GO Outdoors - Nottingham Reviews 

2,733
TrustScore 4.5 out of 5

4.7

8-10 Mansfield Road, Daybroo, NG5 6BP Nottingham, GB


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Rated 5 out of 5 stars

I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... See more

Company replied

Rated 5 out of 5 stars

I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... See more

Company replied

Rated 5 out of 5 stars

We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... See more

Company replied

Rated 5 out of 5 stars

Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... See more

Company replied


Company details

  1. #61 of 80 best companies in Camping Shop
  2. #63 of 121 best companies in Activewear shop
  3. #69 of 92 best companies in Bicycle Shop
  4. #4 of 5 best companies in Climbing club
  5. #7 of 7 best companies in Horse-Riding Service
  6. #22 of 37 best companies in Running Shop

About GO Outdoors - Nottingham

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Written by the company

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Contact info

  • 8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom

  • 01156 977365

4.7

Excellent

TrustScore 4.5 out of 5

3k reviews

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4.7

All reviews

(2,733)

35,367 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Order delivery on time,staff at shop…

Order delivery on time,staff at shop very friendly and helpful but professional made to feel welcome .

6 July 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

We easily found what we needed and able…

We easily found what we needed and able to buy the members card and get the discount there and then. 🙂

12 July 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thank you for reviewing our store.

Getting full marks on a review is a real buzz for our team so long may it continue.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Excellent customer service

We needed a bigger tent but wasn’t sure on what extras we should look at, Fraser bestwick was a great help. He advised what came with it and what we would need. He loaded everything up for us and took it too the tills for us. Checked we was happy with everything. Really friendly and helpful!. Highly recommend finding Fraser if your unsure on what your doing as his knowledge was second to none. ☺️

19 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I made an order online to pick up at…

I made an order online to pick up at the daybrook store.
It was ready to collect after two days.
Easy process
They took a while to find my order onsite though.
Overall good service

1 July 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Friendly and helpful staff

All of the staff that served me from the lady on the shoe department to the girl on the tills were super friendly, knowledgeable and helpful. The store is always organised and tidy as well.

3 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Francis

Came in because my tire came off my wheel and got helped by Francis - he took care of us and got the bike fixed in seconds. Helped me and my dad get the right multi tool and choose a pump. Great lad and was super positive 🙌

12 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

10/10 service from Emma D

10/10 service from Emma D. Polite, efficient and friendly throughout.

10 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Top fishing brands

Great place has the best stuff there for fishing/hiking and camping love it 👌🏽

2 July 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Fantastically tidy and organised shop

Fantastically tidy and organised shop. Alex on tills was lovely and sorted out our discount friendlily and efficiently :) Went above and beyond and is a credit to the shop.

5 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Extremely knowledgeable staff

Called into the store on Monday to enquire about trekking poles. We were approached by a member of staff who I have later found out is named Maria. Although there were three of us, this did not face her at all and we were all instantly impressed with her obvious and encyclopedic knowledge on the stock from how to adjust each one to the appropriate height the rubber bones on the bottom The additional things that stop the stick sinking into very soft soil. One of us wanted to buy some socks and her knowledge on even those was impressive.

On Thursday we returned with The person who needed the sticks we were importing our knowledge to him and we noticed she became free and once more not only did she have the most engaging personality but was able to show him how to walk with the pole and it was like watching a miracle curb before my eyes. His gait was transformed.

Her advice to the same person on hiking boots and sandals was 2nd to none including how to properly put them on and fasten them so that your feet do not slip forward and toes touch the front of a correct fitting/fastened shoe.

As I wanted a new backpack she even offered to take the chosen items and put them behind the tills so we weren’t lugging them round the store.

The store itself was clean, cool tidy and an Aladdin‘s cave of outdoor related items

I became a member on Monday when socks were purchased and on Thursday was able to get my bag discounted saving £65 on the purchase on a £5 membership fee. I’m converted this is a fantastic store with members of staff who are friendly knowledgeable and a credit to the company.

Many thanks, Maria and many thanks Go Outdoors Nottingham!

2 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Thank you for clicking on 5 stars, your feedback genuinely matters to us.

I hope your next shopping trip is just as good.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great range; Helpful staff

I was very impressed by the ambience of the store,the range of goods and the way that they were displayed. The staff were friendly and helpful. In particular Maria was very patient and informative both on the subject of walking poles and shoes, displaying not only a broad knowledge across the range but also how particular medical conditions could be helped . I recommended the store to others based on my experience.

2 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Always great choice

Always great choice, tidy and easy to find sections you're looking for. Great membership discount too 🙂
Angela who served us, very friendly

1 July 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great Staff! Felt appreciated…

Went in to buy a few items on one of the hottest days of the year and was grateful for the professional and speedy service I received from staff. Served by Nicole at the till who was very upbeat and made sure that I had everything I needed and that any discounts had been applied. I know I was one of many customers, but Nicole’ approach, enthusiasm and engagement made me feel that my custom was genuinely wanted by Go Outdoors. Great job.

25 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Elena D was very helpful and amicable…

Elena D was very helpful and amicable in helping with my purchase. Good customer service skills and a smile 😊.

28 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great customer service

Very helpful staff member when selecting and trying on sandals. Nothing too much trouble and excellent communication skills. Same at checkout. Recommend visiting store rather than order online!

28 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

I went into the store today and…

I went into the store today and everyone was so helpful. The woman who helped he was so patient and explained everything to me, I don’t remember her name but she’s a manager and deserves a pay rise!!!! My son was very chuffed with the items she helped choose!

27 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Helpful staff

Nicole was very helpful on footwear. Helped me find a good pair of merrells.
And elena on tills was very friendly.

27 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

My besties sister Elena was extremely…

My besties sister Elena was extremely helpful

27 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Really good service and help from Elena…

Really good service and help from Elena and Rosie today!

27 June 2026
Unprompted review
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Rated 5 out of 5 stars

Great place for the outdoor outings

Great place for the outdoor outings, & for clothing, done this trip for my grandson ,a little treat , shop assistance was 100% could have not asked for any better , thanks to all

10 June 2026
GO Outdoors - Nottingham logo

Reply from GO Outdoors - Nottingham

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

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