Fuelmate Reviews 

136
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I've been with Fuelmate for around two years now, and my experience is positive. The service has been good, communication has been helpful, and everything has been straightforward. I'm very happy wit... See more

Rated 5 out of 5 stars

I've been with Fuelmate for around two months now, and so far my experience has been really positive. The service has been good, communication has been helpful, and everything has been straightforward... See more

Rated 5 out of 5 stars

Great company and really helpful staff. Will always strive to get you the best price. Advises you of forthcoming prices and if its higher to fill up before they do. Great service and customer servi... See more

Rated 5 out of 5 stars

Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... See more

Company details

  1. Business-to-Business service
  2. also in
  3. Fuel supplier
  4. Telematics Service

About Fuelmate

Written by the company

At Fuelmate, we offer a variety of fuel cards for all types of business, whether you need a single, or multi-card solution, we have a range of options to maximise your fuel savings.

Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.

As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.

The benefits of working with Fuelmate
  • Streamlined fuel cards
    • Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
  • Dedicated to success
    • Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
  • No hidden costs
    • We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
  • Expert guidance
    • Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.

Contact info

4.8

Excellent

TrustScore 5 out of 5

136 reviews

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4.8

All reviews

(136)

43 reviews in the last 12 months

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Rated 5 out of 5 stars

I've been with Fuelmate for around two…

I've been with Fuelmate for around two years now, and my experience is positive. The service has been good, communication has been helpful, and everything has been straightforward. I'm very happy with the service and the staff are always helpful.

23 October 2026
Unprompted review
Rated 3 out of 5 stars

Good but not perfect yet

Andrew and Susan are great people. They are both very easy to talk to and get along with.
The fuel price is great also.
My only issue is wanting to completely swap over to this company from my current provider is not possible due to a low credit limit, this means we either use two companies until they raise this or completely bin off Fuelmate and continue with our current supplier.
The terms offered are ridiculous if honest.
We spend anywhere between 800 to (last week)1600 on fuel and never miss a beat yet Fuelmate will not give me this to use.
Otherwise all good

27 August 2026
Fuelmate logo

Reply from Fuelmate

Thank you for your honest feedback. We’re pleased you’re happy with our fuel prices but understand your frustration with the credit limit.

If you need any further assistance, please contact our team on 0800 158 3582 or at enquiries@fuelmate.co.uk.

Rated 5 out of 5 stars

Great Service and Support from Fuelmate

I've been with Fuelmate for around two months now, and so far my experience has been really positive. The service has been good, communication has been helpful, and everything has been straightforward. I'd especially like to mention Tracey Easton, who has been great to deal with and has helped make the experience a positive one. Although I've only been with Fuelmate for a short time, I'm happy with the service I've received so far and look forward to continuing the relationship. I'd recommend them based on my experience to date.

13 October 2026
Unprompted review
Rated 5 out of 5 stars

Great company and really helpful staff

Great company and really helpful staff. Will always strive to get you the best price.
Advises you of forthcoming prices and if its higher to fill up before they do.
Great service and customer service !

13 October 2026
Unprompted review
Rated 5 out of 5 stars

I'd like to recommend Fuelmate, here's why...

I had an issue with my fuel card recently, called up the main number and spoke with Colin (Wooldridge) who looked into my account, and resolved my issue.

Whenever I need to talk about my fuel cards or question an invoice I know that I can talk with Colin, or any of the team at Fuelmate, who will resolve my questions.
I'm very pleased with Colin, Dan and the Team there.

What's different to another big fuel card business/company is that it doesn't seem like they have a high change of staff, unlike previous fuel card suppliers I've been with, I never talked with the same 'account manager' for more than a month, the employees seem to have a career there, and want to help where they can.

I'd recommend.

8 October 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin and his colleague Macauley who are asset to the company and always find everyone there to be so helpful. Would definitely recommend to all business.

30 September 2026
Unprompted review
Rated 5 out of 5 stars

Really good service and information…

Really good service and information from right at the beginning. Great to have approachable staff, that you can ask questions and great information , keeping us updated and informed on issues, particularly now that fuel prices are continuing to rise.

Great advice about the best fuel cards to use, given some of the remote areas that we cover and currently we have saved money from our previous suppliers

16 July 2026
Unprompted review

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