Was served today by Craig, he was very attentive helpful. He spoke to us about hiking and places he had been and recommendations. Was nice to be served by people who know about products and activities... See more
Company replied
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See what reviewers are saying
I had voucher for my birthday from a family member who always chooses this store so save it for January sales & bought really well but nothing in the sale…. The regular prices usually beat the other... See more
Company replied
Excellent customer service from Simon. I was buying a new bike after having one stolen. Simon helped me choose one, he was very knowledgeable and helpful. Made the whole experience pleasant. Happy wit... See more
Company replied
Had to wait 15 minutes for someone to appear to help with footwear, in spite of twice asking for help from a male staff member near the door. Claudia then arrived & was very helpful, & pleasant & frie... See more
Company replied
Company details
- #52 of 84 best companies in Camping Shop
- #43 of 127 best companies in Activewear shop
- #46 of 105 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #5 of 7 best companies in Horse-Riding Service
- #19 of 41 best companies in Running Shop
About GO Outdoors - Manchester
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Urban Exchange, Upper Ancoats, M4 6DE, Manchester, United Kingdom
- 01614 700775
4.9
Excellent
2K reviews
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Helpful staff
Helpful staff, gave easy directions to the section I needed. Then at the check out Craig went above and beyond and was very helpful.
21 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Craig was brilliant👍
21 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Very kind person who served me called…
Very kind person who served me called Craig! Really lovely service!
20 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very nice
Very nice customer service, Richard been very helpful with big smile
20 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Fantastic service by Craig!
20 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Great service and knowledgeable about gear
I was served by Ian in footwear and Craig on the til today. Seamless all round! Really friendly and knowledgeable about gear. This is my go to Go Outdoor store!!!
19 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Very pleasant experience
Was served today by Craig, he was very attentive helpful. He spoke to us about hiking and places he had been and recommendations. Was nice to be served by people who know about products and activities, rather than people who don't care. Found everything I needed, staff were friendly and helpful.
18 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Excellent customer service very helpful…
Excellent customer service very helpful very knowledgeable and helpful
10 March 2026
Reply from GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Friendly knowledgeable Staff member Karl
Great service today by Karl on the fishing section. Very knowledgeable and helpful, nice and friendly 😊
15 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Craig was very friendly and helpful
Craig was very friendly and helpful. He gave me all the info I needed and wished me a great weekend :)
13 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Friendly costumer service
Friendly costumer service. Made my visit worthwhile. Thanks Craig & Shir
13 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Thanks Declan and Joseph
Thanks Declan and Joseph, amazing service and excellent store !
13 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
It was Perfect Thank you Declan for…
It was Perfect Thank you Declan for your amazing service. Hope to see you soon
13 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Reply from GO Outdoors - Manchester
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Dylan was very polite and helpful
11 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service from Simon
Excellent customer service from Simon. I was buying a new bike after having one stolen. Simon helped me choose one, he was very knowledgeable and helpful. Made the whole experience pleasant. Happy with the bike I choose and it is good quality and price.
11 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Declan was very helpful and friendly
Declan was very helpful and friendly, an asset to the company
11 March 2026
Unprompted review
Reply from GO Outdoors - Manchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
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