Avoid. Cold calling scam artists that send unsolicited goods then harass for payment. Will not collect goods or arrange returns. Will be reporting to trading standards
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See what reviewers are saying
Worst company I have dealt with in 14 years of trading. Cold called offering incentives if we would accpet a free sample, then delivered 20 litres of the stuff and wanted large restocking fee for retu... See more
I've been using Gems Hygiene for a few years now. Gems have been a great support to our business, especially through the pandemic. My key account manger Jon Murphy has also been there to offer advice... See more
We have dealt with Matthew Gems Hygiene for many years now and have always appreciated a cheeky sales call asking if we need anything. Great products which have helped us keep complaints from customer... See more
Company details
Written by the company
Founded in 1986 Gems Hygiene has successfully supplied a wide range of sectors with reliable and high-quality cleaning products.The company has expanded over the years with it’s client base stretching throughout the UK. Shifting operations to an online space we now provide one-off, contracted or standing order services via phone or through our easy to use website. Gems Hygiene strives to supply environmental and sustainable cleaning solutions whilst understanding the requirements of our customers on a local and national level. All cleaning products supplied by Gems Hygiene have been chosen specifically to tackle everyday and specialist cleaning for both commercial and domestic use. We maximise concentration levels with a goal to minimise our packaging to product ratio.
Contact info
251 Sharrow Vale Road, S118ZE, Sheffield, United Kingdom
- 0114 2618187
- emma@ghdirect.co.uk
- www.gemshygiene.co.uk
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Matt is great!
Matt Butler has been our rep for a long time now! Always keeps in touch with the best offers and knows exactly what we need!
Absolute pleasure to speak with and always delivers A* customer service!
Thanks you Mathew for the past 6 years…
Thanks you Mathew for the past 6 years of great service. Good quality products especially the hand sanitizers and Beer Line Clean.
Very good and excellent service.
Very good and excellent service.
Very good cleaning products especially the Beer line cleaner and Hand sanitary products
Williamwood Golf Club
we have dealt with Gems for some years and have always received excellent service but especially post lockdown.
Rachel provides helpful guidance on product selection
The products are well worth the money…
The products are well worth the money you pay. Works better then any other products. The service and the personal touch is second to none. In my opinion every aspect of their products is 100% good.
Great products*****
I have always ordered with Paul and the products have always been great and on time.
Gems hygiene
Matthew is very reliable and consistent with our orders and what we need and would benefit from.
He is also very polite and chatty.
14 years of great service
I've been trading with this company for 14 years and always had great service from dawn , have been very happy indeed with the products on offer and the 5 star service
Great customer service and quick delivery
Spoke with a lovely guy called Matthew who really went above and beyond to help me out with all the cleaning supplies I needed to keep our club running smoothly, totally professional and really friendly too! I would recommend calling Gems Hygeine for any supplies needed, the price is competitive and delivery was quick.
All ways happy and fabulous
It is always a pleasure when Dawn rings…
It is always a pleasure when Dawn rings me, she keeps me up to date with all the offers and products you have available.
Matthew is always very friendly
Matthew is always very friendly. He explains everything very well and is a pleasure to deal with.
Good knowledge of products
Good knowledge of products. Quite persuasive, happy,friendly approach.
Gems is a very good company
Gems is a very good company. Dawn who rings us on a regular basis is extremely knowledgeable about the products and very friendly. I would highly recommend Gems and in particular Dawn to anybody looking for a reliable company
Great service by Rachel
Great service by Rachel. She regularly keeps in touch for all our supply needs.
Great team, great products
Gems Hygiene have been very helpful in identifying the products that we actually need and have not been pushy in taking over as our general supplier. Rachel rings as agreed to discuss our needs and offers a very friendly and professional service with due consideration for a busy manager's lack of time!
Rachel Ainley has been very helpfull…
Rachel Ainley has been very helpfull over the last 2 years. She helped us get through difficult times with a high demand of antibacterial chemichals.
Well done!
The Old Rectory's personal account…
The Old Rectory's personal account Manager is Paul Campbell he is so amazingly helpful, his customer skills are friendly and encouraging. He has been amazing over the COVID pandemic reminding us of when he thinks it would be appropriate based on prior sales that we should place an order - this is useful because we have been shortstaffed due to isolating etc. so staff that would normally manage this would be diverted. ALL IN ALL an EXCELLENT ambassedor for your company - keep hold of him he is amazing!
Always a very helpful
Always a very helpful, reliable and prompt service provided by our contact Rachel Ainley
Dawn is a great ambassador for Gems…
Dawn is a great ambassador for Gems Hygiene. She never fails to call us to see if we need anything and she is always very happy and very polite. Our orders are correct and arrive swiftly.
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