Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
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Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more
Company replied
We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more
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Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... See more
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I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... See more
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Written by the company

Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom
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Norman helped me out with my Via Ferrata gear. He was very knowledgeable and friendly. It was a pleasure to chat with him.

Reply from GO Outdoors - Blackburn
We had a lovely experience especially with Graham providing us with the best customer service by helping us find everything we needed and also by helping us load and unload everything from the trolley and he did all that with the biggest smile and the kindest character.
Great Customer service!
Would definitely shop here again.

Reply from GO Outdoors - Blackburn
Norman was very pleasant and although he was rushing around juggling multiple customers, he ensured everyone was well looked after.

Reply from GO Outdoors - Blackburn
Have exactly what you need in store when you need it had no issues whatsoever online or instire

Reply from GO Outdoors - Blackburn
Luca came over because of a queue forming, he gave us exceptional customer service, efficient, friendly and polite, Luca is a great ambassador for go outdoors

Reply from GO Outdoors - Blackburn
Visited Blackburn store yesterday, we were in a queue, Luca promptly came to serve us, he was friendly, efficient and polite. Luca is a great ambassador for go outdoors.

Reply from GO Outdoors - Blackburn
We had a great experience. Graham was the kindest and most helpful person ever as he helped us find with everything that we needed and went out of his way to help us with loading and offloading everything at the till as well.
Lovely experience. Great customer service from Graham. Would definitely shop here again!

Reply from GO Outdoors - Blackburn

Reply from GO Outdoors - Blackburn
I went to buy some walking boots. The store is great, has everything for the outdoors.
Norman was a great help, he really cares about his customers and made our visit pleasant. Also Kai helped us and was really pleasant to deal with. Nothing seemed too much trouble for either of them, they weren’t pushy and gave us plenty of their time. Norman also has some great stories. Thanks, will return. E

Reply from GO Outdoors - Blackburn
5 stars for Graham for being extremely helpful. Me and my partner are new to carp fishing and we didn’t know where to start but Graham was there straight away. He was very very helpful, he showed us everything we needed either if we were on a budget or everything we needed if we didn’t mind spending a bit more. He spent around half an hour with us and even went 10 minutes over his shift. He explained everything in detail how everything works, what to do and how to set it all up and he didn’t leave until he knew we was confident with what to do with everything. He’s very friendly, funny and very confident and clever in what he knows. Every time we go into go outdoors I always see Graham helping other customers too and everyone always leaves happy with the help Graham has gave them. He’s always got a smile on his face and always leaves customers with smiles on their face too. I’d recommend anyone to go to Graham at go outdoors if you ever need help with anything.

Reply from GO Outdoors - Blackburn
GRAHAM where can I start
What a guy very helpful
Always willing to go that extra mile to help customers
Doesn’t mind helping you out and all
Very well mannered unlike some guys who work on the fishing department
I’m new to carp fishing and had a lot of questions for Graham
He answered them all perfectly described everything to me didn’t bother at all
Showed me everything I needed for carp fishing and explained how to use them correctly and what method is best
There’s so much more I could say but if you need help on the fishing department GRAHAM is definitely the one what a credit he is to go outdoors

Reply from GO Outdoors - Blackburn
The staff were very helpful when I went in for a cycling helmet
Aliza had a good customer relationship.
Friendly and encouraging about riding a bike.

Reply from GO Outdoors - Blackburn
Norman rocks. He is very knowledgeable about walking boots and shoes and was extremely helpful and patient with me. He is an asset to Go outdoors Blackburn

Reply from GO Outdoors - Blackburn
Thanks to Norman who , today, helped me select and purchase new walking shoes and hiking boots. A friendly member of staff.

Reply from GO Outdoors - Blackburn
Served by Angela and had a lovely conversation and she was very helpful. The Scottish lady who served me in shoe dept was brilliant.

Reply from GO Outdoors - Blackburn
Paul we're a gooden he helped me understand what all the things did and picked out the perfect gear for me
10/10 would recommend

Reply from GO Outdoors - Blackburn
Paul helped us buy some fishing for our first time and made it really easy to understand. Good customer service!

Reply from GO Outdoors - Blackburn
It's the staff in store they are always helpful and I have had good online services aswell cannot thank you all enough

Reply from GO Outdoors - Blackburn
Sue was really helpful today in the Blackburn store. Despite it being incredibly busy, she served us with a smile and helped us with a query we had. Thank you Sue 😊

Reply from GO Outdoors - Blackburn
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