Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement,... See more
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Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me wha... See more
Company replied
What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct si... See more
Company replied
Went to purchase a few small items and collect an order at the same time. Staff were genuinely helpful. Mariam, in particular, was extremely friendly and helpful. If only all interactions with staff a... See more
Company replied
Company details
- #61 of 79 best companies in Camping Shop
- #64 of 123 best companies in Activewear shop
- #71 of 97 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #25 of 40 best companies in Running Shop
About GO Outdoors - Bristol
Written by the company
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company

- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Tramway Road, Bath Road, BS4 3DS, Bristol, United Kingdom
- 01174 280761
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Went to go outdoors as I wanted help…
Went to go outdoors as I wanted help and advice about taking my disabled wife fishing, I was served by a very friendly and helpful gentleman called Andy who gave me time and patience advising me what I needed, where we could fish and how to get there.
We will need more fishing tackle and I will definitely return.

Reply from GO Outdoors - Bristol
Item faulty when used for 1st time
Item faulty when used for 1st time. Returned to store, unfortunately lost receipt but could locate purchase from membership card. No stock in store, staff unable to order it in for me as replacement, given gift card to buy when in stock but can't use it online to buy product so will have to keep going to the shop. Staff were dismissive and unhelpful. Have complained via customer services. Whole process really disappointing.
Very helpful footwear assistance
Very helpful footwear assistance thank you Robin

Reply from GO Outdoors - Bristol
Mariam's service was excellent and the…
Mariam's service was excellent and the price I paid for quality products was great.

Reply from GO Outdoors - Bristol
Mariam served us while shopping for…
Mariam served us while shopping for hiking boots. She was so attentive and her advice was excellent, going above and beyond with tips to ward off blisters. Great and rare customer experience

Reply from GO Outdoors - Bristol
Mariam was a super helpful shop…
Mariam was a super helpful shop assistant who gave me excellent service and advice.
My only disappointment was the limited range of boots… this is of course beyond Mariam’s control so if it was a review only for her it would be 5 stars

Reply from GO Outdoors - Bristol
Mariam
Busy, helping all, with good vibes despite end of day, rang and helped in all ways

Reply from GO Outdoors - Bristol
Mariam was great!
Mariam was great! She helped us find a pair of wellies and was super knowledgeable about the footwear section.

Reply from GO Outdoors - Bristol
Exemplary service: Mariam
Went to purchase a few small items and collect an order at the same time. Staff were genuinely helpful. Mariam, in particular, was extremely friendly and helpful. If only all interactions with staff at this store were as good as this. Mostly, I’d say they are, but there have been exceptions! So… full credit to Mariam, who made the whole experience straightforward and delightful. Thank you!

Reply from GO Outdoors - Bristol
What fantastic service we got from…
What fantastic service we got from Mariam today int he Bristol shop. She assisted us with trying to find suitable shoes for my husband both in your shop and then when you didn’t have the correct size phoned to see if she could hold a pair at another branch.
We then bought shoes for myself and needed to renew our card and again Mariam was extremely helpful sorting out making sure the new card was working on his phone.
It made shopping on a very hot day a pleasant one.
Thankyou

Reply from GO Outdoors - Bristol
I was served by Robin who was very…
I was served by Robin who was very knowledgeable and very patient. It made for a great experience

Reply from GO Outdoors - Bristol
Great service in Shoe Department
I'd just like to say how helpful Robin was in the shoe department today. I was needing walking shoes and he was very helpful and was great with advice too, on fit and how to lace. Tis rare these days for assistants to go the extra mile..thanks Robin! I wouldn't have had the same experience on-line... !! I came away with two pairs!! 😀

Reply from GO Outdoors - Bristol
Dhruv the goat he put up with all my…
Dhruv the goat he put up with all my annoying questions. Got everything I needed for my hiking trip in one go.

Reply from GO Outdoors - Bristol
Great service friendly service and Andy…
Great service friendly service and Andy Tripp was great on the fishing department

Reply from GO Outdoors - Bristol
Camp bed for festival
Item we wanted was in stock, and several members of staff were very helpful. The shop was clean and when it was a bit busy, a member of staff opened another till. Mia at the till and Maryrie on the shop floor we very kind and knowledgeable.

Reply from GO Outdoors - Bristol
Friendly and helpful staff
Went in an hour before closing and despite the fact there were lots of customers still browsing we were still very well looked after :) thank you to Mia and Marysia for all your help !! Lovely friendly customer service <3

Reply from GO Outdoors - Bristol
Mariam was super helpful with fitting…
Mariam was super helpful with fitting shoes. When I couldn’t find any that fit she directed me to right site online

Reply from GO Outdoors - Bristol
Today the staff at this branch went…
Today the staff at this branch went above and beyond. The simply wonderful Harris and Marysia really knew their stock and found me not one but two out of stock items. Thank you for excellent customer service. I will definitely be visiting again.

Reply from GO Outdoors - Bristol
Exceptional service as usual from Andy…
Exceptional service as usual from Andy Tripp at fishing section.

Reply from GO Outdoors - Bristol
Staff are always helpful polite and…
Staff are always helpful polite and informative. Andy in the fishing department was especially helpful, full of advise in all aspects and customer care. He and all the staff are a credit to the company. I enjoyed my visit and came away Happy.

Reply from GO Outdoors - Bristol
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