Function18 Reviews 3,777

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

Footjoy deluxe golf shoe bag. Ordered this product on the Wednesday and was delivered by Friday. Good quality product at a very competitive price. Have used Function18 and as previously they provide g... See more

Rated 5 out of 5 stars

Ordered three (3) play off shirts, which were marked down. Shipping fee was very low and received my order within 4 days. Kept up to date with confirmation/delivery details via email. When package arr... See more

Rated 1 out of 5 stars

leider schon 3 mal Schuhe bestellt, Bestellung abgeschlossen, bestätigt und Geld überwiesen und dann das: Erst: Thanks for shopping at Function18. Your order will be processed by Global-e, ou... See more

Rated 5 out of 5 stars

I am a sceptic online purchaser and had never used Function18 before. Prices seemed really good and free delivery to New Zealand??? Where's the catch??? Turned out there was none. Very impressed. Ord... See more

Company details

  1. Golf shop
  2. Men's clothes shop

Written by the company

We are online retailers of performance golf wear and lifestyle apparel, our emphasis is on golf outfitting and layering from head to toe. We pull together the best products from the world’s leading brands to give our customers a cutting edge look both on and off the golf course. Function18 was born out of a history of golf retail spanning twenty years; we’ve coupled a passion for apparel and styling with an excellent customer experience. Our customer is highly valued and we strive to keep them content in all their dealings with Function18, they are our business and our strongest ally. Our customer base boasts an alumni of global sports stars, musicians, entertainers and Royalty but as much as we take this as a great compliment, our goal is to carry on servicing people whose passion for golf is unerring and for who, appearance is just as important as the driver in their bag.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent product at a great price

I had been looking for the item I purchased for some time, before finding it on the Function18 site. It was priced very competitively and so I purchased it. The item was delivered very quickly and I remain extremely happy with my purchase and Function18.

9 October 2016
Unprompted review
Rated 5 out of 5 stars

Oakley Trousers

Bought two pairs of trousers for golf. Fantastic product. Super fast service and impeccable communication throughout. Highly recommend.

8 October 2016
Unprompted review
Rated 5 out of 5 stars

Problem solved

Goods turned up great colour very helpful !

4 October 2016
Unprompted review
Function18 logo

Reply from Function18

Hi Stephen,

Having tracked your glove, it was scanned in by the delivery driver on the 29th September. The status is still showing as 'Out for delivery' so we will get in touch with Hermes straight away and get back to you.

All of our standard UK deliveries should arrive within 2 days of being shipped, so if in any case that has not happened, we would welcome the customer contacting us so that we can look into it without delay.

Regards,

The F18 team.

Hi Stephen,

Having spoken with Hermes they've confirmed that delivery was made today; which is a concern given that you've only left a review today citing that the goods 'never arrived'.

We're informed that there was an issue with the address you passed on to us, being that it was incomplete (Google suggest that 3 lines are missing) and the driver sent the parcel back to the depot. We're also informed that he's managed to contact you via the landline number that you provided us with, however we have just tried to contact you on that number but to no avail. Could you let us know if delivery has indeed been made? By email info@function18.com or by phone 01254 814426.

Thanks for that Stephen, glad it was resolved fairly swiftly.

Rated 5 out of 5 stars

Impressively efficient

From order to dispatch was less than two hours, F18 kept me updated by text and email every step of the way and my purchase arrived in less than 20 hours. There was a small issue with the order, but this was dealt with so well that I can't justify not giving them the full five stars!

3 October 2016
Unprompted review

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