The service was slick. An instant quote. Easy to send the items. Immediate response to an email I sent. I was then advised that the value of the goods I sent was significantly more than my original qu... See more
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PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
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Unreal communication, great price and just so good to deal with. Money in account within 2 hours - just awesome.

Reply from The GoldMonkeys
Amazing company. Keeping me updated. Very quick, sent gold on one day, next day money in my bank account. Very honest, my gold weighed more than I had stated and was told and got the extra money. Will definitely be using again

Reply from The GoldMonkeys
My experience with this company was positive from the outset. Clear friendly communication and fantastic customer service. Price quoted was transparent and fair, no hidden costs at all. Within a day of me receiving the postal pack, to then sending the items to them, i received the exact payment as quoted, plus an additional £10 for returning the postal pack within the timeframe stated. Really happy, many thanks.

Reply from The GoldMonkeys
Amazing support and great service and fast payment. Will be using again

Reply from The GoldMonkeys
Their service is extremely fast and transparent. I would recommend their service anyday! Super efficient

Reply from The GoldMonkeys
Excellent service and totally trustworthy. Would definitely use again, and the whole process was transparent and very competitive. Wouldn't hesitate to recommend

Reply from The GoldMonkeys
Fantastic service from Gold Monkeys.
Easy process, super quick processing, no quibbles, polite and timely email communication and money in the bank in 48 hours and that included a Sunday!

Reply from The GoldMonkeys
Transparency which was lacking with another company.
Honoured their quote.
Sent photo to confirm weight which matched mine.
Prompt payment.
Would recommend!

Reply from The GoldMonkeys
Just wish everything in life was this straightforward. From initial enquiry to money in my account in less than a week. Great price given as well which as promised, tracked up with current prices on the day of exchange. If you have gold to sell. These are the folks to go to. Thanks again for a flawless brilliant service.

Reply from The GoldMonkeys

Reply from The GoldMonkeys

Reply from The GoldMonkeys
Excellent, fast efficient service. Gold price guaranteed for 7 days even if prices go down, and if they go up they pay you more. Superb

Reply from The GoldMonkeys
Easy process quick offer or decent amount sent immediately to my account verry good 👍

Reply from The GoldMonkeys
Having decided to sell my gold with Goldmonkeys I had a quick yet reassuring conversation with Michael prior to posting the package.
I was impressed with the whole process and surprised, having posted my gold on a Friday, to receive an offer via email together with a breakdown of items, weight, carat and offer together with photos of the jewellery being weighed on the Saturday. I accepted the offer and was more surprised to have the money transferred into my account on a Sunday.
I would highly recommend Goldmonkeys to anyone wishing
to sell their gold. I am grateful for their honesty and transparency about the weight, carat and value of my gold being much higher than I had anticipated.
Many thanks

Reply from The GoldMonkeys
I sold lots of my gold with Gold Monkey.They are so good,reliable,so fast
.The Gold Monkey was so much fair with the price of the Gold and the payment was so fast credited in my account the same day they received and tested the item.Excellent Amazing Customer Service.They are so so good company Thanks to Michael and to all the staff team.

Reply from The GoldMonkeys
Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if needed). Overall a very honest trustworthy company, that I have used twice, highly recommended, 5⭐

Reply from The GoldMonkeys
Great service, fast and efficient very easy to do x would highly recommend

Reply from The GoldMonkeys

Reply from The GoldMonkeys
They do exactly what they say, the service is quick and the money was in my account within an hour. Would recommend and use again.

Reply from The GoldMonkeys
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