We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... See more
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New Street 17, LA1 1EG Lancaster, England, GB
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We were looking for hiking sticks and were doubting between two sets. Simon gave us a very detailed professional explication with pro’s and contra’s. He gave us some extra walking tips in the lake dis... See more
Company replied
Seth gave me time to consider what I was looking for before offering additional support and information as I required it. He was courteous and proactive without being “pushy”. I found his product know... See more
Company replied
Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I... See more
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After trudging round Lancaster looking for a pair of walking boots my partner suggested go outdoors a great result not only I got fixed but my partner purchased a pair to! 👍 Abig thank you to Chinmay... See more
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New Street 17, LA1 1EG, Lancaster, England, United Kingdom
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The guys in the shop are really well informed when it comes to everything outdoors. They were super helpful when we were buying new walking shoes.

Reply from GO Outdoors - Lancaster (Express)
We was on a recent camping trip at Claylands in Garstang. Simon at the store in Lancaster was excellent in helping us with offers on items and gave my wife a discount as she is a volunteer with 4th Blackpool Scouts Group. We needed few extra bits for our camping trip. We saved £108.15 in discounts which really helped us out to keep our camping costs low.

Reply from GO Outdoors - Lancaster (Express)
I went in looking for a pair of hiking boots and received the most exceptional customer service from Simon. He was extremely knowledgeable on footwear and hiking, and went above and beyond to help my husband and I find the perfect boots. Ehsan was also very knowledgeable and friendly. Overall, the staff at this location are incredible and really provide customers with the best service possible. I would highly recommend this location to anyone who is looking for great products and advice on outdoor activities.

Reply from GO Outdoors - Lancaster (Express)
Ehsan was exceptionally helpful and knowledgeable.
Great outdoors shop.

Reply from GO Outdoors - Lancaster (Express)
Quick and easy to find what we need.
Sorted us our membership as well.
Great service from Ehsan !
Thank you for your help!

Reply from GO Outdoors - Lancaster (Express)
Really helpful staff who were very knowledgeable and not at all pushy for a sale. I would definitely recommend them.
I was served by Ehsan initially. I went back to buy the footwear and was then served by Simon and China. All were friendly, had great knowledge and were helpful. It makes the whole process a lot easier, especially if you're indecisive!

Reply from GO Outdoors - Lancaster (Express)
Today I purchased to order and delivered to my home some Salmon walking shoes/trainer.
Simons knowledge in his trade was second there was nothing he didn't know. He was so polite and helpful and really made us feel at ease. A credit to your Lancaster store and a reason we will come back actually. Thank you for superb service today Simon

Reply from GO Outdoors - Lancaster (Express)
Store was easy to find, staff were helpful and knowledgeable and very polite couldn't do enough they really went out of there way above and beyond, especially Simon who I think is a credit to your company.

Reply from GO Outdoors - Lancaster (Express)
Called in Go Outdoors Lancaster to look at some walking shoes but we're found to be dearer than other online suppliers. Issac said they would price match which they did. Very happy with the shoes and a good experience in that shop

Reply from GO Outdoors - Lancaster (Express)
Called into the new Go-Outdoors Expres in Lancaster and had a great experience. Server by a very helpful assistant Issac, who helped me choose a new backpack, water bladder and walking shoes for my upcomming Yorkshire 3 Peaks challenge.

Reply from GO Outdoors - Lancaster (Express)
Helpful person in store who provided good advice. The shoes were a great price - member deal - and they were perfect fit. Store was local so very convenient.

Reply from GO Outdoors - Lancaster (Express)
Walked in nervous with no clue about hiking but wanted some leather boots to add to my blue jean lumberjack aesthetic. A very nice and friendly man named Chinmaya greeted me as I walked in and when I asked him for some advice on what footwear he gave me concise and honest feedback without pushing me to a more expensive range.
Great chap will be coming back.

Reply from GO Outdoors - Lancaster (Express)
The expert advice and friendly service from Ehsan and Simon. This helped me decide which present to buy for a birthday. Having a gift receipt is extremely useful.

Reply from GO Outdoors - Lancaster (Express)
I visited your branch in Lancaster centre, the two members of staff in particular the manager was helpful,
and friendly not pushy. I know I would visit the store again.

Reply from GO Outdoors - Lancaster (Express)
Great shopping experience today. Friendly staff who were more than happy to help, I will certainly be back!

Reply from GO Outdoors - Lancaster (Express)
What made my experience great today when I visited Go Outdoors- Lancaster (Express) was being recognised and remembered by staff member Ehsan. I'd been in the shop on Friday regarding my boots having a fault. When I walked in today he knew why I was there and he assisted me in returning my boots and getting me fixed up with a replacement pair which I am very happy with. Simon introduced me to the possibility of me becoming a member of Go Outdoors which I wasn't previously aware of and deftly signed me up. Both gentlemen were knowledgeable about the products in store and were professional, courteous and attentive to my individual needs as a customer. I am extremely satisfied with the service I received today and will definitely return to shop here again. Thank you.

Reply from GO Outdoors - Lancaster (Express)
Simon was really helpful and his knowledge and advice was absolutely spot on.

Reply from GO Outdoors - Lancaster (Express)
Visited today to buy some walking shoes, excellent advice from Simon and efficient and prompt service from Eshan

Reply from GO Outdoors - Lancaster (Express)

Reply from GO Outdoors - Lancaster (Express)

Reply from GO Outdoors - Lancaster (Express)
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