Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... See more
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Company details
- #11 of 24 best companies in Jewellery Buyer
- #8 of 37 best companies in Gold and silver trading company
- #8 of 37 best companies in Gold dealer
About The GoldMonkeys
Written by the company
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
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Replied to 100% of negative reviews
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Was an excellent service
Was an excellent service, it was the best quote and a fast and friendly service. I would recommend them and I would use again

Reply from The GoldMonkeys
Fantastic service and response.
Fantastic service and response.
Money within bank within 15 minutes, incredible.

Reply from The GoldMonkeys
Fantastic communication
Fantastic communication, great price given & speedy service, I actually got more than originally quoted and they also reimbursed the extra delivery cost I paid due to the value. Amazing & I would highly recommend.

Reply from The GoldMonkeys
Having never sold gold before was…
Having never sold gold before was apprehensive, but certainly use this company again. Was 100% as described very efficient. Good communication with the customer! Thank you again.

Reply from The GoldMonkeys
Great communications
Great communications. Packaging safe and professional. Great pricing.

Reply from The GoldMonkeys
Did exactly what they said they would
Did exactly what they said they would!
Money through soo fast

Reply from The GoldMonkeys
Very very fast payment will definitely…
Very very fast payment will definitely use again so helpful ..I sent gold in I under weighed it gold monkeys gave me the extra and a 10 pound bonus for returning it within 48 hours absolutely super service many thanks Michael who was so fast to return a answer on WhatsApp..what a service ..under 2 hours money was in my account from them receiving ..happy days 💙🩵💙

Reply from The GoldMonkeys
Good company, easy process, great price.
Checked a few online companies that buy scrap gold and noticed the good reviews for GoldMonkeys. Checked prices and their offer seemed one of the better ones. Got a protected online quote, received the pack a couple of days later and sent it straight back the same day with the 3 items that I was selling...the postage and insurance was already covered so no cost to me at all. The following day I got an email confirming the correct weight and grade of gold. They finalised the offer and following my acceptance the money was received into my account within hours. The whole process was easy to follow and hassle free. I was very happy with the price I received, it was very fair and paid very quickly. I would definitely recommend Goldmonkeys.
Impressed at speed received free…
Impressed at speed received free postage bag and how quickly the offer was evidenced, confirmed and paid into my account. Amazing!

Reply from The GoldMonkeys
Very quick service absolutely amazing…
Very quick service absolutely amazing communication very well explained very highly recommended

Reply from The GoldMonkeys

Reply from The GoldMonkeys
So happy with service, process and offer
I had a query before I sent my items in, Michael replied very quickly. They were honest about the process and price I would potentially get which put me at ease. I sent items in via the prepaid envelope and it was received by gold monkey the next day and I received an offer the same day which was so quick. The offer was itemised and was easy to understand and explained everything clearly. I happily accepted the offer which was very good and I received confirmation the same day. I am very happy with the service provided, the speed, clarity and honesty in which my queries were answered and the speed and convenience of the whole process. I 100% recommend this company and am already looking at what else I can send in! Thank you

Reply from The GoldMonkeys
Great fast service very efficient and reliable
Great fast service! Sent my gold one day and the money was in my account by 3pm the next. Great contact. Called me with a question and then I had the quote and thin the following hour. Clear, informative emails that kept me up to date. Have already referred my mum! Will definitely use again.

Reply from The GoldMonkeys
Highly recommend The Gold Monkeys
Cannot recommend The Gold Monkeys highly enough! I was a bit nervous about selling gold via the post but it was super easy. Postage was paid for and insured. The selling pack was delivered quickly and was clear/easy to use. I was given a quote before sending my gold away and received an updated quote within 4 hours of my gold being delivered to them by Tracked delivery: and they even offered me more than my original quote as the price of gold had gone up in the last couple of days. Highly recommend!

Reply from The GoldMonkeys
Fast service and very transparent
Great communication, very transparent. Quick service and money paid the day after sending! A++

Reply from The GoldMonkeys
Very happy
Very happy I chose Goldmonkeys, excellent service, even offered more than quoted due to the price of gold increasing since the original quote, money in my account the same day as I accepted the offer.

Reply from The GoldMonkeys
I shopped around
I shopped around, and sent metals to a few different companies. GoldMonkeys was by far the best experience of the companies tested. Despite precious metal prices falling, and ending up sending less than I was originally quoted for, GoldMonkeys stuck to the valuation in their original quote when it came to payment. There was an issue with the amount I was actually paid vs what I was told they would pay. A quick email rectified this immediately. I was also offered more than enough extra compensation to make up for the inconvenience. Overall very happy with my experience, and intend to do business with them in the future.

Reply from The GoldMonkeys
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