Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... See more
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Great experience and support from the staff at Go Outdoors yesterday. We were looking for new walking boots for my son as well as some other items for his Duke of Edinburgh award. We were served by Jo... See more
Company replied
Staff on the tills were helpful, friendly and polite. One member of the floor staff was a little sullen when called away from her current task but apparently she was stressed. We all have stress in ou... See more
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Lucy and her colleagues assisted us with purchase of waterproof trousers today. They went way beyond the call of duty in searching for appropriate sizes and products. Quiet, confident and cheerful hel... See more
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Problem with the shoes I bought having black material protruding under stitching. Returned them, but second pair had exactly the same problem in the same place. This time negotiated with store and rel... See more
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79 Livingstone Street, G81 2XA, Clydebank, United Kingdom
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Purchased a fire pit this morning and both Susan and Ross were very helpful and knowledgeable on the product.

Reply from GO Outdoors - Clydebank
We went to the store for a brake part for our daughter’s bike. Robbie & Ross were extremely helpful, knowledgeable and very polite. They took the time to listen to us and got us sorted with the piece we needed. The boys are a credit to the store. Thanks again guys :)

Reply from GO Outdoors - Clydebank
We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.

Reply from GO Outdoors - Clydebank
Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.
Thanks again Go Outdoors

Reply from GO Outdoors - Clydebank
A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!

Reply from GO Outdoors - Clydebank
Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.

Reply from GO Outdoors - Clydebank
We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!

Reply from GO Outdoors - Clydebank

Reply from GO Outdoors - Clydebank
Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.

Reply from GO Outdoors - Clydebank
I enjoy going into go outdoors and see what I can buy love it and the staff really help you

Reply from GO Outdoors - Clydebank
The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable

Reply from GO Outdoors - Clydebank
Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!

Reply from GO Outdoors - Clydebank
Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!

Reply from GO Outdoors - Clydebank
Served today by Chris , great knowledge of camping set up and went with his advice.

Reply from GO Outdoors - Clydebank
Fantastic service from all the staff especially chris

Reply from GO Outdoors - Clydebank
Had a pair of Merrell Goretex boots that had failed me on a hiking trip to Bute. Soggy wet feet were not what I expected!
I dealt with Alan in the Clydebank branch and he was so good. Such a nice man with old fashioned manners. He offered me the choice of swapping for another style/brand. I went with a straight replacement and left the shop very happy.

Reply from GO Outdoors - Clydebank
Ross C was awesome, knowledgeable,patient and a king among men of the cycling retail side.
Go outdoors have won a watch employing this chap. 10/10

Reply from GO Outdoors - Clydebank
I had some split tent poles that I noticed from my last camping trip. On visiting Go Outdoors a worker called Chris R said no problem, he can fix them by Thursday. I got a phone call at 1pm on the Thursday saying they were replaced and all connected with the others. Fantastic guy and excellent customer service. All the other staff I met were all great as well.

Reply from GO Outdoors - Clydebank
Still having problems online
I have tried for 5/6 Days now to purchase Men's Borg Fleece Jacket
SKU:000878134,Colour:Black, Size:L
I have a membership card, the website is not accepting that I have one, the site,
If you would prefer to speak to someone you can call us on 0330 008 1555. Automated with no facility to speak to a human being, so dissapointed with this, the shop will not get the items i want, they have assured me that the email and card are paired. NOT VERY HELPFUL.

Reply from GO Outdoors - Clydebank
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