Purchased some essentials for DOE from Newton Abbot store, 2 ladies were so helpful. Sorry couldn't catch your names but you made our last minute shopping so cheerfully and stress free! Thanks!
Company replied
Location
Switch locationQueen Street 17, TQ12 2AQ Newton Abbot, England, GB
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See what reviewers are saying
It was my first time in the shop as I don’t go into town very often and I don’t usually go into ‘outdoor’ shops. I was tasked, by my son, to post his UPS parcel. There was a problem and Isla sup... See more
Company replied
Popped in to Newton Abbot branch to get some walking boots. Lots of choice and good value. They had my size (13) which is rare with quite a few options. The lady who served me (Maria) was chatty,... See more
Company replied
Had the item in stock all in different sizes left to browse without feeling pressured and Jo was helpful and happy and so was the rest of the staff a smile makes all the difference.Keep up the good wo... See more
Company details
- #52 of 84 best companies in Camping Shop
- #43 of 127 best companies in Activewear shop
- #46 of 105 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #5 of 7 best companies in Horse-Riding Service
- #19 of 41 best companies in Running Shop
About GO Outdoors - Newton Abbot (Express)
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
Queen Street 17, TQ12 2AQ, Newton Abbot, England, United Kingdom
4.9
Excellent
89 reviews
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Assistant went out of her way to help me
I needed to buy thermals and assistant said that she would need to go to store room to get them. It was only after she came back that I realised that she was for to go home and had stayed up help me. Very friendly and professional service. Thank you Isla.
23 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Helpful staff
Maria was very helpful, fetching many pairs of boots and shoes for us to try on.
21 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Purchased some essentials for DOE from…
Purchased some essentials for DOE from Newton Abbot store, 2 ladies were so helpful. Sorry couldn't catch your names but you made our last minute shopping so cheerfully and stress free! Thanks!
22 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
It was my first time in the shop as I…
It was my first time in the shop as I don’t go into town very often and I don’t usually go into ‘outdoor’ shops.
I was tasked, by my son, to post his UPS parcel. There was a problem and Isla supported me with it. She called on Jo for confirmation and both aided me to produce the correct documents and reseal the parcel.
I had such a pleasant experience when it could have been a disaster and my son’s parcel is off to Las Vegas where he lives.
I will recommend the service to others.
I was also impressed by the shop which wasn’t over loaded and looked easy to navigate - I will bear it in mind when looking for gifts for my grandchildren.
A pleasant surprise and a really positive experience - thank you!
17 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Helpful service and a bargain purchase
Called into this store today to grab a bargain from the sale rail. A young lady called Jo served me and was very pleasant and helpful. I got a great discount on a North Face T-Shirt so happy with that. I have been here several times before and will visit again. Thank you for your service!
10 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Looked after by Maria
Looked after by Maria. Very helpful and good advice.
10 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Really good value and lots of choice
Popped in to Newton Abbot branch to get some walking boots. Lots of choice and good value. They had my size (13) which is rare with quite a few options.
The lady who served me (Maria) was chatty, enthusiastic and super helpful.
Would definitely recommend.
9 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Many thanks for rating us so highly.
We hope that you find our choice of products and service great value.
Thanks again for the 5 stars,
Go Outdoors Customer Care Team
This store is amazing
This store is amazing. Friendly staff, with great advice. Quick and efficient, when trying on footwear and excellent recommendations. I would highly recommend this outlet to others.
7 March 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Such friendly and helpful staff
Maria was amazing helping me find the right size hiking boots! Such great advice and so friendly!
24 February 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Jo from the Newton Abbot store is a…
Jo from the Newton Abbot store is a great representative of Go Outdoors. Friendly, helpful & pleasant natured.
Thanks Jo, see you again.
3 February 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Both members of staff were attentive and friendly. Just the right level of customer service.
Maria was very helpful with our walking boots purchase. She carried our boots to the till. I didn't get the guy at the tills name, he was equally friendly and attentive. A good experience throughout.
11 February 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Newton Abbot a good shop for Brasher shoes
I went to N/Abbot to buy a pair of brasher shoes. Maria attended to me and was very helpful.
10 February 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Maria was super friendly and helpful
Maria was super friendly and helpful
2 February 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Excellent service
Huge shoutout to Maria! She made our shopping trip so much easier and more enjoyable. She was super friendly, patient with all my questions, and gave great recommendations. Excellent customer service—I’ll definitely be back because of her!
20 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Go Outdoors Customer Care Team
I was served by Maria who was very…
I was served by Maria who was very helpful and nice while I took time trying on and choosing the right walking shoes.
20 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Excellent service
Millie and Isla were polite, friendly and super efficient with their service. I have mobility issues which can make shopping difficult at times without support so I thank them for making the experience extremely positive. This branch held the item I needed to replace so “Happy customer” and will return to the store 🙂
7 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Maria was so patient and helpful while…
Maria was so patient and helpful while helping me choose walking boots today.
Thanks Maria!
13 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
Efficient and knowlegable
12 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good service
I was served by Maria yesterday and she was very attentive and knowledgeable, she gave me the right advice for my footwear.
10 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Great service
Served by Jo who was very helpful and made it a pleasant experience.
6 January 2026
Unprompted review
Reply from GO Outdoors - Newton Abbot (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
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