Furniture Village - Leicester Reviews 

Good service from store representative who listened and provided useful information to enable us to make our selection.
We looked at the options which were based on our requirements and made our choice without any pressure.
A satisfying experience which we would like to recommend to all visitors.

The customer service we experienced was excellent. The member of staff, Shak, was extremely helpful. He was able to use his knowledge well to explain the product and gave us all the options open to us regarding colour schemes and payment plans. Shak was polite and friendly but also proressional.

Mo was very helpful

Mo was available to answer all my questions in a professional manner.
Excellent customer service

I had a brilliant afternoon with Mo the Sales man, had 2 Cups of coffee, and overall I got what I wanted from Furniture Village and I'm very pleased with the product's ii go, I will be going back for more, as I say I will be back

We had great service from Latha when we were looking around at Fosse Park store. She showed us many options, extremely friendly and helpful, not pressured into anything and we eventually found the ideal dining solution for us! Great experience!

Through a friend's recommendation, we visited Furniture Village and received top-notch, 5-star service, particularly from Shak.

Shak patiently listened to our requirements, advised us on getting the best value within our limited budget, and presented us with an offer that we were truly satisfied with. The entire experience exceeded our expectations.

Kudos to the team, and special thanks to Shak!

Johnson Alabi

My colleague recommended Furniture Village to me and Shak represented the company well. Shak was very pleasant and helpful. He gave us the best for our budget. Thank you Shak. We will call again.

Our sales consultant, Shak, was friendly and helpful from the start. He was never pushing for a sale, just offering advice when asked. Once we decided on our combination of furniture, Shak was, again, helpful and made the whole process very easy. The quality of the furniture is very good, and any adjustments to delivery etc were again sorted efficiently by Shak.

Ash and Tony have been absolutely great. Amazing customer service.
Seriously.

Especially as it was our first time sofa shopping.

Grateful for their help.

Went to browse for sofas at Furniture Village Leicester and ended up buying a sofa on the same day thanks to the excellent and honest customer service we received. There was no pushy sales tactics from Paddy which is what encouraged us to come back near closing time. And Mohsin was also outstanding and completed our sale and paperwork patiently, carefully answering any questions even beyond the store closing time. Well done to both Paddy and Mohsin. We will definitely recommend Furniture Village Leicester and it will be our first choice for future furniture shopping.

Visited the store in Leicester today. We had a great visit that was extremely informative with a great selection of furniture. A special shout needs to go to Ash (Prakash). He was extremely informative, patient and good humoured.

Paddy was very welcoming and gave us the right amount of guidence whilst also allowing us freedom to explore and come to our own conclusion

Latha was welcoming and supportive

Mo was a great help in finding us a new dining table, made everything straight forward and simple.

We had a fabulous experiance from the second we walked into the door. We were greeted by Latha who immediately took care of oir children, offered us all a drink and cetered to all our needs. She was concise with her jnformstion and offered us a great deal on the settee set we needed.

We were looking for a new mattress,we were not rushed in any way,and allowed to try a large variety of types, Ash the sales assistant was very helpfull,and very knowledgeable and we are very happy with our choice

Shop very well layed out and very helpful staff

Mohsin was extremely helpful and informative. He had the balance perfect for giving space to wander round and when to support us so we didn't feel pressured at all. He found exactly what we were looking for and went through everything professionally

I had a really lovely experience at Furniture Village. Latha was incredibly helpful, friendly and patient throughout the whole process. Really appreciate her excellent customer service.
Thank you, Latha! ❤️