GoodnessDirect.co.uk Reviews 

1,428
TrustScore 3 out of 5

3.2

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Rated 5 out of 5 stars

My first ordering experience with Goodness Direct last week. Great email communication to start with, I had some questions. Later the same day I placed an order. And then, my items arrived here far mo... See more

Rated 1 out of 5 stars

I ordered 5 packs of sweet chilli and red pepper crisps and only received 4. Despite several emails I’ve had no reply. Disappointed! [Order #47126] (03/07/2021) Product Quantity Pri... See more

Rated 4 out of 5 stars

The elderberry juice is fruity delicious and a little bitter as this fruit naturally is without added sugar. Unfortunately, I ordered the juice thinking I could use it as a daily immune boosting suppl... See more

Rated 3 out of 5 stars

* Update* Review Ammended Goodness Direct have been in touch (following the review) to say an email was sent with an explanation…this unfortunately went to junk mail as the sender came through as... See more

Company details

  1. Book shop
  2. Baby shop
  3. Fitness and nutrition

Information provided by various external sources

Providing you with health and well-being haven by gathering together everything that is good for you and offering a service that really is healthy shopping made easy. This range is not only crammed full of healthy foods but also fitness foods, organic foods, vitamins and herbal remedies, vegan & cruelty-free toiletries and eco-friendly household products. If you are on a restricted, free-from diet, fear not, here you will find 1000's of foods for you, gluten-free, wheat-free, dairy-free and other free-from foods.


Contact info

3.2

Average

TrustScore 3 out of 5

1k reviews

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3.2

All reviews

(1,428)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent quality

Excellent quality, highly recommended, delivered on time shortly after purchasing online. Will order more online when i have enough money in my account. Exceeded my expectations.Thank you

16 December 2021
Rated 1 out of 5 stars

Ordered 5 litre blueberrry drinks and a…

Ordered 5 litre blueberrry drinks and a packet of crisps.
Received 4 x 330ml kids drinks and a packet of crisps.
Called and emailed several times no reply spent £18 no refund no explanation.

Definitely won't be recommending or using again. Worst experience in many many years online shopping zero stars.

26 November 2021
Rated 5 out of 5 stars

Faultless

Excellent packaging, great value for money and speedy delivery. Have recommended to my vegan family members and friends already.

3 November 2021
Rated 3 out of 5 stars

Some items were out of stock so rather…

Some items were out of stock so rather than refund me for those items they sent me 2 of something i had already ordered, but I didn't want 2 I only wanted one. Also 2 items were missing and i was charged for them. I sent an email to you via your website almost a week ago now and still haven't received a response. UPDATE: Got a call today from Jem who has hopefully sorted out my issues and I am awaiting delivery of the missing items. Thank you Jem

28 October 2021
Rated 5 out of 5 stars

Good Customer Service

The courier company delivered to the wrong address. I informed Goodness Direct and Jem contacted me, not only did they redeliver they gave extra packets. This was sorted quickly and efficiently by Jem. The products were a present and the recipient said they were delicious.

26 October 2021
Unprompted review
Rated 5 out of 5 stars

I am back with updates on 13/09/2021 I…

I am back with updates on 13/09/2021 I leave here an review with 1star after this review I received a phone call where they try to explain everything what happened and in one or 2 days my parcel was send....latter one I've been called and asked if I can change my review about this company I did explain was not professional what they did and in the end they offered me an extra few teas for free in exchange of my experience with them just because the person which I was talking to was very kind and explain everything I give them now 5 stars but I am not sure still if this was just an case because they have a problem or maybe if I never did my complaint probably I never had my products I don't know that....in the end I am happy because everything was sorted.

23 October 2021
Unprompted review
Rated 5 out of 5 stars

Struggled to find Brown bread gluten…

Struggled to find Brown bread gluten free flour anywhere in the shops so did an online search and came across Goodnessdirect. Great selection, reasonably priced and good service, arrived promptly and the little feebie was a nice touch.

17 October 2021
Rated 5 out of 5 stars

Very satisfied

After a short telephone conversation, we identified the product requested and it was promptly sent to me. Thank you also for a complimentary vegetarian dish.

9 October 2021

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