First af all it's a high quality trailer, in good condition. Renting was easy and very cheap. Normally I rent a trailer from another company, and these are poor quality. So I am very happy and nex... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Super easy handling, super flexible, you can rent anytime according to your needs. Perfect! Just make sure that your mobile is charged. 😃
Nice app, nice trailer and nice people I spoke to on the phone when I asked for deferring my rental period with one hour. They vere not only very nice but also very efficient! No doubt I plan to us... See more
Company replied
Super easy, super quick and nice and clean trailer. Plug and drive. Will definitely use this service again.
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
19k reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from www.freetrailer.com
Hello Danzco,
Thank you for your review 😊
We’re glad to hear that you had a good experience and that the service helped save you time.
Kind regards
Freetrailer
Everything good
Everything good. Videos could be improved. They are not very easy to find once you have closed the app.
5 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Nikoline,
Thank you for your review 🙂
We’re happy to hear that everything worked well overall, and we appreciate your feedback regarding the videos in the app. Input like this helps us improve the experience further.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Mehti,
Thank you for your review 🙂
We’re very happy to hear that you had a great experience with our service.
Kind regards
Freetrailer
An easy way to get hold of a trailer
An easy way to get hold of a trailer, and cheap too.
4 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Kjetil,
Thank you for your great review 😊
We’re glad to hear that you found it easy and affordable to rent a trailer with us.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Christopher,
Thank you for your review 🙂
We’re happy to hear that you found the service quick, simple and reliable.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hej Daniel,
Tack för din recension 🙂
Vad roligt att höra att tjänsten kändes enkel och smidig när du behövde den.
Vänliga hälsningar
Freetrailer
Reply from www.freetrailer.com
Hello Mihai,
Thank you for the great review 😊
We’re happy to hear that you found the service both great and easy to use.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Dilip,
Thank you for the 5-star review 🙂
We’re happy to hear that you were pleased with the service.
Kind regards
Freetrailer
Excellent service from the service…
Excellent service from the service department, and it’s very easy to rent a trailer through their app.
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Andreas,
Thank you for your kind review 😊
We’re glad to hear that you were satisfied with the service department and that the app made renting easy.
Kind regards
Freetrailer
Great experience
Everything worked as expected! Good trailer, great experience. The price is very reasonable!
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Ivan,
Thank you for your fantastic review 🙂
We’re very happy to hear that everything worked as expected and that you were satisfied with both the trailer and the pricing.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello,
Thank you for the great feedback 😊
We’re happy to hear that you had a really good experience with our service.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Marlene,
Thank you for your review 🙂
We’re very pleased to hear that the self-service solution worked wonderfully for you.
Kind regards
Freetrailer
Good Experience
Fast pick up and fast return. Best price available in the area.
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Julius,
Thank you for your review 🙂
We’re glad to hear that you appreciated the fast pickup and return process as well as the pricing.
Kind regards
Freetrailer
great service
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Stefan,
Thank you for your review 🙂
We’re happy to hear that you were satisfied with the service.
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Tobias,
Thank you for the 5-star review 😊
Great to hear that everything felt quick and easy during your rental experience.
Kind regards
Freetrailer
Last time when I borrowed one there was…
Last time when I borrowed one there was only one type of connection, this time there is adapter for another type. It's good. You are making it better.
2 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Wenjun,
Thank you for your detailed review 😊
We’re very happy to hear that the updated connection options improved your experience. Thanks for noticing the improvements!
Kind regards
Freetrailer
What a briljant sytem to get access to…
What a briljant sytem to get access to a small closed trailer for 3 hours for free. Super easy and convenient via the app. Excellent, will use freetrailer again soon, thnx !!!
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you so much for your fantastic review 🙂
We’re delighted to hear that you found the system easy and convenient to use through the app. Great to know you’ll be using Freetrailer again!
Kind regards
Freetrailer
Reply from www.freetrailer.com
Hello Wahid,
Thank you for your review 😊
We’re glad to hear that you had a nice experience with our service.
Kind regards
Freetrailer
Excellent a user experience
Excellent, efficient, simple and trouble free experience
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello,
Thank you for your fantastic review 😊
We’re very pleased to hear that your experience was efficient, simple and trouble free from start to finish.
Kind regards
Freetrailer
Smooth aand easy in all steps.
1 May 2026
Unprompted review
Reply from www.freetrailer.com
Hello Anna,
Thank you for your lovely review 🙂
Great to hear that everything felt smooth and easy throughout all the steps.
Kind regards
Freetrailer
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