Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... See more
Company replied
Location
Switch locationLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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See what reviewers are saying
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... See more
Company replied
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... See more
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Someone came quickly to see if I needed assistance ( very different to hanging around in another branch for 20 mins . Good advice and very patient. Served by an older lady and then Mia ( who knew her... See more
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Company details
- #61 of 81 best companies in Camping Shop
- #62 of 123 best companies in Activewear shop
- #67 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #23 of 37 best companies in Running Shop
About GO Outdoors - Huddersfield
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, United Kingdom
4.8
Excellent
552 reviews
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Really helpful staff.
18 July 2026
Reply from GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I had Kim from footwear helping me…
I had Kim from footwear helping me today taking the plunge on buying new boots after 18 years with my old Brasher boots! Really helpful lady and told me how to get another 10% off my sale. Great experience and would recommend. Thanks Kim ☺️
24 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kimberley was really helpful and a…
Kimberley was really helpful and a friendly person to guide me on what boots to get thanks 😊
20 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional service with a smile
Exceptional service with a smile. Thanks Maggie in footware
21 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Visited today to buy trail shoes
Visited today to buy trail shoes. Explained that I had broad feet, hence required advice re the best fitting shoes. Kimberley explained the different brands and helped with sizing. Very pleased with my purchase. Thank you Kimberley.
20 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Love the vibe of the Huddersfield go…
Love the vibe of the Huddersfield go outdoors, loads of equipment and well set out, we have bought all out camping gear here, great prices and friendly staff, we bought walking boots today and Thistle was really helpful
19 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
First class service from Kyja, Becca & Nik H
First class service from Kyfa, Becca & Nik h, really friendly, knowledgable and made life incredibly easy. It feels like a rare treat when people go out of their way to assist,
James (with the camping gas query£ )
15 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kyjan was very helpful 👍
13 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Jake was excellent helping us decide on…
Jake was excellent helping us decide on our choice of our walking shoes and Mia was very helpful opening our first account !
11 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Both Abigail and Chaise were very very…
Both Abigail and Chaise were very very helpful. Could not ask for better service
Also with a smile 😀
11 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Would like to say a massive thank you…
Would like to say a massive thank you to Becca L on outdoor living for her time, patience and customer service towards me and my partner today. After a not so pleasant reception at another store, Becca has restored my faith in go outdoors!
Not only was she super helpful she made us feel welcome with no rush or pressure! Absolutley fab staff member couldnt be happier with the service. Thank you Becca 🙌
10 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Amazing and super friendly staff
Amazing and super friendly staff. The woman at the till was super welcoming and friendly and the rest of the staff were the same. A few helped me find something I couldn't locate in the store in a matter of seconds.
Great experience
4 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Great help and advice from Jake who was…
Great help and advice from Jake who was helpful, non pushy and polite.
1 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Polite and helpful staff
Polite and helpful staff, Chaise in particular! Thanks
1 July 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Helped today by Jake
Large go outdoors store with a great selection of camping equipment on offer. All the staff are very welcoming. Jake helped us today. We enquired about the price of a tent we had seen online. He helped us get the price matched instore by using my blue light card. Also helped us take the products to the till. Nothing was too much of an ask. Thankyou Jake.
29 June 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Go Outdoors Customer Care Team
Didn’t seem enough staff on for a large…
Didn’t seem enough staff on for a large store but the member of staff we did find, Kimberley was super helpful
28 June 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Thanks for ticking 4 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
2 different prices is discrimination
2 different prices is discrimination, I will not shop here again , I do not want to have a card everywhere I shop
28 June 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Thank you for your feedback.
We are sorry to hear that you're disappointed with our pricing structure.
Our member pricing is available to customers who choose to sign up for membership card, which provides access to discounted prices. However, we understand that not everyone wishes to carry or register for the membershipcards, and we appreciate your views on this.
We’ve reached out to you via Trustpilot to request your contact details so we can look into the pricing structure further.
Kind regards
Go Outdoors Customer Care Team
Excellent service from Michael.
26 June 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Staff at Huddersfield
Was made do welcome first time ask about a tent box, was told one leftover i paid in full,ask if they come store it till I got my roof bars and was told yes no problem, on Thursday I call ba k to get on tent box,and was asked by chaise do I need a hand put it on ,chaise went about what he needed to do but I glad he did,many thanks to all the staff who helped me with. Definitely ho back
Well do and many thanks to chaise xxx
25 June 2026
Unprompted review
Reply from GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
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