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Aptive Pest Control Reviews 37,934

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 31,406 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, noting that agents provide notifications before and after treatments, and address any issues without hesitation. The staff is frequently highlighted for being attentive, professional, and thorough, taking time to explain processes and address specific concerns. Many people appreciate the excellent customer service, with technicians often asking about additional needs and providing pictures of their completed work. However, some customers also noted issues with product effectiveness, particularly regarding ants, and experienced difficulties reaching support or getting online forms answered. A few other people also felt that communication regarding appointments and scheduling was poor, with some appointments being rescheduled without proper notification.

What people talk about most

Service

Users describe positive interactions with service, highlighting thorough treatments and helpful technicians... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising technicians for being professional,... See more

Customer service

Clients share positive opinions on customer service, with many reviewers highlighting that representatives... See more

Product

Customers consistently note ambiguous experiences with product, with some reviewers praising the... See more

Customer communications

Customers had ambiguous experiences with contact, with some praising the company's communication, noting that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adaptive agents always notify us before they are scheduled to come spray and after they are done. On the day the agents let me know when they are done and what they discovered in the process, if any... See more

Company replied

Rated 5 out of 5 stars

Tramayne provided the service today. He was prompt, polite, and listened well as I showed him the many locations of our traps and bait boxes. Tramayne took the appropriate time to clear and refill t... See more

Company replied

Rated 5 out of 5 stars

First Marcus was outstanding. We discussed all the requirements and the history, with a few new concerns. Every item was completed without issue. Being from Houston, and filling in, Marcus completed m... See more

Company replied

Rated 5 out of 5 stars

Aptive reaches out to let me know date they are coming to treat the property and the technician also reaches out to confirm problem pests and areas. They send pictures when they are complete. Aptive... See more

Company replied


Company details

  1. Pest control service

About Aptive Pest Control

Written by the company

Welcome to Aptive Pest Control

Written by the company

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Contact info

Promotion box for Aptive Pest Control

We overthink pests so you don't have to.

Smarter pest control starts here.


4.5

Excellent

TrustScore 4.5 out of 5

38k reviews

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Rated 3 out of 5 stars

Scheduling Complaint

On my most recent service appointment my technician called me the morning of my appointment and confirmed my service time so I'd be home for the appointment. Then he showed up one hour early (while I was out) did the service minus the inside of my garage and left. When I got home to wait for him to arrive I had no idea he'd already been there until I got the Aptive email saying my service was completed. That really bothered me as I purposely made sure I was home for service time we discussed and he showed up early with no notification. That made me feel like his time was more valuable than mine and makes me question why bother scheduling an appointment if the technicians are just going to show up whenever.

7 June 2026
Rated 5 out of 5 stars

Aptive is the way to go!!

Aptive employees were nice, professional, very knowledgeable of their product and what it does. They answered all of our questions, even after they left and we had a few more questions they were available and answered them. When one of their employees couldn't locate us I contacted them and they rescheduled our appointment. When they came back out to spray they only did the outside but I needed them to spot spray inside and they came back out at no charge to us. Overall we are very happy with their product, price and service. We've seen our pest issue decrease greatly! Definitely going to recommend to everyone I know that has any pest issue!

6 May 2026
Rated 3 out of 5 stars

Dislike- Not sure if it there product…

Dislike- Not sure if it there product or maybe the bugs in my yard are just super, but it seems the product is not effective. Sorry to say but you can try all you want but it does not seem to work against ants. Mosquitoes, wasp, bees, or fleas. Like- they provide great customer service and the staff is nice.

7 June 2026
Rated 5 out of 5 stars

Happy

I was sent a repeat representative to take care of the inside and outside of my house, so I didn't have to worry about telling him what I needed taken care of. I was able to say hello, that I was so happy to see him, that I needed the inside and outside taken care of, and what I had seen. He took care of everything, and I was very happy!

7 June 2026
Rated 5 out of 5 stars

Prompt

Prompt, friendly, and professional service. Notified ahead of visit and after the work is done.

14 June 2026

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