GO Outdoors - Newton Abbot (Express) Reviews 

184
•
TrustScore 5 out of 5

4.9

Queen Street 17, TQ12 2AQ Newton Abbot, England, GB

•

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Rated 5 out of 5 stars

We were served by Ricky and Dan on Sat 10th of this month and both went above and beyond to help us, we left with the perfect outfits for walking our new puppy. Both were friendly and knowledgeable... See more

Company replied

Rated 5 out of 5 stars

Abbi, Ricky and dan were amazing, ricky was brilliant i was shocked to learn he has only been here a month. Abbi was super informative and polite when deciding the best coat for this horrible weather.... See more

Company replied

Rated 5 out of 5 stars

I went into go outdoors greeted by Ricky who was really helpful in finding me a warm winter coat! Millie and Jo then helped me find the perfect pair of shoes! Everyone was super friendly and gave me... See more

Company replied

Rated 2 out of 5 stars

Communication please!! I placed my order on 9th April 2026 and the email received back stated that you would send email with info that it was in store at Newton Abbot. However no email received a... See more

Company replied


Company details

  1. Camping Shop
  2. also in
  3. Activewear shop
  4. Bicycle Shop
  5. Climbing club
  6. Horse-Riding Service
  7. Running Shop

About GO Outdoors - Newton Abbot (Express)

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

184 reviews

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4.9

All reviews

(184)

36,702 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service today when buying walking…

Great service today when buying walking boots.
Assistant was really friendly and helpful. Unfortunately didn't get his name.

25 October 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

brilliant store

brilliant store, served by Abby who was still polite and friendly even when busy.

24 October 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

what a fantastic store

Abbi, Ricky and dan were amazing, ricky was brilliant i was shocked to learn he has only been here a month. Abbi was super informative and polite when deciding the best coat for this horrible weather. and Dan was lovely on the till making sure i signed up for the card to save money

24 October 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We were served by Ricky and Dan on Sat…

We were served by Ricky and Dan on Sat 10th of this month and both went above and beyond to help us, we left with the perfect outfits for walking our new puppy. Both were friendly and knowledgeable and to top it all off agreed that our pup was gorgeous 😊
The lovely lady working was also amazing but didn’t catch her name!
We will definitely be back for more after such a lovely shopping experience 😊

10 October 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I went into go outdoors greeted by…

I went into go outdoors greeted by Ricky who was really helpful in finding me a warm winter coat! Millie and Jo then helped me find the perfect pair of shoes! Everyone was super friendly and gave me great advice, after I told them what I was looking for.
Thankyou!

21 October 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Thankyou

I did some last-minute shopping for hiking boots as mine had completely fallen apart, and I’m heading to Cornwall this weekend! I thought I knew exactly what I needed, but as soon as I saw all the different boots, I felt completely lost. Thankfully, Ricky was there to help! He was incredibly helpful, friendly and knowledgeable. I explained everything I needed, and he helped me narrow it down to a few options that suited my requirements.
Thankyou!

1 October 2026
Unprompted review
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Reply from GO Outdoors - Newton Abbot (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very helpfull staff member who went…

Very helpfull staff member who went above and beyond to give me advice on a product-walking sandals. She also helpfully re set up my membership. She was friendly and professional. Thankyou

22 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful, efficient and friendly service

Millie was very helpful in explaining the difference between 2 sets of walking shoes that I enquired about and the service was very efficient and friendly.

19 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Millie was excellent

Millie was excellent , with good advice😀

9 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

The lovely lady

The lovely lady, Maria Abby was very helpful in finding me the right shoe for the job, I was going for a boot, however when I pointed out that I tend to dance down the street when on my own, she pointed to a pair of trainer style that would be more flexible when on the move. Very happy 😁

7 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Maria and Abby were really helpful

Maria and Abby were really helpful. Maria helped us find a good pair of hiking boots.

4 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Abbi was wonderful

Abbi was polite, professional and enthusiastic in helping me pick some fine things. Armed Forces a discount really helped to.

2 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We’re glad to have this shop in Newton Abbot

I bought a pair of walking boots with the excellent kind and professional help of Jo and then paid at the till with excellent customer service of Millie.
Their friendly, helpful assistance was very welcome and I would choose to go to this shop next time I need anything outdoors. It was also great value.

1 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I went in to purchase a new pair of hiking boots

I went in to purchase a new pair of walking boots and I was served by Maria. She was kind, friendly and approachable. I felt relaxed and under no pressure which is always refreshing. All the staff were helpful and I left satisfied with my purchase.

1 September 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Millie and Maria were so helpful with…

Millie and Maria were so helpful with me today. Making sure I found everything I needed, they were both so polite and kind towards me! A very pleasant experience 😁

31 August 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Compact but complete - the one-stop store for all your camping & hiking needs in the centre of Newton Abbot

After spending 30 years in France, I was a loyal 'Decathlon' customer and not at all familiar with 'Go Outdoors' and its various ranges of camping and hiking products.
Jo and Abbie (hope I spelt that right!) quickly revealed themselves knowledgeable about the items that I was interested in and also pointed out the multiple advantages of the Member's Card.
I was pleasantly surprised by the wide range and availability of the products in what is a relatively small shop. The shop window displays - which are clearly frequently updated - also invariably catch my eye whenever I pass by.
With the ever bright and cheerful Isla and her equally pleasant colleague, Maria, often at the checkout downstairs, visiting the Newton Abbot store is a real pleasure! 😊
PS Don't forget biscuits for Isla! 😁

31 July 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Top service all round!

Popped in this morning to look for some hiking boots, Isla was very very helpful in finding the right size and was very cheerful and polite. Top service all round :)

22 August 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Newton Abbot best shop and Staff

We go in to Exeter and newton abbot. We rate the newton abbot staff over the Exeter. Always friendly and knowledgeable staff! Thank you Jo for helping us choose some walking boots!

22 August 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Very quick

Very quick, efficient and friendly service

17 August 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent attention and interest showed…

Excellent attention and interest showed by staff.

29 July 2026
Unprompted review
GO Outdoors - Newton Abbot (Express) logo

Reply from GO Outdoors - Newton Abbot (Express)

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

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