GO Outdoors - Penrith Reviews 

Last weekend I purchased a bike for my son and Philip at the bike sales and repair was extremely helpful. The bike handle bar was very wide and he kindly short it for us and when he handed over the bike to my son he had a very nice conversation with him and he make sure that he knows how to ride it safely. Philip is a great asset to GoOutdoors in Penrith. He has a great knowledge about the bikes and he has an excellent customer service.

Tony advised me in choosing the correct inner soles for my hiking boots. He was very knowledgeable and went the extra mile. Thank you Tony!

I tried on walking shoes and Michelle was very helpful and informative

I was served by Michelle today who helped me buy my first pair of walking shoes - I previously have used boots and decided to make the switch! She had great knowledge on the product and was able to refer to her own experiences with the product which supported my decision! She checked the shoes over for me, told me what to be looking out for in terms of wear and just simply what made them different! She also helped me chose the correct socks to go with my shoes! On top of it all she was very friendly and so lovely to my golden retriever and my baby!

Michelle and Ben at the Penrith store were super helpful when I was trying to find some new walking boots. The store had plenty of stock in too which I’ve found a struggle in other go outdoor shops! Finding size 8 women’s boots has been tricky, so an all round great experience thank you!

Tony served my husband in Penrith. He was knowledgeable about the products, friendly, interested in what we had to say and prompt in his service

Tony was very helpful on my visit to penrith and purchased a pair of boots

Loads of fab advice on footwear from Tony. He was very knowledgeable and a great guy!

Michelle was a great person , she gives me goods advise.

Came in to buy walking boots for my daughter. Michelle was amazing, so patient and caring. Great product range and choices. Thank you.

Thank you Michelle in the footwear department for well informed and friendly assistance.

Highly recommend Philip for bike repairs. Excellent, quick service, very professional

Went in looking at walking shoes. Great chat and helpful advice from Tony - thank you. Bought a pair I'm very happy with and a good price too in your sale.

We visited last Sunday, looking for a new pair of walking boots! We were served by Michelle, she made sure to let us know that she was there for anything we needed, allowed us time to try on the boots and gave some great advice, whilst serving other customers too!

Looking for a comfort waterproof walking boots. Thank you Michelle for helping and explain to me what was the difference. I found the one that I love.

Thank you.

I have sent feedback. The experienca was excellent. I told staff involved in my recent (rather involved) transaction that the Go Outdoors stores are wonderful and the staff and service even moreso.

The sales lady, Michelle, was most helpful. I had an idea what I wanted, she got the boots I was interested in. She provide a shoe horn, & offered me similar products I
had not thought of. As I was trying the boots Michelle gave us room, most important, which we bought. Michelle is a excellent representative for the Penrith shop.

We were served by Michelle, she was very helpful making sure we got the correct walking boots and was very lovely and smiley

Easy to order online, with quick free delivery. And super-easy to return unwanted items to local store.

Went in today looking for some walking poles, but not really knowing what to look for, however fortunately Michelle was right there to help. She was brilliant, so knowledgeable and helpful, made various suggestions of different poles, didn't just push the expensive ones (like so many other shops do) and I ended up with poles that i am really happy with. Great service, thoroughly recommended.