FSB has such great resources. Just attended a great webinar on Marketing delivered by Phill Agnew of Nudge - wow! learnt so much in just an hour. Networks make such a difference too!
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Having just started my new business -Pet Lighthouse, an online second opinion vet for pet owners struggling with their pet's health- I have found FSB invaluable. The advice, support and templates have... See more
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I have just spent the most amazing day at the FSB Boot Camp at Keele Hall in Newcastle under Lyme. Every speaker was relevant and the networking was incredibly well organised and made sure that every... See more
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The Surrey area FSB meet-ups are really well run by Tracey C. She's an avid FSB promoter in a pragmatic but motivating way so you really appreciate the benefits of what FSB offers. She brings a great... See more
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Company details
Written by the company
Established 50 years ago to help our members succeed in business, we are a non-profit making and non-party political organisation that’s led by our members, for our members. Members receive an exclusive package of great value business services including advice, financial products and support. The benefits include protection in the case of tax inspection, legal and HR advice, as well as local networking groups and business banking. We don’t only provide fantastic membership benefits - FSB is also the UK’s leading business campaigner, focused on delivering change which supports smaller businesses to grow and succeed. Our policy and advocacy team in Westminster focuses on UK and English policy issues. Further to this, our expert teams in Glasgow, Cardiff and Belfast work with governments, elected members and decision-makers in Scotland, Wales and Northern Ireland.
Contact info
Sir Frank Whittle Way, FY4 2FE, Blackpool, United Kingdom
- 0808 2020 888
- customerservices@fsb.org.uk
- www.fsb.org.uk
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Big Thank you to Martin Gibbs
Big Thank you to Martin Gibbs for taking the time to run me through the benefits of being an FSB member.
I was genuinely impressed by how many resources are available to members.

Reply from Federation of Small Businesses
Because You're Worth It!
Thank you to Martin Gibbs for the excellent call about the benefits of membership of FSB. Martin guided me through the benefits which I hadn't appreciated, so the call was invaluable.
I had joined in 2022 and had let my membership lapse, I won't be doing that again. The benefits, and support offered, from compliance to insurance to payroll to training is really comprehensive and more than worth the annual subscription.

Reply from Federation of Small Businesses
FSB membership will have you covered ...
FSB is the most worth while membership any business owner can have. Having rejoined, the services, support and protection they offer is all you need, not to mention the cost savings. Policies, staff contracts templates easy to download.
Justin spent over an hour familiarising me with the site making me realise how much more I could get from the membership.

Reply from Federation of Small Businesses
I’ve just renewed my membership- three…
I’ve just renewed my membership- three years now but been self employed for much longer. FSB is the best backup and guide you need when launching your own venture. Any questions and up to date legal advice is a phone call away. I cannot recommend enough- self employment can be a really difficult thing to navigate and the world is now full of online coaches, mentors and experts- how do you really know if they are an expert or if they have just marketed themselves well?! Do not wait for the poop to hit the fan- join today and feel confident you have all you need here! Thanks Chris Davis, my rep for support always!

Reply from Federation of Small Businesses
I was very impressed by the assistance…
I was very impressed by the assistance FSB offer, having a whole legal team at your disposal, if ever you need them is worth the subscription alone.
Justin spent over an hour teaching us how to navigate the site and was a great help and extremely Knowledgeable.
FSB have a form or contract for every occasion just what a small business needs.

Reply from Federation of Small Businesses
If you're an owner of a SME the FSB is…
If you're an owner of a SME the FSB is your security blanket. Hopefully you won't need them but if you do the service is always impeccable. If you value efficiency, expertise and reliability then you'll appreciate a FSB membership. An affordable and as far as I'm concerned a compulsory expense for any SME.

Reply from Federation of Small Businesses
The most useful membership
The most useful membership and well worth the investment, I've been a member of FSB since 2006. It offers invaluable support and advice for small businesses and also microbusinesses. My area rep Garry (East of Scotland) is an absolute legend and is always there when my fitness business hits another challenge (pandemic, Leith tram project). I've also learned so much through the events and excellent networking. Thank you FSB! Highly recommended...

Reply from Federation of Small Businesses
Happy New Member
Chris popped into to tell us all about the FSB services. Wow, I wish I had known I could have access to all these things years ago. I have joined straight away. Chris was helpful and talked me though everything simply and concisely. He really is a credit to the organisation and you can tell he has been working with them a long time with all his knowledge. Thanks again.

Reply from Federation of Small Businesses
We are excited and proud to be members…
We are excited and proud to be members of the FSB, We are finding the benefits to be considerable and extremely cost effective. The support is professional and easily accessible and it is fantastic to have Justin, who is local to our business available for additional support when we require it!

Reply from Federation of Small Businesses
very clear helpfull advise as well as…
very clear helpfull advise as well as perks for being a FSB member

Reply from Federation of Small Businesses
Outstanding Support
Throughout the span of 35 years, I have actively participated and been a member of 11 different organizations / associations. Yet, without a doubt, FSB stands out as the most amiable, welcoming, and accomplished organization I've had the privilege of being a member of. The impressive depth of support to small businesses is matched by their accessibility and quality of personnel.

Reply from Federation of Small Businesses
Really informative introduction today…
Really informative introduction today from Martin Gibbs at FSB. I realise I should have joined when i started the business in 2018!!!

Reply from Federation of Small Businesses
Excellent and proactive service
Excellent and proactive service enabled me to use a physio not already registered with FSB Care. The whole process was easy and the staff very pleasant to deal with.

Reply from Federation of Small Businesses
FSB and BNI Merseyside
The co-branded FSB and BNI Merseyside event last night at PINS Social Club, was really interesting. The presentation by Peter The Speaker was insightful and I met some fantastic and interesting people that I'm looking forward to collaborating with in the future. Thanks Phil McCabe 👌👍 Paul Lomas 👍👌 and Mark Bryan for making this event a great

Reply from Federation of Small Businesses
I have recently discovered that the FSB…
I have recently discovered that the FSB has been charging me fees for 3 employees that I do not have, they have been charging this for the las 23 years. Having pointed this out they have refused to talk to me about the matter apart from offering me a free years fees, they then took the fees from my bank. Going on last years fee the amount I am
Owed to my reckoning is up to £1,196.00. My emails are now being ignored I wrote to the CE weeks ago and have been ignored.
Thinking of joining? Be careful.
Update, I rang the number given in the reply and the lady who invited me to talk to her had gone home, however I was told she would be left a message to call me the following day, I have not received any calls thus far but this is not unexpected as they just ignore my query all the time I believe hoping I’ll give up and go away. I did hold the fan in high esteem but alas they just seem to be a cowboy outfit.

Reply from Federation of Small Businesses
I absolutely love the FSB
I absolutely love the FSB - they have been so helpful on a whole bunch of things. During the pandemic they were amazing, helping us with so many HR issues etc. Then I picked up an injury and they funded some physio for me - absolutely amazing. Membership is a complete no-brainer, our local guy Jeremy Reeve is fab too.

Reply from Federation of Small Businesses
My experience with FSB was excellent
My experience with FSB was excellent, this was due Charlotte whose explanation was easy to understand and follow.

Reply from Federation of Small Businesses
It was so nice to have Martin Gibbs…
It was so nice to have Martin Gibbs call me at my office to explain how to use the website and also the benefits I had access to as an FSB member to which there were many more than I realised. I would highly recommend joining the FSB as a small business, especially if people like Martin are part of it to kindly and clearly explain the process. I feel very looked after should I need it.

Reply from Federation of Small Businesses
What a great experience
Had my introduction telephone meeting with Martin this afternoon and I am blown away with the knowledge and professionalism shown from the outset. I joined FSB for their networking and legal assistance, I now know that the FSB is so much more. Having a one stop shop for so many areas of expertise is proving to be invaluable. Thank you Martin for your time and patience.

Reply from Federation of Small Businesses
Thanks to Martin for the Introduction
Thanks to Martin for the Introduction, fantastic resource, so many helpful aspects to draw upon.

Reply from Federation of Small Businesses
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