Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... See more
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Company details
- #11 of 24 best companies in Jewellery Buyer
- #8 of 37 best companies in Gold and silver trading company
- #8 of 37 best companies in Gold dealer
About The GoldMonkeys
Written by the company
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
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Replied to 100% of negative reviews
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Very happy!
Speedy, transparent and efficient.
My pack was sent to me quickly, it had clear instructions and was easy to send back.
I got a very good quote for my gold, no charges or fees.
Once I accepted the offer, the money was in my account within the hour.
Great service, would highly recommend.

Reply from The GoldMonkeys
Would 100% recommend
Would 100% recommend. So easy to do! Put my gold weight online, had a quote. Also informed the value of gold had increased since my quote, then received an amended quote. Postage bags came, sent off and an email received to say received and processing! Money was in my bank in no time. I was nervous sending a lot of gold rings, but researched and looked at the reviews! Their price was the best as I did shop around, plus the more gold, the price goes up! Thank you so much.

Reply from The GoldMonkeys
These people are the best if you want to sell your gold.
I had doubts and concerns as I've never used anything like this before but the reviews were good and the prices paid seemed to be the best around. I was reassured all along the way. My constant messages were answered almost immediately with a personal, friendly reply. I had nothing to worry about at all. They paid me far more than I was expecting, almost immediately after I had agreed the offer. I will definitely recommend and use again. Thank you.

Reply from The GoldMonkeys
Amazing service
Amazing service! Absolutely seamless process. On receipt of my gold I was paid the price quoted and the funds were in my bank as soon as I accepted the offer. I was quoted 50% of the price by a high street jeweler so I’m very pleased with this service and would highly recommend for selling unwanted gold items.

Reply from The GoldMonkeys
Speedy service and really happy with…
Speedy service and really happy with the price given!

Reply from The GoldMonkeys
Good service from GoldMonkey
The service I received from GoldMonkey was quick, efficient, and very fair. The price they paid me was more than initially offered as the weight of the gold was slightly higher than I estimated, and the price of gold had increased slightly also. Would definitely recommend.

Reply from The GoldMonkeys
The service provided was professional
The service provided was professional, efficient, and highly reliable.The process was smooth, transparent and handled with care throughout. I am satisfied with the overall experience and would confidently recommend their service.

Reply from The GoldMonkeys

Reply from The GoldMonkeys
Excellent service
My gold and silver was received and a quote sent the day after Id sent it in the post. The quote was higher than originally given which was a nice surprise plus I got an extra £10 for sending the gold within 48hours. The payment was in my account the same day ! Very impressed with their service.

Reply from The GoldMonkeys
They were good on their price paid…
They were good on their price paid really quickly will definitely use them again

Reply from The GoldMonkeys

Reply from The GoldMonkeys
Five star
Needed money for xmas and had an old gold ring that was just lying in box, I got in touch with these guys and they sent out an insured mail bag to send my gold into get a quote and within 1 day I had my very very fair money in my account ⭐️⭐️⭐️⭐️⭐️

Reply from The GoldMonkeys
Just brilliant really
Honestly, everything went without a hitch from beginning to end. Great communication. I cannot fault anything. What was advised/promised was all honoured. In fact prices had gone up a little and so I ended up with more than I had hoped. Having never sold my jewellery before , I was apprehensive about selling online but I would not hesitate to deal with them again and also to recommend them to others.

Reply from The GoldMonkeys
Perfect
Perfect process. Had an amazing increased quote the same day they received the gold. Defo recommend

Reply from The GoldMonkeys
good all round deal and very polite…
good all round deal and very polite staff.Thank you.

Reply from The GoldMonkeys
Perfect from start to finish
Perfect from start to finish. Was a little concerned doing this via post vs high street but Michael and Gold Monkeys made this process as smooth as it possibly could go with outstanding communication. If your considering a online gold buyer, then stick with these as you wont be disappointed!!

Reply from The GoldMonkeys
A very trustworthy company
A very trustworthy company. I sent them an item that I thought wasn't very valuable, and they were honest, valuing it much more and even updating the gold price, which had risen in the days between sending and receiving the envelope. Excellent service. I recommend them and wish them much success.

Reply from The GoldMonkeys
Wow!
Wow - I thought good olde fashioned service had died!
Great company
Pre paid envelope was posted to me weds
I posted back on thurs
I got paid friday!
Whats not to like!

Reply from The GoldMonkeys
Quick response and payment made…
Quick response and payment made effortlessly within days. Thank you Goldmonkeys.

Reply from The GoldMonkeys
Amazing customer service - five stars plus!
Fantastic customer service, communication and price - thank you.

Reply from The GoldMonkeys
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