ghdhair.com Reviews 

66,163
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent product quality, noting how tools effectively straighten hair, glide smoothly, and leave hair sleek, shiny, and healthy. Many also appreciate the fast-drying capabilities and effectiveness for various hair types, alongside quick and efficient delivery, with orders often arriving promptly, even next day. However, some customers experienced delivery issues like unreceived items, delayed dispatch, or damaged packaging. A few also found certain products felt less solid or were not a significant upgrade, with some reporting product performance issues.

What people talk about most

Product

Clients share ambiguous opinions on product quality and performance, with many expressing satisfaction with... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many reviewers praising the quick and... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the effectiveness of the... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering and quick delivery,... See more

Service

Reviewers mention ambiguous feedback about service, with some customers reporting excellent and quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

GHD "Good Hair Day" marque de prestige et qui a un prix. Ma fille coiffeuse ne jure que par ses produits, donc Maman commandé son lisseur GHD. Arrivé dans un emballage abîmé, presque écrasé, le li... See more

Company replied

Rated 3 out of 5 stars

Hair straightener is as expected as works well. I’ve deducted 2 stars though because I bought it direct from ghd because they had an offer at the time which promised a free heat protect spray as a gif... See more

Company replied

Rated 5 out of 5 stars

Purchased Chronos straightener after having platinum ones for 7 years. Really impressed, the glide down your hair & straighten straight away, no need to keep going over it.

Rated 5 out of 5 stars

i was considering buying the ghd Sculpt straightener but needed more information as to whether it would benefit me more than my current Chronos model. I actually emailed them 2 separate times and t... See more


Company details

  1. #174 of 189 best companies in Electronics store
  2. #99 of 106 best companies in Hair product shop

Written by the company

In 2001, three hairdressers from Yorkshire put a radical new hair styling product into the hands of women across the globe. With the respect and loyalty of an army of devoted stylists, ghd quickly developed a cult-like status nationwide. A monthly trip to the salon was no longer the only way to have a good hair day - this could be achieved every day. Over the past 19 years our breakthrough products have won numerous awards and recognition worldwide. We champion beauty, in all that we do, with one very clear purpose in mind: to empower all women so they can fulfil their every ambition.

ghdhair.com

Written by the company

Free next day delivery
To ensure that good hair days are yours as quickly as possible, you can order up until 8pm Monday to Friday for free next day delivery within most areas of the UK.
Behind ghd
We know the importance of enjoying good hair days. ghd are leading the way in understanding the science of hair. Our Research & Development labs located in Cambridge are unique in combining physicists, material scientists, product designers and hair specialists to focus solely on the terminal manipulation of hair. The facility allows for scientific testing on hair and the development of new products, as well as product performance testing.

Contact info

3.8

Great

TrustScore 4 out of 5

66k reviews

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3.8

All reviews

(66,163)

3,503 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Got the beach waver

Got the beach waver, burnt my hair and when I went to return it, they didn't have a label ready to be printed so I paid the full cost of the return- over $20. For a luxury hair styler. Stupid would never buy again or recommend

1 July 2026
Unprompted review
ghdhair.com logo

Reply from ghdhair.com

Hello,

Thank you so much for sharing your recent review with us! If you could please provide us with a few more details, a member of your local customer service team will reach out to you directly to assist you further.

ghd Customer Service

Rated 5 out of 5 stars

GHD’S

Absolutely outstanding. Easy to use website, arrived the next day I would definitely say an amazing service. From beginning to end thank you

13 July 2026
Rated 5 out of 5 stars

Amazing service and product

Order placed on Monday, along with personalisation, I asked GHD to fast track it for my daughter who was about to return to her country. Her stunning limited edition GHD Chronos was delivered on the Friday morning. Thank you for the amazing customer service and also the stunning new GHD. She was blown away!

12 July 2026
Rated 3 out of 5 stars

Prompt delivery

Shopping experience was easy no dramas , however this product wasn't been a win for me :(

12 July 2026
ghdhair.com logo

Reply from ghdhair.com

Thanks for your feedback - we appreciate you taking the time to share it.  If you would like a little extra guidance, please feel free to reach out to our customer support team who would be happy to assist and can share helpful tutorials to get the most out of your styling routine.

Rated 5 out of 5 stars

Just WOW

I always use GHD tools and the Sculpt is by far the best straightener they have developed so far, it is lightweight, fast to straighten and leaves my hair flatter and smoother than any of the other models. I have a short chin length bob and my hair is thick and quite coarse and I always struggle to straighten it flat without it bouncing back up but using these I can go 3 days without straightening again which has never happened before I usually have to redo with the ghd unplugged when I get to work. They are super stylish looking and I love the cross end cap which you put on after use, would highly recommend.

12 July 2026

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