GC Motors Reviews 

573
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff members are exceptionally friendly, professional, and always willing to help with any questions or concerns. People truly appreciate the smooth sales process, highly efficient vehicle handovers, and clear communication throughout their entire purchase journey. However, some customers also noted unexpected issues regarding vehicle conditions, including mechanical faults, damaged parts, or missing items discovered upon delivery. Additionally, some people were dissatisfied with poor communication, long delays, and a lack of assistance from the team when trying to resolve these frustrating problems.

What people talk about most

Staff

Customers had positive experiences with staff, describing them as helpful, friendly, and completely... See more

Service

Reviewers mention positive feedback about service, highlighting a professional and helpful approach from... See more

Product

Reviewers highlight positive aspects of product, noting that high-end vehicles often arrive in immaculate... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are very helpful and... See more

User experience

Customers consistently note positive experiences with user experience, highlighting straightforward sales and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightf... See more

Company replied

Rated 5 out of 5 stars

Recently bought my wife a car from GC Motors and engaged with Noah and Pete and was highly impressed by their professionalism and attention to detail. We negotiated a price which was competitive and t... See more

Company replied

Rated 5 out of 5 stars

I recently bought a new car from G C Motors and the whole experience from start to finish was excellent.Rob was incredibly helpful ,friendly and professional making the process smooth and stress free... See more

Company replied

Rated 5 out of 5 stars

I have absolutely no hesitation in recommending GC Motors. Neil Abbey dealt with our purchase (and trade in) and was fabulous, he really excelled our expectations, nothing was too much trouble, he han... See more

Company replied


Company details

  1. Car dealer

Written by the company

GC MOTORS is the UK's Largest Independent Sports, Prestige & 4x4 Dealer with over £8 million of vehicles in stock. We offer the best vehicles with the best specifications all personally chosen to complement each and every model that is available and ready to buy today. Our commitment and success is built on “Treating Customers Fairly” and we continue to offer one of the most professional car buying experiences within the retail automotive sector. With our friendly, professional and highly knowledgeable team at GC Motors, we are here to help you choose the right vehicle at the right price. That’s why so many customers return time after time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 57% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(573)

89 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

FANTASTIC

Second time I have bought a vehicle from Neil Abbey at GC Motors. His service and attention to detail were excellent and I am very happy with outcome.

27 May 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave Neil this great review, we love hearing about our customers experiences and we are thrilled you are happy with your new vehicle, Pete

Rated 5 out of 5 stars

Neil provided excellent service

Neil provided excellent service. He is highly experienced and well-versed in his field.

21 May 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for this lovely review for Neil, i have passed across your feedback and we hope you are enjoying your car, Pete

Rated 5 out of 5 stars

What can i say about this dealer!

What can i say about this dealer!! I purchased a vehicle for a surprise for my wife, and the whole team at GC Motors made the occasion so very special. They went above and beyond to make sure the process was smooth and the collection day such a special day. From viewing to completion was a dream with great communication. A MASSIVE Thank You to Team GC Motors. Great selection of vehicles and a true pleasure to deal with.

21 May 2026
Unprompted review
GC Motors logo

Reply from GC Motors

We are so pleased we could assist with the surprise and it was amazing for the reveal! Def husband of the year nomination there 👍we hope you are loving the car and enjoying the bonus points you warned, Pete

Rated 5 out of 5 stars

Neil Abbey is the best sales person…

Neil Abbey is the best sales person I've ever met. Everything about him is perfect. Enthusiasm. Attitude. Free biscuits. Neil is the best sales person I've ever met and I've met lots as I'm old and I've been round the block a few times. I wish everyone was like Neil.He should be an MP. He could run the country.

21 May 2026
Unprompted review
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Reply from GC Motors

Thank you for leaving Neil this lovely review, its always great to hear our customers love the experience they have with us and the team. Ive passed across your recommendation for PM and we are looking into it 👍thank you again Pete

Rated 5 out of 5 stars

GC Motor a formula ahead of the rest!

Dealt with Neil at GC Motors who went above and beyond to assist my enquires on a vehicle I had huge interest in. Neil supported with developing various offers and answering questions about part exchange and offers of delivery to my property. Sadly I wasn't in a position to progress but this did not change the support / understanding of my circumstances and was a pleasure to chat with. I would recommend GC Motors.

9 May 2026
Unprompted review
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Reply from GC Motors

Thank you for taking the time to leave Neil this amazing review, we are always here to assist when you are ready, Pete

Rated 5 out of 5 stars

Neil was a great help and excellent at his job

From the moment I stepped foot inside, Neil was friendly and totally available to us. He listened intently to our requirements and he managed to provide great knowledge and support on what we needed. I wouldn’t hesitate to recommend him specifically.

14 May 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for leaving Neil this lovely review, i have passed across your feedback and he is thrilled you found the experience so easy, we hope you are loving the new car, Pete

Rated 5 out of 5 stars

Fabulous service

Highly recommend staff are attentive and helpful and the car we bought is a true reflection of the advert

27 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave us this lovely review, i have passed this across to Rob who is thrilled you enjoyed the experience with him and the team, Pete

Rated 5 out of 5 stars

GC Motors / Andy BELL 10/10

Traded in my Porsche Macan against a VW ID Buzz. The salesman, Andy BELL, was friendly & very easy to deal with. GC Motors in Harrogate was a 400 mile drive but everything was set in place for our arrival & the whole buying/trading in process went smoothly. I had expected to be bartered down on the px offer previously made but no games on arrival & the px offered was what was agreed. A really good experience with GCM & made all the better thanks to Andy BELL. Highly recommended 👍👍👍👍👍

23 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for this fabulous review, we are thrilled you enjoyed your experience and found it stress free and smooth, i have passed this across to Andy. We hope you are enjoying the Buzz and thank you again, Pete

Rated 5 out of 5 stars

GREAT VALUE

Rob and Noah were very easy to deal with
Car was delivered as agreed and is Great Value.
Fingers Crossed for the future

20 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your amazing feedback on Rob and Noah, i have passed across to them. We hope you are enjoying the car and look forward to being able to help in the future, Pete

Rated 5 out of 5 stars

Good experience.

I arranged a visit to GC to view a car. The car was well presented but not right for me. I was looked after by Neil Abbey. I was given the keys upon arrival and left to inspect the car on my own. Neil joined me and we took the car for a test drive. This was a no pressure salesman who could not do enough for me on the day. I would buy from these guys if the right vehicle turned up. Good experience. Thanks Neil.

18 April 2026
Unprompted review
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Reply from GC Motors

thank you so much for taking the time to leave us this great feedback, we hope we can help with the right car for you in the future. Thanks again Pete

Rated 5 out of 5 stars

Mercedes C63s

Warren delivered an outstanding experience from start to finish. he made the whole process smooth, straightforward, and genuinely enjoyable. He was professional, responsive, and went the extra mile to make sure everything was perfect. Couldn’t be happier with the service highly recommend!

14 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave us this great feedback, i have passed across to Warren who is so happy you found your experience with him so perfect, we hope you are enjoying your car and thank you again, Pete

Rated 1 out of 5 stars

Avoid them if you value integrity and honesty.

Effective communication seems to be a problem for this car dealer and I would AVOID them at all costs if you want a straightforward and transparent experience.

I am very clear in my communication, having bought or leased a large amount of cars over the years I have been driving. I was very clear with Andy on how I would want a deal structured and the yearly mileage and payment I would be happy with. I was very clear that if they could not do that then I wouldn't be interested and I would not waste their time.

I had several confirmations from him that they had made it work and he gave me the monthly figure. It wasn't until the absolute last minute that I found out they had halved the yearly mileage to make it work and had clearly thought they could pull the wool over my eyes. This is not an acceptable situation for me as I keep my cars full term, Andy was aware of this and aware of my request, which he has now confirmed he DID write down. Their dealings with me stink of a lack of integrity and in my opinion they have been very dishonest. I would NOT recommend anyone who values integrity or clear communication to use this company for a car deal and it was also very evident that they were very quick to take my £2k deposit at 9am, but then the communication dried up and I had to chase them all day to get answers and progress a deal. I then find out at 7pm at night that due to the absolute obfuscation of the truth that this is totally unworkable and they have been downright dishonest.

Even to give them the benefit of the doubt and to say there was no dishonesty would mean that the alternative to that is a car salesman and his manager who are completely unable to communicate with each other, to the extent that the important details are not followed. I'm not that naive to think this was innocent and I am firmly of the belief that they felt they could flannel me and con me into a deal that does not suit me.

Utterly useless individuals. Avoid them at all cost. I have now found another car, in a very straightforward deal with a dealer who listens to me and keeps me updated with the exact numbers and terms I ask them for.

Rather than trying to pull the wool over someone's eyes just to con them into a deal, have some integrity and say you can't make the numbers work.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall! Got car sold remotely and delivered down to Bristol, great communication throughout for the prep, sales admin and then delivery afterwards. More than happy with the car delivered in great condition and surprisingly clean for a 4 hr 30 drive 😅 Rob and Rob were great along the way and delivery driver didn’t catch his name was great!

13 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave us this amazing review, we are glad Rob & Rob were helpful and i will pass across your feedback. We hope you are enjoying the car and thank you again, Pete

Rated 5 out of 5 stars

fantastic customer service

I received fantastic customer service from Rob at GC. He made the whole journey a pleasant one, always remained professional and courteous. His knowledge and experience shined as we went through the purchasing process. Will defo be calling GC and Rob on the next occasion

7 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave us this great feedback, i have passed across to Rob. We are thrilled to hear your experience was enjoyable and we look forward to being able to assist in the future. Thank you again, Pete

Rated 5 out of 5 stars

I've been going to GC Autos for 5 years…

I've been going to GC Autos for 5 years now, always been very professional, sincere, swift service & very friendly, would 100% recommend going here for mot's etc., Derek Butler , a very happy customer.

8 April 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for your kind review, i have passed across to the team. We look forward to seeing you on your next visit, Paul W

Rated 5 out of 5 stars

Just purchased a car from GC Motors and…

Just purchased a car from GC Motors and have to say very professional staff specially Neil Abbey who made complete process easy and simple.
Highly recommended and thank you everyone for a pleasant experience.

26 March 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you for taking the time to leave us this great feedback which i have passed across to Neil, we are thrilled you found the experience with us pleasant and thank you again, Pete

Rated 5 out of 5 stars

Easy purchase

Recently bought our first Porche from here and it couldn't have been easier. The staff were friendly and helpful and did push at all. It was the easiest time we have had when buying a new car, I would definitely recommend and be going back when we want an upgrade.

16 March 2026
Unprompted review
GC Motors logo

Reply from GC Motors

thank you for taking the time to leave us this lovely review, we are thrilled you found your experience easy and hope you are enjoying the vehicle, Pete

Rated 5 out of 5 stars

Noah was amazing start to finish

Noah was amazing start to finish! Excellent service nothing too much trouble !

16 March 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Thank you so much for this review, i have passed across to noah who is glad you had a lovely experience with us here at GC, happy motoring! Pete

Rated 5 out of 5 stars

Ask for Warren

Dealt with Warren from start to finish who was nothing but exceptional with the whole process from first call to organising a very last minute transport collection. Entire process done over the phone as I live in a different country and he made the entire thing a breeze and dealt with a last minute rush exceptionally. If you're thinking of buying form GC motors then ask for Warren, he's an exemplary example of what a sales man should be, polite, efficient and effective when things need over the line. Wouldn't hesitate to deal with GC motors knowing Warren would be helping me out again!

20 March 2026
Unprompted review
GC Motors logo

Reply from GC Motors

Hi Dean, thank you for leaving this amazing review for warren, i have passed across your feedback and he is thrilled you enjoyed the experience and found it so easy, we hope you are enjoying the vehicle, Pete

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