Furniture Village - Watford Reviews 

1,589
•
TrustScore 4.5 out of 5

4.7

Century Retail Park, Dalton Way, WD17 2SF Watford, GB

•

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Rated 5 out of 5 stars

Fal was extremely helpful and knowledgeable,definitely knew her all about the tv bed we purchased. She was friendly without being pushy, we are going back to buy the mattress she recommended. 5 star... See more

Rated 5 out of 5 stars

Very helpful staff member Veera , was friendly and was knowledgeable on the sofa I wanted. Promised pre Christmas delivery as been let down by another company Lets hope Furniture Village aren't the... See more

Rated 5 out of 5 stars

Honestly can say that the staff at FV in Watford are fab! They went out of their way to make sure our delivery happened that day and couldn’t have been nicer. The lady (wish I could remember her name!... See more

Rated 5 out of 5 stars

We love Furniture Village because of its friendly staff,who go above and beyond to help,without being pushy.Today we had the pleasure of meeting Veera at your Watford branch.What a lovely man.A credi... See more


Company details

  1. #68 of 396 best companies in Home Furniture Shop

Contact info

  • Century Retail Park, Dalton Way, WD17 2SF, Watford, United Kingdom

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

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4.7

All reviews

(1,589)

66,872 reviews in the last 12 months

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Rated 1 out of 5 stars

Had someone come out to look at…

Had someone come out to look at recliner said nothing wrong. I said so why when I fully recline did it push me off seat and chair fell on top of me.
FV called today and said nothing wrong with it so just sit back and relax. How can you relax when chair could fall on top of you.
Worst company ever. Still don’t want to sit on it

30 July 2026
Unprompted review
Furniture Village - Watford logo

Reply from Furniture Village - Watford

Good Morning, I am so sorry to hear about the issue you are experiencing with your chair. This is certainly something I would like to investigate further. To enable me to do so please can you send a copy of your review along with your name, address & 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Rated 5 out of 5 stars

The staff (Mira) was exceptionally…

The staff (Mira) was exceptionally helpful, nothing was too much for her. She was patient, courteous, polite and very professional. She answered all our questions and was very knowledgeable.
We were very happy to deal with her.

26 July 2026
Rated 5 out of 5 stars

Excellent Service

The layout of the store making items easy to locate and view. The assistance of Lucy who could not have been more helpful and friendly.

23 July 2026
Rated 5 out of 5 stars

Mira was very helpful in explaining…

Mira was very helpful in explaining furniture options and prices, including discounts. No pressure was put on us to buy anything and we were very happy with the whole approach. We found Mira to be very professional and she gave us excellent customer service. Thank You Mira
Paul and Tamara

25 July 2026
Rated 5 out of 5 stars

Issue with chair

I spoke to a young man called Billy who assisted us with a problem with one of are chairs we had delivered from Furniture Village. He guided me through what to do and was very helpful and patient

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Very relaxed visit

Very relaxed visit, given time to browse without pressure. When we were ready our salesperson was there and very helpful, nothing was too much trouble.
very impressed with our sales lady
Ania.
Thank you 😊

24 July 2026
Rated 5 out of 5 stars

Purchased several items from furniture…

Purchased several items from furniture village in which we were provided excellent service from Raj in the Watford store. High recommended this store with the high range of options and highly accommodating staff.

15 July 2026
Unprompted review

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