Great communication from GC Motors ! Neil sent me a detailed video before I visited the showroom which enabled me to decide much more easily on the car I was interested in. It was the most straightf... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
GC MOTORS is the UK's Largest Independent Sports, Prestige & 4x4 Dealer with over £8 million of vehicles in stock. We offer the best vehicles with the best specifications all personally chosen to complement each and every model that is available and ready to buy today. Our commitment and success is built on “Treating Customers Fairly” and we continue to offer one of the most professional car buying experiences within the retail automotive sector. With our friendly, professional and highly knowledgeable team at GC Motors, we are here to help you choose the right vehicle at the right price. That’s why so many customers return time after time.
GC Motors, Ripon Road, , HG12BX, Harrogate, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Second time I have bought a vehicle from Neil Abbey at GC Motors. His service and attention to detail were excellent and I am very happy with outcome.

Reply from GC Motors
Neil provided excellent service. He is highly experienced and well-versed in his field.

Reply from GC Motors
What can i say about this dealer!! I purchased a vehicle for a surprise for my wife, and the whole team at GC Motors made the occasion so very special. They went above and beyond to make sure the process was smooth and the collection day such a special day. From viewing to completion was a dream with great communication. A MASSIVE Thank You to Team GC Motors. Great selection of vehicles and a true pleasure to deal with.

Reply from GC Motors
Neil Abbey is the best sales person I've ever met. Everything about him is perfect. Enthusiasm. Attitude. Free biscuits. Neil is the best sales person I've ever met and I've met lots as I'm old and I've been round the block a few times. I wish everyone was like Neil.He should be an MP. He could run the country.

Reply from GC Motors
Dealt with Neil at GC Motors who went above and beyond to assist my enquires on a vehicle I had huge interest in. Neil supported with developing various offers and answering questions about part exchange and offers of delivery to my property. Sadly I wasn't in a position to progress but this did not change the support / understanding of my circumstances and was a pleasure to chat with. I would recommend GC Motors.

Reply from GC Motors
From the moment I stepped foot inside, Neil was friendly and totally available to us. He listened intently to our requirements and he managed to provide great knowledge and support on what we needed. I wouldn’t hesitate to recommend him specifically.

Reply from GC Motors
Highly recommend staff are attentive and helpful and the car we bought is a true reflection of the advert

Reply from GC Motors
Traded in my Porsche Macan against a VW ID Buzz. The salesman, Andy BELL, was friendly & very easy to deal with. GC Motors in Harrogate was a 400 mile drive but everything was set in place for our arrival & the whole buying/trading in process went smoothly. I had expected to be bartered down on the px offer previously made but no games on arrival & the px offered was what was agreed. A really good experience with GCM & made all the better thanks to Andy BELL. Highly recommended 👍👍👍👍👍

Reply from GC Motors
Rob and Noah were very easy to deal with
Car was delivered as agreed and is Great Value.
Fingers Crossed for the future

Reply from GC Motors
I arranged a visit to GC to view a car. The car was well presented but not right for me. I was looked after by Neil Abbey. I was given the keys upon arrival and left to inspect the car on my own. Neil joined me and we took the car for a test drive. This was a no pressure salesman who could not do enough for me on the day. I would buy from these guys if the right vehicle turned up. Good experience. Thanks Neil.

Reply from GC Motors
Warren delivered an outstanding experience from start to finish. he made the whole process smooth, straightforward, and genuinely enjoyable. He was professional, responsive, and went the extra mile to make sure everything was perfect. Couldn’t be happier with the service highly recommend!

Reply from GC Motors
Effective communication seems to be a problem for this car dealer and I would AVOID them at all costs if you want a straightforward and transparent experience.
I am very clear in my communication, having bought or leased a large amount of cars over the years I have been driving. I was very clear with Andy on how I would want a deal structured and the yearly mileage and payment I would be happy with. I was very clear that if they could not do that then I wouldn't be interested and I would not waste their time.
I had several confirmations from him that they had made it work and he gave me the monthly figure. It wasn't until the absolute last minute that I found out they had halved the yearly mileage to make it work and had clearly thought they could pull the wool over my eyes. This is not an acceptable situation for me as I keep my cars full term, Andy was aware of this and aware of my request, which he has now confirmed he DID write down. Their dealings with me stink of a lack of integrity and in my opinion they have been very dishonest. I would NOT recommend anyone who values integrity or clear communication to use this company for a car deal and it was also very evident that they were very quick to take my £2k deposit at 9am, but then the communication dried up and I had to chase them all day to get answers and progress a deal. I then find out at 7pm at night that due to the absolute obfuscation of the truth that this is totally unworkable and they have been downright dishonest.
Even to give them the benefit of the doubt and to say there was no dishonesty would mean that the alternative to that is a car salesman and his manager who are completely unable to communicate with each other, to the extent that the important details are not followed. I'm not that naive to think this was innocent and I am firmly of the belief that they felt they could flannel me and con me into a deal that does not suit me.
Utterly useless individuals. Avoid them at all cost. I have now found another car, in a very straightforward deal with a dealer who listens to me and keeps me updated with the exact numbers and terms I ask them for.
Rather than trying to pull the wool over someone's eyes just to con them into a deal, have some integrity and say you can't make the numbers work.
Great experience overall! Got car sold remotely and delivered down to Bristol, great communication throughout for the prep, sales admin and then delivery afterwards. More than happy with the car delivered in great condition and surprisingly clean for a 4 hr 30 drive 😅 Rob and Rob were great along the way and delivery driver didn’t catch his name was great!

Reply from GC Motors
I received fantastic customer service from Rob at GC. He made the whole journey a pleasant one, always remained professional and courteous. His knowledge and experience shined as we went through the purchasing process. Will defo be calling GC and Rob on the next occasion

Reply from GC Motors
I've been going to GC Autos for 5 years now, always been very professional, sincere, swift service & very friendly, would 100% recommend going here for mot's etc., Derek Butler , a very happy customer.

Reply from GC Motors
Just purchased a car from GC Motors and have to say very professional staff specially Neil Abbey who made complete process easy and simple.
Highly recommended and thank you everyone for a pleasant experience.

Reply from GC Motors
Great service from Neil Abbey and the GC team

Reply from GC Motors
Recently bought our first Porche from here and it couldn't have been easier. The staff were friendly and helpful and did push at all. It was the easiest time we have had when buying a new car, I would definitely recommend and be going back when we want an upgrade.

Reply from GC Motors
Noah was amazing start to finish! Excellent service nothing too much trouble !

Reply from GC Motors
Dealt with Warren from start to finish who was nothing but exceptional with the whole process from first call to organising a very last minute transport collection. Entire process done over the phone as I live in a different country and he made the entire thing a breeze and dealt with a last minute rush exceptionally. If you're thinking of buying form GC motors then ask for Warren, he's an exemplary example of what a sales man should be, polite, efficient and effective when things need over the line. Wouldn't hesitate to deal with GC motors knowing Warren would be helping me out again!

Reply from GC Motors
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.