Gigaclear Reviews 

Gigaclear have been particularly good at providing updates and communication. The service has alSO been consistently good. Kayleigh who dealt with my request today provided a professional and empathetic of the service needs I required.

Joseph cornish was a diamond. Very polite, great job done, and 100% customer focused. Thank you for making a not good situation, better.

Moving house and adjusting contracts can be a nightmare with other companies, but thanks to Justine's calm patience it was navigated easily and sorted out in no time. I would easily recommend Gigaclear to others.

Sanjan in technical support went way over and above to help solve a tech issue in our home that has made a huge difference. Very impressed. Thank you.

Very pleased with the professional support from the customer service team

Justine was amazing helping with our contract renewal and retention. Well done giggaclear for having humans to talk to.

After having problems with getting the nodes working correctly I emailed the technical support team and was advised by David he took me through the process very carefully and patiently today
All I can say is Thank You David for your patience and understanding with me today

Well, I had the pleasure to speak to your very helpful and lovely loyalty team member Lily.

She was brilliant, explained to me in clear terms what I was signing up to and she reccommened a good value package for our broadband and telephone.
Very grateful for her help.

Amazing customer service, just made a call and the operator understood the issue immediately and sort out the problem in no time. Very efficient

Joseph Cornish, the Gigaclear engineer who visited me today was prompt, very efficient and very friendly. The job was completed quickly, no mess and I am delighted with the service I received. Thank you.

Brilliant renewal deal thanks to Justine! I was looking into my options as my contract was ending and Justine from the renewal team was amazing. She helped me navigate the renewal options and sorted out a great, affordable deal to keep me on board. She was a pleasure to speak with - pleasant, highly professional and reassuring, answering all of my questions perfectly. Thank you.

Justine was very professional and helpful: we are only terminating with Gigaclear after many years because we are moving house to an area which they do not service.

Sean Griffiths did a complete check and improved the reception. Excellent service.

Just renewed again after many years of excellent service. Very few issues over the years with good technical help for any problems or queries. Pleasant helpful lady handled the renewal.
Puts previous supplier, BT, to shame.

My service has been fantastic. Very reasonable price for such a good service. The girl who handle my renewal was extremely fast, helpful and made what can sometimes be a painful process with other companies very easy. I’ve been with them for 3 years now and have no plans to go elsewhere

Thomas turned up on time and rectified the problem straight away. Thankyou

Justine was very helpful, she answered my questions and offered different options. Even advised me how to get better signal throughout the house.

Anil made a great effort to help us re sort our contract after we had considered leaving due to costs he showed customer loyalty matters at gigaclear

Rang with a billing query and spoke to Hannah M. She was courteous and efficient, providing me with an explanation as to why my invoice was higher than expected. This was followed up by an email containing the details of our conversation and confirmation it should be corrected next month. The support was good and hopefully the invoicing system will prove equally effective.

After reporting our Gigaclear wasn’t working on Friday, the Gigaclear rep. Said he couldn’t get an engineer to us until Monday. We really needed a WiFi connection ASAP. He managed to arrange an engineer for Saturday.
The engineer, Joseph Cornish, gave us a full report of the fault and the steps he undertook to rectify it. Definitely 5 star Customer and Engineer service. Thank you.