It was much cheaper than many of the other quotations we looked at. My mum is 91 and in very good physical health for her age. But for her to visit her property abroad was becoming untenable due to... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your staff were amazing. Wayne was the guy who dealt with my call and he was patient, helpful and had a sense of humour which I very much appreciated. He took the time to find the right quote which... See more
Company replied
I phoned my existing insurance company enquiring about the cost to add a medical condition for my husband. The member of staff actually suggested I try goodtogo as you’d probably be cheaper. It work... See more
Company replied
Very nice conversation with staff re changing from the cruise selection to just Europe. Always do try and have continuous yearly insurance. Great service
Company replied
Company details
- #24 of 67 best companies in Travel Insurance Company
- #87 of 228 best companies in Insurance agency
About goodtogo
Written by the company
Goodtogoinsurance.com is a specialist travel insurance provider. We are proud to provide travel insurance cover to individuals, couples and families who may have difficulty obtaining cover elsewhere, either due to age or health record.
- Cover for all types of medical conditions
We can cover any type of medical condition up to a high level of severity (often even where there is a terminal prognosis).
- No age limits
There are no age upper limits on our single trip or annual travel insurance policies.
Get quote
Medical Travel Insurance
Written by the company
- We are here to help
- Our website is easy to use with full information about our cover available throughout the process. You can also request a call back or use live chat for extra help if you get stuck. If you prefer to talk to a real person, we are open 7 days a week and have a team of friendly experts who are waiting to take your call.
- Experts in Cover for Medical Conditions
- We can cover all types of medical conditions up to a very high level of severity, including heart conditions, cancer, diabetes, stroke, asthma and arthritis. We can provide cover if you are on a waiting list and in some circumstances if you have been given a terminal prognosis.
- No Upper Age Limit
- Your age will not be a barrier to getting appropriate travel insurance for your holiday.
- 24 Hour Emergency Medical Support
- All of our travel insurance policies come with 24 hour emergency medical support. Wherever you are in the world our English speaking emergency assistance team are just a phone call away. They can help you get the treatment you need quickly by liaising with foreign doctors on your behalf and guaranteeing payment to the hospital so you don't have to worry.
14 Day Money Back Guarantee
Claim a full refund if the cover does not meet your needs
When you buy travel insurance over the phone or online you get 14 days to review the full terms and conditions of the policy. If the travel insurance doesn't meet your needs you can claim a full refund provided you have not travelled or made a claim.
Contact info
Correlation, 1st Floor, 5 St Helen’s Place , EC3A 6AB, London , United Kingdom
- 0330 024 9949
- help@goodtogoinsurance.com
- www.goodtogoinsurance.com
4.7
Excellent
24k reviews
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Professional and helpful staff
17 September 2026
Excellent service
Excellent service. Very patient and knowleable staff helped me with a complicated quotation. Happy with the price quoted and took out the policy
17 September 2026
Great cover for pre‑existing health conditions
I managed to purchase the insurance in a straightforward way, and all my pre‑existing medical conditions were fully covered — which is absolutely vital when travelling abroad. I’m very glad the trip went smoothly and I didn’t need to make a claim, but having the insurance gave me real peace of mind throughout the journey.
2 September 2026
Prompt and confident
Prompt attention to my enquiry and good explanation of my options. Probably helped that you recommendation was for a firm with which I have had previous dealings.
17 September 2026
Straightforward process
Straightforward process. No overburden on repeat questions.
17 September 2026
The call was answered quite quickly and…
The call was answered quite quickly and we were given all the necessary information to make a decision on the type of product we required.
15 September 2026
Easy to complete the on-line…
Easy to complete the on-line application, understandable terms and conditions, range of offers and competitive price.
16 September 2026
Cruise Insurance
We are going on a cruise, so looking at travel insurance for a cruise, I had to ring in the end, as some details couldn't be put on the online form, got a lovely lady, who was very helpful, so I bought the policy from them, but will say, the lady had to read from a VERY long script!! But we did have a laugh about it!! 🤣🤣, overall really pleased with the customer service 👍🏼, and hopefully we will not need their help!!
15 September 2026
Competitive pricing
16 September 2026
Easy to use website,also great to deal…
Easy to use website,also great to deal with your customer service advisor over the phone asking questions about the travel insurance policy that it was correct for my mother's needs.Prompt service,great product for elderly people who are travelling abroad.
16 September 2026
Existing medical screening.
Having already been through the medical screening process for a previous policy retained on my account, buying a new policy was easy as no change to conditions meant the process was easy and quick.
16 September 2026
Easy site to navigate and use
9 September 2026
Helpful and constructive repeating if…
Helpful and constructive repeating if I wasn't sure and explaining.
16 September 2026
quite ease to understand the questions…
quite ease to understand the questions and for a resanable price
12 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from goodtogo
Mrs Karalyn Bond,
We're delighted to hear that you found the process easy and straightforward. Thank you for sharing your positive feedback with us!
goodtogo
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