased, for a very reasonable price , was probably better than I could have done. I don’t know how they did it but the put events together on double pages. And managed to get all of my people in me book. I just loved it

26 May 2026
Rated 5 out of 5 stars

Join the book club

I thought the whole process of downloading your photos was simple. The delivery didn’t take long and it was worth waiting for. I was delighted with the quality & good service. The idea of keeping a keepsake book is far better than throwing your photos into a drawer.

26 May 2026
Rated 1 out of 5 stars

Most of pictures blurred and only half…

Most of pictures blurred and only half of face in it or top and you printed it like this instead of asking if I was sure , why would I have liked it like this , you did say you was going to print again but better pic but had nothing

19 May 2026
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Reply from FreePrints Photobooks

Hello Debbie, thank you for your feedback. We're very sorry to hear about the issues you've had on your order. Please know that all orders are printed exactly as they are submitted. We do not have a quality team to check as all orders go straight to print once submitted. Additionally, we are unable to make changes once order has placed. We do have a preview shown during customization process so our customers can see how it will look like before submitting the order. You are welcome to contact us at pbsupportUK@freeprintsapp.com, and our team will be happy to take a closer look on your order. We appreciate you bringing this to our attention, and we hope to hear from you, soon!

Rated 5 out of 5 stars

Love these

Love these. Great gift idea. I tell all my friends about them. This one was a gift for my son and he loved it. Great value. I will be ordering more

17 May 2026

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