Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... See more
Company replied
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Visited Ancoats store rather than looking online to buy new hiking boots. Was given excellent advice and happy with my purchase, but disappointed there wasn't a ramp anymore to check the fit on a gra... See more
Company replied
The shop always has what I need, and the service is friendly and speedy ! Was helped by Craig today - he was great ! It was, however, really hot in the shop - I would consider putting in air condit... See more
I needed water proof walking boots and needed help . Deacon & another (more mature didn't get his name) assistants were great .I'm happy with advice about wearing boots in & I've got wha... See more
Company replied
The stuff were very helpful Actually I went to go outdoors for one item and cuddle and Andy where very helpful and they helped me to find it and to sort my problem
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Urban Exchange, Upper Ancoats, M4 6DE, Manchester, United Kingdom
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The stuff were very helpful Actually I went to go outdoors for one item and cuddle and Andy where very helpful and they helped me to find it and to sort my problem

Reply from GO Outdoors - Manchester
Easy transaction and was able to try the shoes on when I picked them up.

Reply from GO Outdoors - Manchester
I had to make a trip more than once this week on a Monday and Tuesday to the store to get some essentials and last minute advice and guides before I head to work as staff member at festival for few days and the help and staff and customer service I received and was welcomed with and show and delivered was great and fantastic, I explained to one member named Joe about a tent I felt unsure about and considered purchasing some extra equipment in case it was not durable or reliable compared to the ones I have previously purchased from the store as this one was more spacious, even though the store ones looks great with all the the selections of tents and equipment and even bikes and repair section in the store, on display the second you walk in the store great visit highly recommend for anyone planning a camping trip and going to outdoor events or festivals to purchase your supplies and essential, and joe showed me where to locate what I may need and very helpful, unsure of the precise specifications, he recommended I come be an the next day to get a better idea of my tent In person. Although I couldn’t find him on my visit the next day, I was offered the help of another and just as equally and great and knowledgeable and attentive staff member named Josh who took the time to help me out with the tent and double check and reassured it was a good tent and product overall and similar to the ones in store and additionally took the time to also demonstrate the best way to not just set it up, but to also pack it back up with great ease when it’s time to use and some great and VERY USEFUL TIPS TO REMEMBER, VERY MUCH NEEDED👍 overall great store, great selections and even greater and approachable and nice staff thanks again!

Reply from GO Outdoors - Manchester
Would like to put a special tha k you to simon who not only helped me pick the right item but offered to help me and took it to my car lovely manners and a lovely guy
Thank you so much Simon

Reply from GO Outdoors - Manchester
Good buying experience Graig was very helpful in this matter

Reply from GO Outdoors - Manchester
The equipment indoors is brilliant and the staff are so welcoming. Go outdoors are first class!!

Reply from GO Outdoors - Manchester
harrison amazing guy took me through everything. Tents,chairs,mats literally everything. Craig at the till also very quick and helped me set up my membership.

Reply from GO Outdoors - Manchester
Really friendly store. Ian provided excellent customer service. He was friendly and patient whilst I tried on a lot of different shoes and gave me some great advice.

Reply from GO Outdoors - Manchester
The shop always has what I need, and the service is friendly and speedy ! Was helped by Craig today - he was great !
It was, however, really hot in the shop - I would consider putting in air conditioning, as it meant that I was reluctant to browse.
Great service by Craig helped me look about for my stuff great service 👍

Reply from GO Outdoors - Manchester
Craig is always super helpful and a friendly face in the store. Only suggestion would be to sort out the AC, its roasting in there

Reply from GO Outdoors - Manchester
Its our first time camping so come to find some stuff, Greta service from will, was friendly and very helpful from start to finish. Will be coming back for sure

Reply from GO Outdoors - Manchester
Craig is a credit to this establishment . Would recommend this branch to anyone.

Reply from GO Outdoors - Manchester

Reply from GO Outdoors - Manchester
Claudia and Joseph were absolutely amazing, showed me everything I needed and I was out of the shop in no time!!! Makes the place so welcoming and easy to come too :)

Reply from GO Outdoors - Manchester
Karl from the fishing dept was absolutely superb, helped me out with what I needed to be come a fisherman.

Reply from GO Outdoors - Manchester
I ordered my new bike online and chose store pickup. I was glad I did as Simon on bikes had built my bike, and helped me out massively taking it to and into my car, which was a great help as I had a toddler with me. Shout out to both Simon on Bikes and Lina on the tills. Great products, great prices and great service as always.

Reply from GO Outdoors - Manchester
Not had the tent up yet, haven’t had time but the chairs are of good quality and value for money .

Reply from GO Outdoors - Manchester
Didn’t have all my order and wasn’t informed until I got there, couldn’t get rest of my order in time before needing it for a trip. Was told no carry bags left in stock so had to carry it all out in my arms. Wasn’t great

Reply from GO Outdoors - Manchester
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