I was today to by for my sun stuff for DofE, and with no camping experience I was very struggle to decide what need, but I meet Hannah, Maria and Sofia where helping, and spend a lot of time with me a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought a pair of walking shoes from the Nottingham store today. Faced with a large display of varying makes and prices, I was very grateful to have Nicole guide me quickly to a manageable choice.... See more
Company replied
We are new to camping and recently started visiting go outdoors in Nottingham on a regular basis The staff there are all so helpful and nothing is to much trouble for them Since we started visiti... See more
Company replied
Nicole was patient professional and very knowledgeable. I received a 5 star service in my purchase of hiking boots for my Iceland trip. She really went the extra mile. Never had such an amazing custom... See more
Company replied
Company details
- #61 of 80 best companies in Camping Shop
- #64 of 122 best companies in Activewear shop
- #69 of 92 best companies in Bicycle Shop
- #4 of 5 best companies in Climbing club
- #7 of 7 best companies in Horse-Riding Service
- #22 of 37 best companies in Running Shop
About GO Outdoors - Nottingham
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Written by the company
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Contact info
8-10 Mansfield Road, Daybroo, NG5 6BP, Nottingham, United Kingdom
- 01156 977365
4.7
Excellent
3k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful staff
Lee very helpful. Understood what I wanted and sorted it. Spoke to some other staff who were also very helpful showing good knowledge and gave good advice/guidance in suitability of items.
2 October 2025
Reply from GO Outdoors - Nottingham
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
very organised
1 October 2025
Reply from GO Outdoors - Nottingham
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Helpful friendly staff, great instore experience
Recently bought some Peter Storm trainers which unfortunately had a defect with the glue failing at the front of the trainer. Staff were extremely helpful in exchanging the faulty goods and I bought replacement trainers, boots and a shirt whilst in the store. The store is large, well stocked and the staff are friendly and helpful. Very professional in dealing with issues and resolving them.
30 September 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Go Outdoors Is definitely worth a visit
Go Outdoors Nottingham was a very pleasant surprise as it's the first time I have been and was more spacious inside than it looked from the outside . The staff were very friendly,polite and helpful when needed...
A huge range of clothes,footwear and other goods at exceptional prices...
I would definitely go back and shop there again...
Well done to every employee that works there..
30 September 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Great customer service from all staff…
Great customer service from all staff and especially Alex
29 September 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
LOW STOCK
Generally buy fishing stuff, but recently the store at Nottingham seems to be always low of stock.
26 September 2025
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
Terrible customer service
We went exploring in the store then found the fishing section. We needed a new rod so I was asking or at least trying to ask some questions. These two boys in the department looked like they would rather be doing anything else. They were rude, dismissive and one even rolled his eyes at me when I asked a question. TERRIBLE, customer service.
19 September 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service
Thanks again for your time,
Go Outdoors Customer Care Team
It was easy to find the product I…
It was easy to find the product I wanted and the checkout lady was very helpful
17 September 2025
Reply from GO Outdoors - Nottingham
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Really friendly and pro at the same time
I had an issue to put the voucher code during my order for a click and collect. They did it on live at the shop with no hesitation. Thank you very much
14 September 2025
Reply from GO Outdoors - Nottingham
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Staff were really friendly and helpfull…
Staff were really friendly and helpfull great items at a great price
10 September 2025
Reply from GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Woven belt on a pair of shorts coming apart.
I had bought a pair of walking shorts recently and after a while I noticed after a while the woven belt that came with the shorts was becoming un woven. The staff were very helpful in searching for a replacement belt. Which was done. Brilliant service.
9 September 2025
Reply from GO Outdoors - Nottingham
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
Good staff service
Good staff service
Shop was very well presented
Free delivery to home
8 September 2025
Reply from GO Outdoors - Nottingham
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Having never been into Go Outdoors i…
Having never been into Go Outdoors i wasn't familiar withe the system of a 'Member', or indeed about outdoor clothing.
I was helped to choose some clothing by Jenny and then Maria who did not rush me and found their advice invaluable and very pleasant, far better than trying to do this online. Well Done !! Go Outdoors.
8 September 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Great store
Great store, nice and clean,lots of choice and great friendly knowledgeable staff 😁👍
5 September 2025
Reply from GO Outdoors - Nottingham
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Pleasant and approachable staff member…
Pleasant and approachable staff member who was happy to discuss footwear options.
Helpful staff member on tills who advised my card had expired and immediately offered a replacement as I had mislaid my original
1 September 2025
Reply from GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Fabulous customer service
Fabulous customer service. Helpful across the store and at checkout I was delighted that by accepting the offer of a go outdoors card it saved £70 from my bill! Full marks to go outdoors in Nottingham!
27 August 2025
Reply from GO Outdoors - Nottingham
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Hiking boots
Thanks Abby for your patience in helping me choose a great pair of hiking boots!
1 August 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Excellent customer service
Excellent customer service! Elias is very helpful with wide knowledge shop floor assisstant! Thank you for support great experience!
23 August 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Plenty of choice and friendly staff
Had an item in mind I needed for upcoming camping trip, store well stocked with various versions at different price points, and then on offer with Gooutdoor card. Happy and archived what I needed today.
Staff on till really friendly - Jack served me, he was great 😊.
16 August 2025
Unprompted review
Reply from GO Outdoors - Nottingham
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
They have got a good variety of fishing…
They have got a good variety of fishing gear for sale at a good price
14 August 2025
Reply from GO Outdoors - Nottingham
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.