GO Outdoors - Doncaster Reviews 

3,187
TrustScore 5 out of 5

4.9

Littleworth Lane, Old Rossington, DN11 0HJ Doncaster, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy... ... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate sho... See more

Company replied

Rated 5 out of 5 stars

Service was amazing, lovely man named Colin helped us out and I definitely recommend you ask for him. Very informative and helpful, you can tell they know and love what they’re talking about. Overall,... See more

Company replied

Rated 5 out of 5 stars

Went to get quite a few new and to upgrade a lot of camping gear. Found everything that I needed, and when I couldn't locate a couple of items, the staff where super helpful, and even recommended an... See more

Company replied

Rated 5 out of 5 stars

I was looking for sandals, unfortunately my size wasn't in stock for any that I liked. The young man who served us was very helpful, explaining the sandals I wanted might be available to buy online or... See more

Company replied


Company details

  1. #55 of 78 best companies in Camping Shop
  2. #55 of 123 best companies in Activewear shop
  3. #58 of 95 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #6 of 7 best companies in Horse-Riding Service
  6. #22 of 38 best companies in Running Shop

About GO Outdoors - Doncaster

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Littleworth Lane, Old Rossington, DN11 0HJ, Doncaster, United Kingdom

  • 01302 436434

4.9

Excellent

TrustScore 5 out of 5

3k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,187)

33,443 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Helpful, would highly recommend.

Service was amazing, lovely man named Colin helped us out and I definitely recommend you ask for him. Very informative and helpful, you can tell they know and love what they’re talking about. Overall, really good experience. God bless the staff.

7 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

got exactly what i wanted the young lad…

got exactly what i wanted the young lad who helped me was brilliant i was out of breath when i got there and he asked if i wanted a chair but there was a fishing chair near by so sat on that for a while the lad was called cameron

7 July 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Random visit

Loads of choice across all categories at acceptable prices (even better with discount card😊)

30 July 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Our visit was very good

Our visit was very good, we got what we came for at a very good price. Paige on the till was very cheerful and helpful. Excellent customer service from Paige.

3 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Go Outdoors (Doncaster)

Go Outdoors (Doncaster)
I returned from Kendal Calling music festival with a couple of split poles for my Icarus 500 tent. I rang Go Outdoors Doncaster and spoke to Paige, she was very helpful and instructed me to bring the poles in. On arrival Col, said that he would sort them out for me, he did this whilst I waited and the new poles and fitting only cost me £8!!
Really happy with the service! Thank you Paige and Col

6 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Brilliant service from page

Brilliant service from page. Couldn't have been more helpfull

5 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff was very helpful service was…

Staff was very helpful service was great they were very friendly will keep going back to them

6 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staf today helpful and knowledgeable…

Staf today helpful and knowledgeable about camping products.... helped me to decide which new stove to buy...

... unfortunately their toilet facilities are pretty poor, Go Outdoors Corporate should deffo look into that... not nice at all for customer or staff...

.... otherwise still given 5* as not the store staff fault... come on corporate... would you wanna use them?...

5 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The staff went above and beyond great…

The staff went above and beyond great service good value 👏

21 July 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 1 out of 5 stars

You order online

You order online, the next day the order is confirmed the following day you get a refund for not being in stock, so then you look online and presto is still in stock, reorder and the exact same thing happens. Disgusting way to treat their customer's.

28 July 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

We appreciate you taking the time to leave your feedback.

We are disappointed to hear that parts of your order was found to be out of stock, we understand how frustrating this must have been, particularly after placing your order in good faith.

Upon reviewing your order it has been identified that the order was cancelled due to stock availability. Cancellations can occasionally occur due to stock discrepancies, and we fully appreciate how upsetting and inconvenient this is. We are sorry that this has affected your order.

All feedback that we receive is important to us and we hope you will allow us to improve on the experience had in the future.

Kind regards
GO Outdoors Customer Care Team.

Rated 5 out of 5 stars

Replace and upgraing equipment

I have been replacing and upgrading my camping equipment and using GO Outdoors has been the place to do so.
Especially the massive savings when using my membership card, thanks.

26 July 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Rang Go Outdoors at Rossington to…

Rang Go Outdoors at Rossington to secure a Phoxx 2 tent, and Paige kindly saved one behind the counter for me.

I’d been after this tent for a while as they sell out fast, so I really appreciated the great customer service.

Top job, Paige – thank you!

3 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Paige the young lady that served us was…

Paige the young lady that served us was a font of knowledge and clearly shows that she knows the job inside out Go Outdoors really benefits from her knowledge and customer service skills
Well done

2 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thank you Paige from the Doncaster…

Thank you Paige from the Doncaster branch who was extremely helpful and very friendly… good advice given especially around offers I missed

2 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Staff member Chris is a star

We needed new iner tubes for our tent which no longer exists a wonderful man called Chris went to see if they had any and found the last 2 he went above and beyond.

2 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Amazing helpful staff

Amazing helpful staff. Clearly enjoying being there and radiating positivity. Honestly this is the first time I've written a review but Emilia and the rest of the Go Outdoors gang were spot on.

1 August 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always have what I require

Went to get quite a few new and to upgrade a lot of camping gear. Found everything that I needed, and when I couldn't locate a couple of items, the staff where super helpful, and even recommended an alternative item.
With almost over £70 savings through being a member, it would be daft to go elsewhere!

26 July 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very good service and caring staff

Staff very helpful

15 July 2026
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Chris was an amazing help in store…

Chris was an amazing help in store today! All the team we’ve encountered here are generally lovely and helpful :)

29 July 2026
Unprompted review
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars
GO Outdoors - Doncaster logo

Reply from GO Outdoors - Doncaster

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look