Golden Curl Reviews 

1,290
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 79 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction with both the items and the support provided. Customers frequently mention that the professional styling tools are exceptionally easy to use, helping them achieve amazing hair results quickly and effortlessly. People also deeply appreciate the prompt and professional customer service team who handle product replacements smoothly whenever unexpected issues arise. Some reviewers were not happy with extra shipping expenses or encountered frustrating issues regarding product performance and unexpected device defects. A few people also mentioned difficulties regarding additional warranty fees or experienced frustrating miscommunications during their overall shopping experiences.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing satisfaction with hair styling tools... See more

Quality

Clients share positive opinions on quality, highlighting that the styling tools deliver great results and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the quick support, efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, responsive, and helpful... See more

Customer service

Users describe positive interactions with customer_service, consistently praising the quick resolutions and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service has been ok, the fact that we had to pay sending cost for shipment on our side as well as 25€ for a garantie Exchange is very much.

Rated 4 out of 5 stars

Unfortunately the product broke after 10 months and even though we ran into some initial issues with customer service I am glad to say that Hatice helped us quickly and efficiently. A new product was... See more


Company details

  1. #5 of 7 best companies in Hairdresser
  2. #81 of 108 best companies in Hair product shop

Written by the company

Any Hair, Long, Short, Curly Or Straight, Blond, Brunet Or Redhead – Hair Is Your Power. We Know It, And Understand It. We Also Understand The Needs And Lifestyle Of Today’s Modern Woman. That’s Why We Create Tools That Allow You To Style Your Own Hair Quickly, Easily And With Minimum Fuss. Look And Feel Like You’ve Just Stepped Out Of A Salon. Look And Feel Great. It’s Your Right As A Woman!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.3

All reviews

(1,290)

270 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Carolina and Marta in the Shadowarkaden…

Carolina and Marta in the Shadowarkaden in Düsseldorf were honestly very helpful nice sympathetic people… they offered to do my hair for free to show me the product and the costumer service and presentation were on point… truly great… wanted to give them the best review i can cause they deserve it

24 December 2025
Unprompted review
Rated 5 out of 5 stars

What fantastic customer service

What fantastic customer service! I'm thrilled. My almost two-year-old hair straightener was replaced with a new one without any hassle. The customer service team found the simplest solution for me, and what can I say? Amazing!

20 December 2025
Unprompted review
Rated 5 out of 5 stars

Brillant Support

The Support was absolutly brilliant. I get another new case, without sending back the one, with a little defekt. I'm very impressed for that brilliant support by Hatice.
The Curler and the Hot brush are working really good. It's the best Styler I had, since now. The curls stay till the next day, and are extremely easy and fast to make.
I'm very happy with that!

16 December 2025
Unprompted review
Rated 5 out of 5 stars

everything good 🤗

Three years ago, I bought a golden curl hair straightener, and unfortunately, it has now broken. But then I remembered that I had a warranty on it. After contacting customer support and they confirmed that the number on the hair straightener was the number needed to redeem the warranty, I sent my hair straightener back and they sent me a new one, which was really worth it because I had been thinking about buying a new one, but this way I saved a lot of money. all went really quickly and they responded quickly and everything was great. So it arrived too. Looks good.

27 November 2025
Rated 5 out of 5 stars

Best ever

Best ever! My curls last so long and it takes only 10 minutes. My hair is very thick and nothing lasts. Only this!

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Just perfect!

As a professional hair artist, my tools are very important. This is already my 3th curling wand and I really couldn't do without! It's incredibly fast, the curls look gorgeous and allow me even to curl "impossible" hair.

16 November 2025
Unprompted review
Rated 5 out of 5 stars

Good

Golden curl products are always good quality, which is understandable for the price you are paying for it. It also arrived very quick without any issues

30 October 2025
Rated 5 out of 5 stars

Great costumer service

I had problem paying on the website, but customer service was super helpful and found a solution so that I could place my order through them instead of the website. Shipping was fast, and I’m very pleased with both the product and the help I got from their team.

16 October 2025
Unprompted review
Rated 5 out of 5 stars

excellent service and good…

excellent service and good communication .. they didn't have the one I ordered and still sent me the same item without extra costs. very satisfied will shop there again shipping was fast thank you very much Mona L👌🤩

13 October 2025
Unprompted review
Rated 5 out of 5 stars

Very happy with the item!

Very happy with the item. As it was a replacement due to my item had stopped working but was still under warranty, by one email I had great and fast response. The item arrived faster than I thought. Great and helpful staff. Thank you !

4 October 2025

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