The order was damaged beyond repair when out for delivery. When I tried to get help online, the GHD AI assistant was useless. Once through to a person service was excellent.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #174 of 190 best companies in Electronics store
- #100 of 107 best companies in Hair product shop
Written by the company
In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.
ghdhair.com
Written by the company

- Free next day delivery
- To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
- Behind ghd
- We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.
Contact info
United Kingdom
- www.ghdhair.com
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick efficient service
Quick efficient service. Easy to order and received item next day. Free delivery was excellent. Good packaging. Good communication with placing order confirmation and update on dispatch and delivery.
GHD classic
Fast and sufficient delivery. Love it beautifully packed and love the GHD classic Strightner❤️
OMG BECKY… Dyson sucks GHD rules
have being trying with Dyson air wrap for a year thinking I’ve been doing curls wrong. The GHD 38mm arrived today and got it on the first try (direction of curl needs work lol) I love it 😍
Love my new ghds glide through my hair
As always, the best experience ever!
As always, my experience with GHD is beyond amazing. The GHD Speed Ionic Hair Dryer is phenomenal, it's really fast-drying. I have mid-length thick hair, so it used to take me forever to dry my hair. Now, it's effortless and so fast! Delivery service was on time and had no problems at all. ⭐⭐⭐⭐⭐
May use AI-assist with repliesRead more
There was indication of length on time…
There was indication of length on time delivery would be when hairdryer was ordered.

Reply from ghdhair.com
Purchased GHD travel hairdryer to replace 10 year old GHD travel hairdryer
Purchased GHD travel hairdryer to replace the one I bought @ 10 years ago (started overheating). The quality of this lightweight dryer, speed and lovely case is just awesome. Thank you GHD
Very quick delivery and hairdryer is as…
Very quick delivery and hairdryer is as expected excellent to use.
Easy website
Easy website, very informative, delivered quickly and even better price with good discount
Very pleased with the whole order…
Very pleased with the whole order process. Easy to order and quick delivery. Great products too!
Excellent products
Excellent products. Quick delivery..Does exactly what it promises…! I can’t imagine trusting my hair to anyone else..! ♥️
Delivery really quick great hair…
Delivery really quick great hair straighteners thankyou
Excellent online service.
Online ordering was efficient and I received my heat protection spray so quickly. The spray is amazing btw.
Love the GHD Duet!
I really struggle to blow-dry my hair straight with a brush and hairdryer and the GHD Duet makes that really easy. I wanted my hair to sit straighter at the ends and this has really helped with that.
I love it, but I do still straighten it after it’s dry. It’s actually a good straightener as well, if you put off the dryer function.
The main positive is that it stays much straighter on the days in between washes and it felt much cleaner on day 3 than it usually does. It’s also way less frizzy.
I love the product
I love the product, I felt for the cost it should have been provided with a heat resistant bag or pouch.

Reply from ghdhair.com
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.