GO Outdoors - Blackburn Reviews 

3,222
TrustScore 5 out of 5

4.9

Throstle Street, Bank Top, BB2 1TQ Blackburn, GB


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Rated 5 out of 5 stars

We visited the Blackburn stores for a pair of walking shoes for my wife. She had a pair in mind, which she tried but a lively gentleman, Norman came up with other options. He was very knowledgeable &... See more

Company replied

Rated 5 out of 5 stars

Molli at Blackburn branch actually went out of her way to help me. To find a product that was my size as im 6 foot 3 its hard to find my size molli checked the product and also gave me the stores n... See more

Company replied

Rated 5 out of 5 stars

I had a brilliant experience in Go Outdoors thanks to Norman, a very friendly, honest and knowledgeable guy who helped me pick out the right pair of boots. This is the second time I've been served by... See more

Company replied

Rated 5 out of 5 stars

Very good customer service. Got what i wanted Was the salomon x-ultra gore tex shoes that i orginally went in for or merrell moab 3 gore tex. Decided on salomon speedcross peak GTX. Will go back... See more

Company replied


Company details

  1. #61 of 80 best companies in Camping Shop
  2. #63 of 121 best companies in Activewear shop
  3. #69 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #22 of 37 best companies in Running Shop

About GO Outdoors - Blackburn

Written by the company

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Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Throstle Street, Bank Top, BB2 1TQ, Blackburn, United Kingdom

  • 01254 927992

4.9

Excellent

TrustScore 5 out of 5

3k reviews

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4.9

All reviews

(3,222)

35,367 reviews in the last 12 months

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Rated 5 out of 5 stars

Norman was great on the walking shoes…

Norman was great on the walking shoes and boots dept. Loads of advice and really helpful which made picking the right pair easy.

2 August 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service today

Great customer service today, Aliza was extremely helpful. Very happy to help and nothing was an issue. 5*

1 August 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good service by Norman and the…

Very good service by Norman and the girls at the checkout

1 August 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Louise was very helpful and patient.

24 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul s

Paul s. Was super helpful and gave good advice was really polite

31 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Arthur was incredibly helpful

Arthur was incredibly helpful. Bothered him far more than i should and he was more than happy to help every time. Managed to get everything i needed in the store as well which was a plus

31 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were looking for a tent at lunchtime…

We were looking for a tent at lunchtime on the 31st of July. We went to Outdoor Action first and saw a tent in there that we liked. We then went to Go Outdoors Blackburn, to see what they had. While we were in the store, were these four yobs, and one started vaping. I was just about to take the children out because I'm not going to tolerate such antisocial behaviour. I don't want the stink, and I don't want my children seeing such disgraceful behaviour. We're just going to go out and back to Outdoor Action. But this member of staff, who is about six feet tall, about 60, with glasses, went over and told the yob clearly that it was not allowed to do that in the shop. The yob did stop doing it. If they continued, we would have gone out and bought a tent in Outdoor Action. Because of this intervention of this member of staff who did the right thing, we ended up buying a tent from Go Outdoors. We got through tills quickly and we have a good tent at a good price.

31 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Camping gear hiking pack

Exactly what I was looking for in stock on the day and some great prices with the membership card 👍

31 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul was brilliant very helpful and…

Paul was brilliant very helpful and knowledgeable when we required help on what equipment we needed

31 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paul S on the fishing tackle counter…

Paul S on the fishing tackle counter was i have to say very helpful but also very knowledgeable about the products we where there to purchase 😉 thank you Paul

30 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great guy really knowledgeable

Great guy really knowledgeable

30 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

15 July 2026
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great service provided by Sue and Aliza…

Great service provided by Sue and Aliza - they helped me with my Dryrobe fitting and even carried some of the things I’d purchased out to the car.

Some of the 50% savings today was an added and unexpected bonus too.

Many thanks,
Mark

27 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful. Knowledgeable and friendly.

Norman on the footwear department was very helpful and we quickly found the right boots for me

26 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Norman is a man who knows what he is…

Norman is a man who knows what he is talking about when you are buying shoes or boots well experienced and thank him for helping me out with my shoes 10 .10

18 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Norman was a great help!!

Norman was kind, caring and helpful! We had a great experience because of Norman’s help. We would love to come back and see Norman again!! Thank you Norman for the great experience! Thank you GO OUTDOORS and especially you Norman!! ⭐️⭐️⭐️⭐️⭐️

25 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Aziza (I think her name is sorry) is so…

Aziza (I think her name is sorry) is so lovely and polite to customers. Helpful and good experience

25 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Graham Fishing Department

I am becoming quite a regular for my angling needs at the Blackburn store even though I do travel some distance and other angling shops are much closer to where I live. The main reason is the service that I receive on a regular basis from Graham who works in the fishing department. This person is a credit to whoever was fortunate to employ him. He is so friendly and always helps me find the right tackle for my needs. He is very patient and has a vast amount of knowledge of what items are needed and I do not in any way feel pressured into any purchases . Keep up the good work Graham and because of you I have told other angling buddies to visit the store. Well done to you sir.

4 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always a pleasure to go here and every…

Always a pleasure to go here and every staff member is so polite and friendly, especially Angela who I see most times when I visit to drop off parcels or collect parcels, and of course when I purchase goods, 3 childrens caravan/tent animal chairs. Cycling apparel, walking or just general men's t-shirts for my son. Just short off a coffee machine, standing home, mines coffee, white, no sugar Angela

24 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Needed some fishing gear and Graham in…

Needed some fishing gear and Graham in the fishing department was very helpful with all in Needed and added advice

24 July 2026
Unprompted review
GO Outdoors - Blackburn logo

Reply from GO Outdoors - Blackburn

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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