My parcel was delivered with a big smile and lovely friendly face! It was a bit confusing to get two different messages on the day of ordering - one stating the order would arrive on the Thursday... See more
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See what reviewers are saying
I had a great experience with GLS. I received my delivery today, and the package was delivered safely in front of my apartment door. The delivery driver was professional, hardworking, and clear... See more
They randomly fail to deliver your parcel for several days in a row and then redirect it to a completely different delivery point. I am still waiting for my parcel and I already half-expect it will b... See more
Company replied
Top service. Im living in big appartement complex, and most delivery services just drop packages down by the entrance. Friendly GLS deliverer brought my package right to the door of my apartment. Than... See more
Company details
Information provided by various external sources
GLS Netherlands
Written by the company
- GLS Netherlands is onderdeel van de GLS Group en biedt pakket-, expres- en vrachtlogistiek onder één dak aan. Dagelijks vervoeren wij de kostbare goederen van duizenden Nederlandse klanten naar zakelijke ontvangers en particulieren met een snelle doorlooptijd en een uitstekende afleverkwaliteit.
- De GLS Group verzorgt voor meer dan 200.000 klanten betrouwbare, hoogwaardige pakketdiensten en biedt deze aan via eigen bedrijven en netwerkpartners in 41 Europese landen. Daarnaast is GLS actief in Canada en aan de westkust van de Verenigde Staten en is via samenwerkingscontracten verbonden met de hele wereld. We deliver!
- De vijf kernwaarden van GLS
- Betrouwbaarheid:
- Een stabiel netwerk met uniforme kwaliteitscontrole.
- Zekerheid:
- Hoge beveiligingsnormen en doorlopende controles.
- Transparantie:
- Volg elke stap van uw zending via onze Track & Trace.
- Flexibiliteit:
- Lokaal aanwezig om voor u de juiste oplossing te vinden.
- Duurzaamheid:
- Aandacht voor onze medewerkers, de maatschappij en het milieu.
Contact info
Netherlands
- www.gls-netherlands.com
3.9
Great
627k reviews
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Don't recommend them!
21 July 2026
Unprompted review
Reply from GLS Netherlands
Beste reviewer,
Wat vervelend dat jouw ervaring met GLS anders is dan je had mogen verwachten. Wij willen graag inhoudelijk reageren en gebruiken jouw feedback ook om onze dienstverlening te verbeteren.
Hiervoor hebben we wel meer gegevens nodig, via het klachtenformulier op deze pagina https://gls-group.eu/NL/nl/contact/ kan je die aan ons melden. Wij kunnen dan direct aan de slag om te onderzoeken wat er mis is gegaan. Binnen maximaal 3 werkdagen nemen we contact met je op!
Nogmaals onze excuses,
Team GLS Netherlands
Instructions were followed perfectly
Instructions were followed perfectly. Package arrived in a timely manner and great condition.
De instructies werden perfect opgevolgd. Het pakket arriveerde tijdig en in uitstekende staat.
20 July 2026
Fast delivery
20 July 2026
I couldn’t received my package and they…
I couldn’t received my package and they said they delivered but I don’t no where they delivered
17 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
disappointed
got a message its at the neighbour, it wasnt.
i was home.
couldn't update the app for delivery prefrences as it doesnt work well.
couldn't use the app to get in touch, didnt work.
called on the limited open time, waited half an hour, nor answer.
no options for delivery and just disappointing.
16 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
Only on the morning of delivery the…
Only on the morning of delivery the customers knows you will becoming. How to cover with employer?
Next: don’t leave package unattended at door front!
17 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
Good reliable service.
17 July 2026
delivery was fast and safe
17 July 2026
The delivery was sent to the wrong…
The delivery was sent to the wrong address. It was delivered to a neighbor, even though our house is further down the street.
17 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
W updates 👍👍
17 July 2026
The delivery service was exceptional
The delivery service was exceptional, with my order arriving within the estimated time frame. I also appreciated being able to track my shipment every step of the way, which made the entire process smooth and hassle-free.
16 July 2026
Great quality, great price & super fast shipping
Incredibly fast shipping. Our carpet was delivered in 2 days and it’s beautiful. Would definitely recommend to anyone looking for a great quality carpet at a great price.
17 July 2026
Delivered to a random address
I chose a delivery point as delivery address but my parcel was delivered to another random address and the only information I was given was "Buren 14". So I had no way of locating my parcel.
16 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
Missing package
Good morning
The driver ring the bell and i open the door building and i wait for him but never cames and i never recive any package.
All time the driver came to my door and bring all package is the first time its have this situation.
Sorry about thw msg but i waiting my pacakge.
Many thanks
Amilcar
16 July 2026
Reply from GLS Netherlands
We vinden het erg vervelend dat onze dienstverlening niet voldeed aan je verwachtingen. We gaan gelijk voor je aan de slag om te onderzoeken wat er mis is gegaan.
Binnen 3 werkdagen nemen we per e-mail contact met je op.
Hartelijke groet,
Team GLS Netherlands
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