Great service from start to finish. Ordering was easy, and although there were a few issues with delivery, Gardoo sorted everything immediately after I contacted them. The compost and play b... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delivery on time,driver very helpful.put my delivery right where i wanted it. Product looks excellent. Very pleased.
Company replied
Excellent service and product. There was initial error in supplying the correct product but very quickly resolved by staff and sent the correct product.
Company replied
Great customer service , very good website easy to understand explained and description on point Was able to choose a delivery date , my chosen date was just 3 days after placing my order bec... See more
Company replied
Company details
Written by the company
Founded from a love of landscaping, gardening and a dedication to sourcing and supplying the very best, high-quality products at great prices, Gardoo delivers you a wealth of experience and knowledge, with a comprehensive choice of products for every landscaping and gardening application.
Contact info
Coppards Lane, TN31 6QN, Northiam, United Kingdom
- customer.service@gardoo.co.uk
- www.gardoo.co.uk
4.4
Excellent
437 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very good service from ordering to…
Very good service from ordering to delivery. Would recommend and use again.
26 May 2026
Reply from Gardoo
Hi Zoe,
Thank you for leaving us a review.
Pleasing to hear that we could provide a positive experience from start to finish.
We look forward to your next order !
Kind regards,
Gardoo Team
Reply from Gardoo
HI Dawn,
Thank you for leaving us a review.
Great to see we could provide you with a 5 star service !
Kind regards,
Gardoo Team
Excellent Service
Delivered on time driver was extremely friendly polite and helpful wouldn't hesitate to purchase from your company in the future
2 June 2026
Reply from Gardoo
Hi Gillian.
Many thanks for your positive review and your feedback on the delivery service. We'll be sure to pass this great feedback on to our delivery provider !
Kind regards,
Gardoo Team
Delivered on time and I’m very pleased…
Delivered on time and I’m very pleased with the product. Thank you.
8 June 2026
Reply from Gardoo
Hi Geoffrey.
Thanks so much for leaving us a review. Great to see the product and delivery service was 5 star !
Kind regards,
Gardoo Team
Delivered on time in good condition!
Delivered on time in good condition!
Compost good quality
1 June 2026
Reply from Gardoo
Hi Bill.
Many thanks for your review.
We're delighted to hear that you liked the product and the delivery service.
Kind regards,
Gardoo Team
Straight forward process with order…
Straight forward process with order arriving as expected and on time. Would definitely use this business again.
19 May 2026
Reply from Gardoo
Hi Lucy.
Thank you for the review.
We aim to make the ordering and delivery process as seamless as possible, great to hear we hit the mark !
We look forward to your next order.
Kind regards,
Gardoo Team
Online ordering was so easy
Online ordering was so easy, delivery was on the day arranged and the delivery driver was polite and considerate of our property. Hence 5 stars.
28 May 2026
Reply from Gardoo
Hi Adrian,
Thank you for your review.
Great to hear that the process from start to finish was 5 stars !
We look forward to your next order.
Kind regards,
Gardoo Team
Decent price and good product
Decent price and good product. Problem with delivery date caused by system fault which meant it arrived 4 days later than initially ordered.
25 May 2026
Reply from Gardoo
Hi Mike,
Thank you for your review.
Appreciate your feedback on the product quality and competitive price.
Apologies for the issues around delivery date, we were aware of a systems issue which has since been rectified, so are confident we can achieve the chosen delivery date for any future orders.
Kind regards,
Gardoo Team
Easy to use website
Easy to use website, kept updated with delivery and delivered on day & time that I was told. Would definitely use this company again
19 May 2026
Reply from Gardoo
Hi Carol,
Thank you for your review.
Pleased we could deliver a quality product and delivery service for you.
We look forward to your next order !
Kind regards,
Gardoo Team
Had a problem with first order but they…
Had a problem with first order but they were very helpful in sorting another order out for me would use them again.
21 May 2026
Reply from Gardoo
Hi Linda,
Thank you for your review, firstly apologies you experienced an issue with your order, we strive to get it right first time but when this doesn't happen we aim to provide a speedy resolution.
We'll review the cause of the issue, but thank you for your positive words in how we rectified the issue.
Kind regards,
Gardoo Team
Excellent service/ bark chippings
Excellent service!
Delivered my bark chippings on the date I asked for and the time they delivered was perfect.
Lovely gentleman. Gave me a call 15 minutes prior of delivery. Brilliant! Would use them again.
Thank you 😊
2 June 2026
Unprompted review
Reply from Gardoo
Hi Sarah,
Thank you so much for the positive feedback.
We always aim to provide our customers with a great delivery service to compliment our amazing product.
Thank you for taking the time to leave a review.
Kind regards,
Gardoo Team
Reply from Gardoo
HI Robert,
Thank you for your review.
Great to hear that you appreciate the quick delivery and quality of our product.
Thank you for taking the time to leave a review.
Kind regards,
Gardoo Team
Reply from Gardoo
HI Mrs G,
Thank you for your feedback.
Great to hear that both the product and service have delivered for you.
Thank you for taking the time to leave a review.
Kind regards,
Gardoo Team
Reply from Gardoo
Hi Linda.
Thank you for your feedback.
We're pleased to hear that you had a good delivery experience and the website was easy to navigate and place your order.
Much appreciated.
Kind regards,
Gardoo Team
Excellent quality and delivered on…
Excellent quality and delivered on time. Helpful delivery driver. Thank you .
15 May 2026
Reply from Gardoo
Hi Anthea,
Thank you for your feedback.
We're delighted to hear that the product and delivery service met the high standards we strive for.
Kind Regards
Gardoo Team
Reply from Gardoo
Hi Kevin,
Thank you for your kind feedback. We’re really pleased to hear you were happy with our service and found it to be good value for money.
We appreciate you taking the time to leave a review and hope to serve you again in the future.
Kind regards,
Gardoo Team
Great customer service
Great customer service. The only negative was no phone call on day of delivery to say when they would deliver
6 May 2026
Reply from Gardoo
Hi Terry,
Thank you for your kind feedback. We’re delighted to hear you were happy with the customer service you received.
We also appreciate your comments regarding the delivery communication. We understand that having an estimated delivery call or update on the day is important, and we’ll share your feedback with our team as we continue to improve our service.
Thank you again for taking the time to leave a review.
Kind regards,
Gardoo Team
Easy to order
Easy to order, nice you can pick a delivery slot. The delivery man was very helpful and putting it where I wanted. The bark looks good not used it yet due to the bad weather.
12 May 2026
Reply from Gardoo
Hi Kevin,
Thank you for your lovely feedback. We’re so pleased to hear that you found the ordering process easy and that the delivery slot option was helpful.
It’s also great to know our delivery driver was helpful and able to place the bark where you wanted it. We hope you get some better weather soon so you can start using it and enjoy the results.
Thank you again for choosing Gardoo
Kind regards,
Gardoo Team
Reply from Gardoo
Hi David,
Thank you for your kind feedback.
We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Kind regards,
Gardoo Team
Reply from Gardoo
Hi Karimullah,
Thank you for your kind feedback. We’re delighted to hear you found our service prompt and professional.
We really appreciate you taking the time to share your experience, and we look forward to serving you again in the future.
Kind regards,
Gardoo Team
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