Fullcartuning Reviews 5,421

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 2 out of 5 stars

Another dropshopping business that lies about the delivery time. I ordered a sport exhaust and says that it took 3-6 days to deliver. I am waiting for 2 weeks now, and even tried to contact them that... See more

Rated 5 out of 5 stars

Ordered exhaust part when out of stock. No issues, clear communication throughout process from these guys and the main supplier. Received dates, was held back slightly, again no issues. Once part was... See more

Rated 4 out of 5 stars

Best value wing on the internet. Can't complain about the price, condition, or that it also arrived on time. My only gripe was tracking didn't work, but I got exactly what I ordered within the timefra... See more

Rated 5 out of 5 stars

The whole exhaust came nicely packed with every component being individualy wraped down to the smallest parts. It took only 4 days for the package to arrive to my house which surprised me considering... See more

Company details

  1. Auto parts shop

Written by the company

Supplier for engine upgrades, stylish modifications or a complete overhaul. Car parts for all makes and models. Specialized in parts for Japanese cars, especially Honda.


Contact info

3.9

Great

TrustScore 4 out of 5

5k reviews

5-star
4-star
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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great customer service

Customer service and communication was great. Picture of the product however was outdated compared to product received. After small research I found the product I received is 99% the same to what was on website. I ordered Meguiar's NXT All Metals polish wax. There was 2 small gift in the box when received - 2 pack of mini Haribo's😀

26 October 2024
Rated 4 out of 5 stars

Headlights for Honda CRX

Unfortunately the website did not specify the bulbs used in the headlight, so I had to return the headlights.
I gave it 4 stars because the assistance was really great and helpful.

18 September 2024
Rated 5 out of 5 stars

All good

All good. Thanks.

1 October 2024
Fullcartuning logo

Reply from Fullcartuning

Thank you so much Sergiy! I'm glad everything met your expectations.

Best Regards,
Johan

Rated 5 out of 5 stars

Fullcartuning

Very reliable tracking and fast delivert

17 September 2024
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Reply from Fullcartuning

Thank you for the positive feedback! We appreciate your support and look forward to serving you again!

Best Regards,
Johan

Rated 5 out of 5 stars

Very honest and hardworking company

Very honest and hardworking company. They were the only company that stocked the OZ wheels that and I wanted. Very fast shipping with no damage to the wheels. Very competitive pricing as well.

20 September 2024
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Reply from Fullcartuning

Thank you so much for your kind feedback! We're glad we could help you find exactly what you were looking for and that everything arrived safely and quickly. It's great to hear you’re happy with both the service and the pricing!

Best Regards,
Julia

Rated 5 out of 5 stars

All good

All good, fast delivery.

17 September 2024
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Reply from Fullcartuning

Thank you for your positive feedback! We're glad to hear that you're satisfied with the fast delivery. We look forward to serving you again!

Best Regards,
Julia

Rated 5 out of 5 stars

A+ Thank you.

4 September 2024
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Reply from Fullcartuning

Thank you so much for the A+ rating Neil! We're glad you had a great experience and appreciate your support!

Best Regards,
Julia

Rated 4 out of 5 stars

Poor Communication

Placed an order at few months ago and recently received the item ordered a few days ago. I reached out on numerous occasions about my order and never got an answer from the company on the status of my order. Unfortunately I thought I got hoax and lost my money. So I ordered the item from another company and got it within a week and two.

The only email traffic I got from the company was when I reached out about returning the item due to being delivered almost 2 months after order that wasn’t a special order to make. However the company was able to work with me and refund me my money to include the shipping price. What started off as a bad experience ended up as a good experience.

28 August 2024
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Reply from Fullcartuning

Dear Keelon,
Thank you for your feedback, and we apologize for the inconvenience. When you placed your order, the estimated delivery time was 10-15 working days. Four days after your order, we informed you of the delay and offered options to wait, cancel, or choose an alternative. A week later, we provided another update confirming that the item was still on backorder and reiterated your options.
We didn't receive further instructions from you, so we proceeded with the order.
Your cancellation request came after the shipping confirmation.

We believe our emails may have been overlooked; please check your spam folder and let us know if you find our messages.
If there's anything we can do to assist further, please let us know.

Best Regards,
Julia

Rated 5 out of 5 stars

Fast shipping, great service!

Fast shipping, rims was an excellent fit on my Honda Crv. Very satisfied with the service from fullcartuning!

27 August 2024
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Reply from Fullcartuning

Thank you for your feedback! We're glad the rims fit perfectly on your Honda CR-V. We appreciate your support!

Best Regards,
Julia

Rated 5 out of 5 stars

Great product,and very reasonable…

Great product,and very reasonable shipping time. Very happy with my purchase.

19 August 2024
Fullcartuning logo

Reply from Fullcartuning

Thank you for the feedback! I’m glad to hear that you’re happy with your purchase and satisfied with the shipping time. Your satisfaction means a lot to us!

Best Regards,
Johan

Rated 4 out of 5 stars

Long shipping wait

7 August 2024
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Reply from Fullcartuning

Thank you for your feedback! We apologize for the delay and truly appreciate your patience. We're always working to improve our shipping times, and your input helps us do better. We're glad you chose us and hope you enjoy your purchase!

Best Regards,
Julia

Rated 4 out of 5 stars

Good service, needs shipping improvements

Everything good. I dont give 5 stars mainly because the shipment was almost impossible to track.

26 July 2024
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Reply from Fullcartuning

Thank you for your feedback! We’re glad to hear you were happy with our service overall. We apologize for the inconvenience caused by the shipping tracking issues. We’re always looking to improve, and your feedback will help us enhance our shipping process. We hope to provide a better experience for you next time!

Best Regards
Julia

Rated 5 out of 5 stars

Quick delivery.

24 July 2024
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Reply from Fullcartuning

Thank you for your feedback! We're glad to hear you were satisfied with the quick delivery.

Best Regards
Julia

Rated 5 out of 5 stars

Great customer service and quick…

Great customer service and quick shipping, will definitely buy from here again :)

11 July 2024
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Reply from Fullcartuning

Thank you so much for your kind words! We're delighted to hear that you enjoyed our customer service and fast shipping. We look forward to serving you again soon!

Best Regards
Julia

Rated 5 out of 5 stars

Fast delivery…

fast delivery especially considering the size of the package. Product was of good quality too

4 July 2024
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Reply from Fullcartuning

Thanks for the great feedback! We're thrilled you were impressed with both our speedy delivery and the quality of the product. Your satisfaction means a lot to us!

Best Regards
Johan

Rated 5 out of 5 stars

Great experience

Fast delivery, quality product.

12 July 2024
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Reply from Fullcartuning

Thank you for the positive feedback! We're glad to hear you had a great experience and enjoyed our product and service.

Best Regards
Johan

Rated 1 out of 5 stars

Keep stringing me along for my item

I purchased an Exhaust on May 24, 2024, the website said dispatched next working day, With an expected deliver time of 5-10 working days. I waited 5-10 working days and was told their was a delay at ktuned and my item would be at the warehouse on July 11th, 2024, I am annoyed but I wait. I have now received an email saying I have to wait until October 3, 2024 for my order. This is a complete and utter disgrace, why are you selling item you do not have in stock? The item page is still up now, I could purchase another one if I wanted but you don't have them in stock so why does your website still say 5-10 working says? Stay well away from this company, starting to think I've been scammed for my money.

15 July 2024
Unprompted review
Fullcartuning logo

Reply from Fullcartuning

Dear Jamie,

We apologize for the inconvenience you've experienced. We strive to communicate accurate delivery times, but in this case, our supplier did not have the item in stock, affecting our expected timeline. We've been informed that the delivery will take approximately six months.

We understand this is disappointing news, and we regret any frustration this has caused. We can offer you three options: continue to wait, choose an alternative part, or receive a full refund. Since you found the alternative too expensive, even with the inconvenience discount, we have processed a full refund as requested.

Thank you for your understanding.

Kind regards,
Julia

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