I've been with Fuelmate for around two years now, and my experience is positive. The service has been good, communication has been helpful, and everything has been straightforward. I'm very happy wit... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been with Fuelmate for around two months now, and so far my experience has been really positive. The service has been good, communication has been helpful, and everything has been straightforward... See more
Great company and really helpful staff. Will always strive to get you the best price. Advises you of forthcoming prices and if its higher to fill up before they do. Great service and customer servi... See more
Tired of all the nonsense and underhanded tactics from UKFuels and Allstar, who of course monopolise, the company fuel market. So I've turned to Fuelmate, where everything is upfront, simple, honest a... See more
Company details
About Fuelmate
Written by the company
Whether you’re in search of a single or multi-card solution our expert team will ensure the fuel cards you choose are the right fit for your business.
As a fuel card provider, we believe in the importance of customer service. We will assign you a personal account manager with a wealth of industry knowledge, taking the time to learn about your business to help you manage all aspects of your fuel procurement. We also believe in 100% transparency when it comes to fuel costs, which means no hidden fees or surprise bills.
The benefits of working with Fuelmate-
Streamlined fuel cards
- Ease your administration burden and eliminate the need for receipt processing or driver reimbursements.
-
Dedicated to success
- Our mission is to help you save time and money. We work with you to ensure you get the most competitive solution.
-
No hidden costs
- We believe in complete transparency when it comes to our product's pricing and costs, so there’s no surprises.
-
Expert guidance
- Our friendly team means no spending hours on chatbots or on hold, we’re here to provide real help, from real people.
Contact info
Two Humber Quays, Wellington Street West, HU1 2BN, Hull, United Kingdom
- 0800 158 3582
- enquiries@fuelmate.co.uk
- fuelmate.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Company
Great Company! Would highly recommend fuelmate, the team are so helpful and lovely
I've been with Fuelmate for around two…
I've been with Fuelmate for around two years now, and my experience is positive. The service has been good, communication has been helpful, and everything has been straightforward. I'm very happy with the service and the staff are always helpful.
Fuelmate is a great company to work…
Fuelmate is a great company to work with for your fuel needs, they are a non fuss, no nonsense and honest business.
Good but not perfect yet
Andrew and Susan are great people. They are both very easy to talk to and get along with.
The fuel price is great also.
My only issue is wanting to completely swap over to this company from my current provider is not possible due to a low credit limit, this means we either use two companies until they raise this or completely bin off Fuelmate and continue with our current supplier.
The terms offered are ridiculous if honest.
We spend anywhere between 800 to (last week)1600 on fuel and never miss a beat yet Fuelmate will not give me this to use.
Otherwise all good

Reply from Fuelmate
Great Customer service from Dan
Great Customer service from Dan! Always quick to assist with any queries!
Really easy to onboard
Really easy to onboard, top service, highly recommend
Great Service and Support from Fuelmate
I've been with Fuelmate for around two months now, and so far my experience has been really positive. The service has been good, communication has been helpful, and everything has been straightforward. I'd especially like to mention Tracey Easton, who has been great to deal with and has helped make the experience a positive one. Although I've only been with Fuelmate for a short time, I'm happy with the service I've received so far and look forward to continuing the relationship. I'd recommend them based on my experience to date.
Great company and really helpful staff
Great company and really helpful staff. Will always strive to get you the best price.
Advises you of forthcoming prices and if its higher to fill up before they do.
Great service and customer service !
Dan has been particularly helpful
Dan has been particularly helpful with all my enquiries, quick to respond and has taken care to investigate issues and concerns for me, thank you Dan!
Good customer service
Good customer service, very easy to get in contact with if we have any queries, queries are dealt with promptly.
I'd like to recommend Fuelmate, here's why...
I had an issue with my fuel card recently, called up the main number and spoke with Colin (Wooldridge) who looked into my account, and resolved my issue.
Whenever I need to talk about my fuel cards or question an invoice I know that I can talk with Colin, or any of the team at Fuelmate, who will resolve my questions.
I'm very pleased with Colin, Dan and the Team there.
What's different to another big fuel card business/company is that it doesn't seem like they have a high change of staff, unlike previous fuel card suppliers I've been with, I never talked with the same 'account manager' for more than a month, the employees seem to have a career there, and want to help where they can.
I'd recommend.
Great customer service
We have used fuel mate as a business now for over 3 years and can not fault there customer service, any queries they always get back to us straight away. We deal mainly with our account manager Colin and his colleague Macauley who are asset to the company and always find everyone there to be so helpful. Would definitely recommend to all business.
Really good service and information…
Really good service and information from right at the beginning. Great to have approachable staff, that you can ask questions and great information , keeping us updated and informed on issues, particularly now that fuel prices are continuing to rise.
Great advice about the best fuel cards to use, given some of the remote areas that we cover and currently we have saved money from our previous suppliers
A1 service .
I put the petrol pump in my car and…
I put the petrol pump in my car and fill up, what do you want me to say
Friendly and knowledgeable.
Friendly and knowledgeable.
Invoicing system works well.
Early days but very happy with the service.
done everything they said they would…
done everything they said they would and keep doing it, cant ask for any more really
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







