The car got us where we wanted, it is super convenient to have a designated parking space and not have to look around for a place when returning. It was our first time with a baby and we had enough pl... See more
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1 ère location pour un week-end. Dans l ensemble ca s est bien passé juste le début un peu chaotique. Véhicule pas a bonne adresse indiqué
Good first experience. Initially the car didn't open but I got instant support over the phone and the issue was solved in 2 minutes. Good car, straightforward information. I would repeat my rental.
Everything was very easy to do, the instructions were very clear, and I’m very happy with using this application.
Company details
Written by the company
Social carsharing: Rent cars by the hour from people around you. Start renting out yours today and earn cash.
Contact info
55 Green Street, 94111, San Francisco, United States
- www.getaround.com
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Outright terrible experience
Outright terrible experience. The renter committed fraud with his photos, and as the owner you end up on the losing side. Definitely do not list your car for rent on this platform!
Even after providing proof photos with timestamps, mileage, and a completely empty fuel tank, the renter is still being favored.
Service simple et fiable application…
Service simple et fiable application bien faite qui facilite la navigation.
fiable (contrairement à Turo)
WARNING: Steals your money and leaves you stranded!
WARNING: Steals your money and leaves you stranded!
Stay away from Getaround, especially if you are traveling!
I tried to book a car in Barcelona, but the app crashed. Even though the booking failed and didn't show up in my app, they still reserved $500 from my card.
I was left on the street in a foreign country with no car and no access to my funds. Their customer service is non-existent—I tried calling their Spanish,NORWEGIAN, UK support line (+34 93 220 02 62), ITS A TRAP THEY SET YOU UP FOR multiple times, and they just hung up on me every single time I CALLED. No "Emergency" help available, and no response to emails.
This is unprofessional, unreliable, and potentially dangerous for travelers who depend on their service.
Avoid this app at all costs! Use a professional rental company instead.
Impeccable.
Excellent 👌
Cet around Connect est super pratique…
Cet around Connect est super pratique et facile à utiliser.
Simple et efficace
Super pratique!
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