Gardoo Reviews 

Apparently a "system error" meant my order was not registered for the requested delivery date. Rescheduled for more than a week later and no sign of any communication. No phone number for customer service. Not a good advert for customer service. Avoid.

Unfortunately my order, made on their website, was delayed as they were having problems. Eventually it did arrive on the day I was told, but I did not get a warning of the time. Delivery is free.

Excellent product and service and communication thank you 👍

I am still waiting for my order to be delivered. It should have been delivered on 30th April and it is now the 6th of May and it’s not here

Really happy with the service and quick delivery. Customer service really quick to respond and helpful

I have used Gardoo for a number of years as they offer great value & reliable delivery of your order.

Fast delivery. Brilliant price. will definitely be ordering again!

Excellent quality and price, delivery times, communication from the driver and really well thought though delivery method. Thank you to office team and our driver for care, we will be ordering from you again when we need more bark, thats for sure!

Have collected several bags of compost, topsoil and bark from Gardoo over the years, service has always been brilliant and the products are fantastic, high quality and very keenly priced.

I booked today weeks in advance, so i could take the day off work. I also organised for a contractor to be available all day to unload the delivery with his tractor. Was available from 8am - 6pm yet there has been no delivery and no notification. Disgraceful level of service.

As an update, it seems that all the issues were down to the delivery company rather than Gardoo. Having complained Gardoo refunded promptly and apologised… yet the delivery firm still turned up and left the sand!! All sorted now as i kept the sand and repaid for it….frustrating for us all.

Excellent product, delivered promptly.

My third order from Gardoo over the past two years and each one has been excellent value (wood chips and composted fine bark). The quality of these two products has also been of a very high standard. The delivery scheduling is one of the best I've encountered to date, allowing you to select a day of delivery. It's also free delivery. There are many options to view and consider on the well designed website. I will certainly be ordering again and hope to do so for many years.

I often buy wood chips from this company and they are reasonably priced and delivered promptly.

Arrived quickly. Good quality. Garden looks much looks better after spreading the wood chip. Driver did more than he needed to. Staff very helpful.

Easy company to deal with and delivered exactly where I wanted.

Dont buy their premium green waste compost it is literally full of plastic so much plastic. I emailed them but they didn't bother to respond I'll not be using them again & advise anyone else to look elsewhere.

Very pleased to say, our bulk bag of compost arrived when the email said it would. We will definitely be ordering from Gardo again

the product might have got 5stars but my review is based on the whole experience, there are lessons to be learnt.
on the plus side, the compost looks OK, haven't examined it in detail but should be OK for my raised beds. The delivery driver was friendly and put the pallet down exactly where I wanted it, even though it was on a driveway that was slopping down.

2 stars docked for the delivery not arriving by the arranged date, and more importantly not being told that there was a problem, I have sent an email asking what had happened, but I have yet to hear back from them. I will change this review if I have a satisfactory reply.
Fortunately we were in when it arrived, any later and we would have been out.
also note that the Vigo tracking is next to useless as it still says its at the delivery depot

Would have been better had stones & rocks not been added into the mix.
I have ordered 4 bags now, & all of them have contained large rocks & stones.

Ordering was easy, and a nice friendly customer service phone call to confirm delivery was welcome. The actual delivery (10 oak sleepers) was arduous - the driver couldn’t work his pallet lifter or tail lift so we were forced to lift each sleeper from the pallet in the back of his truck, and manhandle it in. He didn’t assist in any way, aside from standing next to the pallet and then insisted we took the empty pallet too so he didn’t get stuck with it (it’ll actually come in useful for our project, but I still regard it as poor service)