What is the point of having a store in Belfast who advise to order item online only to order the item & once address is added it does NOT POST TO BELFAST OR CLICK & COLLECT IN STORE...BUT I CAN GO TO... See more
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See what reviewers are saying
Had good experience today at the store, though the tent I wanted was sold and another was sold out I thought my chances are slim on the style I wanted, anyhow Bradley one of the team was brilliant and... See more
Company replied
The variety is amazing, I went in for 1 specific item and came out with a full trolley ;-0 Haven't used all items yet but those I have worked well. Customer services were excellent and very helpful... See more
Company replied
Had a few problems with the on line web site. Total disaster. However when I went to my local store ,I was looking for 2 garden chairs. Only 2 left were on display, the staff were amazing they wer... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #62 of 120 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Belfast
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Units 1&2 Valley Retail Park, BT36 7LP, Belfast, United Kingdom
- 02896 931369
4.9
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Pleasant
Pleasant, no hassle visit to go outdoors. Bradley was our assistant at the end. Nice young man and talked away.
12 December 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Belfast
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Excellent outdoor store
Fabulous store excellent selection of products travelled from Waterford to visit well worth the trio for the savings. Got great service for especially Luke B he was a great help 👍 👏 😀
23 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
I was served by Sarah Louise today
I was served by Sarah Louise today
Very professional polite and helpful
1 December 2025
Unprompted review
Reply from GO Outdoors - Belfast
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Excellent
Served by Olivia and SarahLouise who were excellent. Cheerful, patient and helpful.
Thank you both.
1 December 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I was looked after by Bradly and Olivia
I was looked after by Bradly and Olivia. Their product knowledge was great and they were both very polite and accommodating.
A real asset to the Go Outdoors team.
28 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Mike was very knowledgeable and more…
Mike was very knowledgeable and more than happy to help when I was in looking for a new pair of new boots and waterproofs for working in the hills.
20 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Luke B helped me pick out Christmas gifts
Luke B helped me pick out Christmas gifts for my dad camping knife pillows ect absolute gentleman
21 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Served by Bradley
Served by Bradley, very patient and helpful. Will be back
19 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Plenty of choice and excellent customer…
Plenty of choice and excellent customer service. Mark on the check-out could not have been more helpful.
15 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
I got a new bedchair for fishing and…
I got a new bedchair for fishing and Sam couldn't be more helpful even taking it out to the car for me. Great service and great staff
13 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Wide selection and friendly staff
Brilliant amount of kit to choose from, most items are cheapest here compared to other stores when you have a membership. Always friendly staff, Bradley who who was helping me was a gentleman.
10 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Very worthwhile visit
We were very grateful to meet the most competent assistant by the name of Dagmara. If anyone is visiting this store and needs help with any element of outdoor living - this lady is by far the most helpful I’ve ever come across. She is extremely knowledgeable, helpful and overall very pleasant. I’d recommend a visit here to anyone needing hands on advice. Amazing experience, we will most certainly return as long as she’s there!
29 October 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Good selection of equipment and great…
Good selection of equipment and great size range. (Great to find a selection of trousers in long fitting) Friendly helpful staff
3 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
What a real help Bradley was today…
What a real help Bradley was today nothing was to much trouble and went out of his way to help us thank you
1 November 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Bradley was one of the most helpful and…
Bradley was one of the most helpful and courteous people I have ever encountered in retail. A credit to your company.
31 October 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Belfast
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Amazing experience
Amazing experience! Spent over 2.5 hours in this store on Saturday buying numerous things. Judith was exceptionally helpful throughout when I was looking for particular items. She was very approachable and friendly and nothing was too much bother for her. Luke B was also very efficient at the tills whilst I was paying. They both made my experience a very smooth and highly successful visit.
25 October 2025
Unprompted review
Reply from GO Outdoors - Belfast
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Belfast
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great Jacket
This is a great jacket. Really comfortable, great quality and fit. Staff were very helpful in advising about delivery times as when I first saw the jacket my size wasn't in stock. Super service, thanks.
24 October 2025
Reply from GO Outdoors - Belfast
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
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