We now have super-fast WiFi that costs less than we were paying our regular provider for old fashioned copper-fed WiFi. G.network were easy to contact and once it was agreed their service was avail... See more
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Upgrading London to faster, more reliable and more affordable broadband through 100% full fibre connectivity
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251 Southwark Bridge Road, SE1 6FJ, London, United Kingdom
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Replied to 97% of negative reviews
Typically replies within 1 week
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Jamie fron GNS is a perfect engineer. He is very professional and polite and hardworking.
Easy provisioning journey, Will was pleasant wo work with on planning. Tommy and Jaimie did a super good job with instillation which took just under 3h despite poor weather. Great speed in first tests. Recommended.
Great service and installation from Kenyon, super helpful and did an excellent job!
drew and karl did a fantastic job installing our wifi.
Nedjat was extremely polite, helpful and ensured that my wifi was set up perfectly. Could not fault him!
They arrived promptly and did a very neat job, and cleaned up afterwards.
Fiber installation:
Zsolt from Spectralight did a fantastic job! Very clean setup and fast WiFi, we love it. Well done.
Reece and Kenyon were two tidy and polite guys. did a great job. Installation was efficient and the cabling looked very discreet coming into a communal entranceway. Also futureproofed all the other flats should ever opt for fibre
German Schmidt was great! He was very efficient and diligent and got the job done quickly.
Tommy was absolutely amazing handled the instillation quickly and arrived on time. Super good service highly recommend
Excellent service – Professional and friendly technician
I had a great experience with German Schmidt from G.Network. He was extremely professional, friendly and thorough, carrying out all the work with great care, precision and attention to detail, leaving everything neat and tidy.
He was also very patient and happy to answer all my questions, offering helpful advice on how to get the most out of the service.
Excellent customer service from start to finish. Thank you, German, for your outstanding work. Highly recommended!
Cesar has carried out both the survey and the subsequent installation for us - he has been amazing throughout! Very happy with the service - a good start, G-Network!
G NETWORK had assigned Lewis (I forgot to ask his surname) to do an installation for us. Lewis
1. Called me to alert me about his arrival time.
2. Arrived on time (as he anticipated).
3. Asked me questions about the task to familiarise himself with the site, the equipment needed for installation, and the tools to complete his task.
4. he set to work as soon as he reviewed the site and installation matters.
5. He worked without a break, guiding me through almost every step of the way.
6. He answered my questions very patiently.
7. he has the friendliest disposition and a customer-assisting personality.
Other field technicians, engineers, and customer service individuals ought to learn from him about how to prioritise customers' requests. Thank you, G Network and thank you Lewis.
Sumit Ghose
Fantastic Service from Mr Karl, really appreciate it and would definitely recommend🙌🏾
Fazle & Amit were excellent and wonderful people.
Very kind and quick service, also very patient while getting to the location
The installation was not straightforward but Nedjat was determined to find solutions and after 4 hours we are up and running.
Jermeine was amazing!! He helped me so much. Super quick, knowlegdeable, kind and helpful!! I am very happy.
Kenyon who did the installation was brilliant. Did a big complicated job very fast and left it clean and working while being great to deal with. Altogether a great experience and now I have amazingly fast internet. Very happy.
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