Wow amazing customer service, exceptional quick turn around. I sent the jewellery, they received the next day, the quote was spot on, and paid within minutes of me accepting. They stayed in contact t... See more
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Company details
- #11 of 24 best companies in Jewellery Buyer
- #8 of 37 best companies in Gold and silver trading company
- #8 of 37 best companies in Gold dealer
About The GoldMonkeys
Written by the company
The Most Transparent Gold Buyer in the UK.
We’re a small, family-run business based in Bedfordshire. Back in 2018, we saw a clear opportunity to improve the way people sell their gold and silver.
With gold prices reaching record highs, more people were looking to turn their old jewellery into ready cash. But when we looked at the options available — both on the high street and online — we noticed some common problems.
High street shops often paid far below market value. Many online services either charged for postage, gave vague or delayed pricing, or quoted generously upfront — only to deduct hidden fees later.
That didn’t sit right with us.
So we created GoldMonkeys — to make selling gold and silver simple, transparent, and fair. With us, you can:
✅ Get a market-leading price
🔒 Know your quote before sending your items
📦 Enjoy free, insured next-day delivery
💷 Avoid hidden charges — our quotes are honest and upfront
We’re here to do things properly. No pressure, no surprises — just a better way to sell your gold and silver.
Contact info
PO BOX 860, Bedford, MK45 9ET, Bedford, United Kingdom
- 08006889230
- hello@goldmonkeys.co.uk
- www.goldmonkeys.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Very easy to use and best prices paid…
Very easy to use and best prices paid compared to other

Reply from The GoldMonkeys
Excellent service
Excellent service, would use again. Price quoted was price paid out, plus bonus £10 for quick return.

Reply from The GoldMonkeys
Fantastic service
Ordered my pack, it came within two days. Popped my gold in and posted the same day, by the following evening I had the money in my account.
Fantastic service from start to finish.
Thank you

Reply from The GoldMonkeys
Got a very competitive quote for my…
Got a very competitive quote for my gold and within 48 hours of this quote the money was in my account. Free postage was supplied and the whole experience was completely hassle free. Will be using them again. Highly recommended.

Reply from The GoldMonkeys
Sent me pre paid envelope quickly
Sent me pre paid envelope quickly
Sent off gold had offer and money in bank withim 48 hrs after sendin ..

Reply from The GoldMonkeys
5 Stars All Round!
Absolutely wonderful service throughout. First initially enquired and asked for a pack to be sent, came after a few days - pack comes with Special Delivery pre paid postage so its all quick and takes little to no time at all! Got quoted and asked if I wanted the offer. When I accepted the offer the money was in my account within a few hours. Great company, great service. Will definitely be using again!

Reply from The GoldMonkeys
Very quick and efficient service
Very quick and efficient service. I requested an envelope online which came very quickly. I packaged it off and within 2 days was given a quote which I accepted. The money was in my account the same day. Very happy.

Reply from The GoldMonkeys
Fabulous
From start to finish the process was concise, organised and professional. Michael what can I say professional communication above and beyond.
Thankyou to all involved.
Regards
John

Reply from The GoldMonkeys
Great experience.
Brilliant trustworthy company
Brilliant service overall
Brilliant service overall, was a smooth easy process and very quick! Thanks for such a positive experience
Kept up to date at every step
Lots of websites for selling gold, but The Gold Monkeys stood out with excellent reviews, and good communications whenever I contacted them. I would definitely recommend based on my experience! 👍
Very fair and prompt
I've used these guys a couple of times and they have always been very fair and very prompt.
Absolutely excellent service
Absolutely excellent service. Very nicely surprised what I got for old jewellery sat in a drawer. Money was paid within 24 hours of sending the items. 100% recommend
Excelente service, highly recommended
Excelente service provided, and I definitely recommend the company and would use again. Simple and easy to request the gold pack via website, which arrived within 2 days a prepaid and insured envelope. Prepared and sent the envelope back to GoldMonkeys. Within 24h they’ve sent an offer and paid after my acceptance.
Great service, would highly recommend.
Fast delivery of the return envelope… prompt payment (within 2 hours) once I accepted their offer. Plus an added bonus of £10 as I sent it back within 24 hours. Great service and customer service all round.
Brilliant service
Brilliant service ! I sent a gold bracelet I no longer needed. They sent me an offer within 2 days and the money went straight into my bank. I would definitely use The GoldMonkeys again. 5*
Great job guys xxx
So easy to deal with.
So easy to deal with.
They sent a pre paid plastic envelope, I sent my items in.
Quoted me the day after, money was in the bank the same day I accepted the quotation.
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