ghdhair.com Reviews 

66,163
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent product quality, noting how tools effectively straighten hair, glide smoothly, and leave hair sleek, shiny, and healthy. Many also appreciate the fast-drying capabilities and effectiveness for various hair types, alongside quick and efficient delivery, with orders often arriving promptly, even next day. However, some customers experienced delivery issues like unreceived items, delayed dispatch, or damaged packaging. A few also found certain products felt less solid or were not a significant upgrade, with some reporting product performance issues.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance, with many expressing satisfaction with... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many reviewers praising the quick and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and quick delivery,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting excellent and quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

GHD "Good Hair Day" marque de prestige et qui a un prix. Ma fille coiffeuse ne jure que par ses produits, donc Maman commandé son lisseur GHD. Arrivé dans un emballage abîmé, presque écrasé, le li... See more

Company replied

Rated 3 out of 5 stars

Hair straightener is as expected as works well. I’ve deducted 2 stars though because I bought it direct from ghd because they had an offer at the time which promised a free heat protect spray as a gif... See more

Company replied

Rated 5 out of 5 stars

Purchased Chronos straightener after having platinum ones for 7 years. Really impressed, the glide down your hair & straighten straight away, no need to keep going over it.

Rated 5 out of 5 stars

i was considering buying the ghd Sculpt straightener but needed more information as to whether it would benefit me more than my current Chronos model. I actually emailed them 2 separate times and t... See more


Company details

  1. #174 of 189 best companies in Electronics store
  2. #99 of 106 best companies in Hair product shop

Written by the company

In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.

ghdhair.com

Written by the company

Free next day delivery
To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
Behind ghd
We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.

Contact info

3.8

Great

TrustScore 4 out of 5

66k reviews

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3.8

All reviews

(66,163)

3,501 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My order supposed to be delivered on…

My order supposed to be delivered on the 15th of July,in the beginning I was disappointed as a regular customer but Serah helped me and send me a new hair straightener. Today I’ll go to collect my new order. Thank you

6 July 2026
ghdhair.com logo

Reply from ghdhair.com

Thank you for your feedback. I am very sorry for the delay of your order. I can see you have been in contact with our customer support team since early last week and they were able to process a new order for you which has since been delivered. Wishing you good hair days form here on out.

Rated 5 out of 5 stars

GHD always my go to straightener

GHD always my go to straightener. I have used them for many years now. Recently gone to a short pixie cut and my original straighteners were just too big so purchased the ghd mini straightener which are perfect. I would not choose any other brand. Highly recommended.

15 July 2026
Rated 5 out of 5 stars

No other straighteners can match

Easy to navigate website and ordering with a good guide to the best suited straighteners. Quick delivery and payment option of Klarna a bonus! I didn't realise how outdated my old straighteners were until my new ones arrived, game changer! Love the pink and the cause.

5 July 2026
Rated 5 out of 5 stars

Amazing

Received my new hair dryer the other day & wow it’s amazing. Took half the time to dry my hair & it was so shiny. 100% recommend this.

14 July 2026
Rated 5 out of 5 stars

More sleek and Less frizzy …

I have just purchased the new ghd sculpt straighteners and I am extremely pleased with how I can see the difference in my hair.
My hair is very fine and frizzy but already my hair is straighter and more sleek.

14 July 2026
Rated 1 out of 5 stars

Low Temperature set

I brought the GHD Max only to find out when it arrived it doesn’t have a temperature increase button, just the on/off button. Therefore this straightener is actually set to a temperature of only 185, I couldn’t be bothered going through the hassle of returning it. So maybe you guys should advertise the temperature on this ghd on your website so customers like myself aren’t in for a surprise when receiving it.

13 July 2026
ghdhair.com logo

Reply from ghdhair.com

All of our styling tools have been developed to operate at 185C; the optimum styling temperature for achieving ultimate, long-lasting, professional looking results. We are very proud of our product development and mention our set temperature of 185C in several places on each product page, under both the technology, and features tabs.

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