Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... See more
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Website was clear and easy to use. Requested & received selling pack promptly. Returned pack as instructions said, received an offer the next morning which was accepted and approximately 10 minutes l... See more
Wow just Wow, so quick and efficient, gathered up some broken gold jewellry and watches, no idea how much it totalled. I received a lot more than I ever expected, that was transferred to my bank accou... See more
Company replied
Honestly, everything went without a hitch from beginning to end. Great communication. I cannot fault anything. What was advised/promised was all honoured. In fact prices had gone up a little and so I... See more
Company replied
Company details
- #11 of 24 best companies in Jewellery Buyer
- #8 of 37 best companies in Gold and silver trading company
- #8 of 37 best companies in Gold dealer
About The GoldMonkeys
Written by the company
GoldMonkeys: Sell Gold Online – Instant & Transparent Quotes & Top Prices.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
4.9
Excellent
461 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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I sold lots of my gold with Gold…
I sold lots of my gold with Gold Monkey.They are so good,reliable,so fast
.The Gold Monkey was so much fair with the price of the Gold and the payment was so fast credited in my account the same day they received and tested the item.Excellent Amazing Customer Service.They are so so good company Thanks to Michael and to all the staff team.
9 May 2026
Unprompted review
Reply from The GoldMonkeys
Dear Geraldine
Thank you so much for such an enthusiastic review — and for being a returning customer! Selling gold multiple times with us means a great deal, and we're thrilled the experience has been consistently positive.
Same-day payment is something we work hard to deliver. Once your gold has been received, tested, and a valuation agreed, we aim to transfer payment the same day — and it's always wonderful to hear when that lands exactly as promised.
You've also touched on something important: fair pricing. At GoldMonkeys, our valuations are based on the live gold spot price, with full transparency on weight and carat — so you're never left wondering how we reached the number we did.
Michael and the team will be delighted to hear your kind words. We look forward to helping you again whenever you need us.
Best wishes
The GoldMonkeys
Excellent Service from start to finish
Excellent Service from start to finish. Gold & Silver valuations locked in & better than any others quoted. Payment is prompt (same day) once items are received, tested & weight checked (adjusted if needed). Overall a very honest trustworthy company, that I have used twice, highly recommended, 5⭐
1 May 2026
Reply from The GoldMonkeys
Hello!
Thank you for your kind review — and for trusting us a second time. Repeat customers mean everything to us.
You've captured the GoldMonkeys process beautifully: valuations agreed upfront and locked in, independent testing and weight verification on arrival, and same-day payment once everything is confirmed. The adjustment process you mention is worth highlighting — if the final weight or purity differs slightly from the initial quote, we recalculate transparently and you always have the option to decline and have your items returned free of charge.
It's also worth noting for anyone researching where to sell silver online in the UK — we value both gold and silver, and our rates are benchmarked against the live spot price for both metals. Finding a buyer who offers competitive rates across gold and silver together, with locked-in valuations, isn't always straightforward, so we're glad that came through clearly in your experience.
Thank you again for the five stars and the recommendation. We hope to be your first call next time too.
Best wishes
The GoldMonkeys
Great service
Great service, fast and efficient very easy to do x would highly recommend
29 April 2026
Reply from The GoldMonkeys
Dear Kirsty
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
Reply from The GoldMonkeys
Dear Helen,
Thank you very much for taking the time to review us!
Best wishes
The GoldMonkeys
They do exactly what they say
They do exactly what they say, the service is quick and the money was in my account within an hour. Would recommend and use again.
24 April 2026
Reply from The GoldMonkeys
Dear Leila
Thank you very much for reviewing us and your kind words!
Best wishes
The GoldMonkeys
Fast efficiant service
Fast efficiant service, great communication would definately reccomend
24 April 2026
Reply from The GoldMonkeys
Hello
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
Absolutely outstanding from start to…
Absolutely outstanding from start to finish
I had old gold lying around the house deciding to get rid of it the whole process was so easy and I was given a guarantee price if I sent it within 7 days
I got an email from Michael the very next day with a price which I agreed on
It was in my bank account the next day
21 April 2026
Reply from The GoldMonkeys
Dear Ms. Courtier,
Thank you for such a kind review — and what a common situation you describe! So many people have old gold jewellery sitting in drawers and boxes, not realising how straightforward it can be to turn it into cash.
You've highlighted one of the features we're most proud of: the guaranteed price. Once Michael provided your valuation, that figure was locked in for seven days — giving you time to decide without any pressure, and complete confidence that the offer wouldn't change when your items arrived. No last-minute reductions, no surprises.
From there, the timeline speaks for itself: quote agreed, items posted, email confirmation from Michael the following day, and payment in your bank account the day after that. For anyone wondering how long it takes to sell old gold jewellery in the UK, that's about as fast as it gets.
If you have any other pieces tucked away, you know where we are!
Best wishes
The GoldMonkeys
Really happy with my experience using…
Really happy with my experience using GoldMonkeys. The whole process was quick and straightforward - from receiving the pack to sending my items off. They kept me updated, provided a clear breakdown after testing, and the final offer was fair. Payment was made very quickly after I accepted, which was a big plus. I also appreciated the transparency about a non-gold item and the option to have it returned. Overall, a smooth and trustworthy service - would definitely recommend.
20 April 2026
Reply from The GoldMonkeys
Dear Linda
Thank you for taking the time to leave such a thoughtful and detailed review — this really does capture the GoldMonkeys experience from end to end.
We're particularly glad you mentioned the non-gold item. This is something we feel strongly about: if any piece in your parcel turns out not to be gold or silver, we'll always tell you clearly and give you the option to have it returned at no cost. There are no deductions, no disposal fees, and no pressure — it's your item and you deserve to know exactly what you're sending. For anyone who has inherited jewellery or is unsure what they have, this is worth knowing before you choose a gold buyer.
The pack, the testing, the itemised breakdown, the update at each stage, and same-day payment on acceptance — you've described the full process exactly as we design it. Clear communication at every step isn't an afterthought for us; it's the thing that makes selling gold feel trustworthy rather than stressful.
Thank you again for the recommendation. We hope to hear from you again!
Best wishes
The GoldMonkeys
Frim.beginnimg to end so quickl so…
Frim.beginnimg to end so quickl so professionsl and everything all documented
15 April 2026
Reply from The GoldMonkeys
Hello
Thank you very much indeed for your review!
Best wishes
The GoldMonkeys
Fair and transparent
Have used them twice and both times they were super quick, professional and transparent. Also refreshingly fair –reflected an increase in value without any prompting. Would recommend.
17 April 2026
Unprompted review
Reply from The GoldMonkeys
Hello
Thank you for coming back to us a second time — and for leaving this review. Repeat customers are the best measure of whether we're doing things right.
The detail you've highlighted is one we're genuinely proud of. When gold prices move between the time a quote is issued and the time your items are tested, we reflect the higher value automatically — no need to ask, no need to negotiate. If the market has moved in your favour, you should benefit from that. It's simply the right thing to do.
For anyone comparing gold buyers in the UK, this is worth paying attention to. Not every buyer will voluntarily adjust upward when spot prices rise between quote and payment. At GoldMonkeys, that's standard practice.
Quick, professional, transparent — and a final payment that reflected the best available rate at the time of testing. That's what we aim for every time. Thank you again for choosing us!
Best wishes
The GoldMonkeys
Excellent service
Excellent service, quick response,offered more than I expected, and money paid quickly into my account. Would definitely recommend.
17 April 2026
Reply from The GoldMonkeys
Dear Ms. Foster
Thank you very much for your kind review!
Best wishes
The GoldMonkeys
Very professional and polite and…
Very professional and polite and immediately paid. Highly recommended
11 April 2026
Reply from The GoldMonkeys
Dear Claudio
Thank you very much for reviewing us!
Best wishes
The GoldMonkeys
Honest and Speedy Transaction
Cannot fault my experience using The GoldMonkeys.
Day 1. Used their website to get a price for my gold and order the gold selling pack.
Day 2. Pack received. Gold placed in pack and dropped off at my local Post Office. Didn't even have to pay for the postage.
Day 3. Received email confirming receipt of gold and the same agreed price. Money paid into my bank account the very same day.
I will definitely be recommending them to friends, family and anyone reading this review.
9 April 2026
Reply from The GoldMonkeys
Dear Neil
Thank you for this — the way you've laid it out really does tell the full story, and we couldn't have described the process better ourselves!
Three days from first visiting the website to money in your account. No hidden fees, no revised offers, no waiting around.
We're delighted you'd recommend us to friends and family — and to anyone reading this. Thank you.
Best wishes
The GoldMonkeys
Reply from The GoldMonkeys
Dear Mrs. Cromwell
Thank you very much indeed for your review!
Best wishes
The GoldMonkeys
Fast service and the best price by far…
Fast service and the best price by far for my gold
1 April 2026
Reply from The GoldMonkeys
Dear Leanne
Thank you very much for your review!
"Best price by far" is something we hear regularly, and it's no accident. GoldMonkeys benchmarks every valuation against the live gold spot price, and our top rate pays well above 90% of that spot price — significantly higher than the 40-70% typically offered by high street gold buyers, and above the rates many online competitors quietly advertise.
Best wishes
The GoldMonkeys
Great experience
Great experience. Genuine service and super fast payment. Shocked how well it went and how quickly they responded
28 March 2026
Reply from The GoldMonkeys
Dear Ms. Thurgood,
Thank you very much indeed for your kind review!
Best wishes
The GoldMonkeys
Would recommend…
Amazing fast professional service from start to finish. Would definitely recommend very happy customer.
27 March 2026
Unprompted review
Reply from The GoldMonkeys
Dear Ms. George,
Thank you very much for choosing us and for leaving a review. We're delighted you were happy!
Best wishes
The GoldMonkeys
So helpful & very honest.
Super impressed with this company firstly they were very friendly and helpful with answering questions which was great , but the most amazing thing is the honesty!
I was very happy with my quote but once delivered they contacted me to say the price of gold had increased and passed that bonus onto me.
It's so hard to know who to trust when selling gold as a lot do try to rip you off but if a company actually gives you more you know you're found an honest company. Highly recommend.
14 March 2026
Unprompted review
Reply from The GoldMonkeys
Dear Bonny,
We're very happy you were able to benefit from the rising gold price!
Best wishes
The GoldMonkeys
Great all round service and quick payout
28 March 2026
Reply from The GoldMonkeys
Dear Andy,
We're delighted you were happy and thank you for choosing us!
Best wishes
The GoldMonkeys
5 Star would have given more.
Anything less than 5 star would not fairly reflect our experience at Gold Monkeys.
Not only was the whole process very quick and easy but they came back with a price before I had expected them to receive the gold. The price offered was in our opinion a very fair and the money was in our bank within an hour of
acceptance. Super service.
27 March 2026
Reply from The GoldMonkeys
Hello,
Thank you very much for taking the time to leave a review and we are glad you were happy with the service!
Best wishes
The GoldMonkeys
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